Hello,
I bought an Inspiron 15 5000 Series (Intel(R)) - 5558 last year, and the power button seems to be locked in the pressed position. It almost does not move and I must press much harder than usual to turn the computer on.
The warrranty expires in just a few days, and I need the button to be replaced or repaired. What can I do?
Thank you.
Hello,
I recently bought an XPS 15 computer, and when I went to plug in the HDMI cable I'd been using on my old computer (an Acer Aspire), the cord would not fit into the port. It goes in part of the way, but then clearly does not fit. Is there some sort of new update on HDMI cords that made them a slightly different shape, or is my port defective?
Thanks for your help.
Robin
New XPS15 (9550) and two new TB15 (home and office). What an exercise in futility! It has never worked properly. Different problems with home dock and office dock. Problems: external monitor does not work at all on office dock (but does work on home dock); USB does not work at all on either dock; internet/Ethernet does not work on either dock. At this point, the dock is a very expensive charger.
Is there a better solution for: 1) single HDMI external monitor; 2) usb keyboard/mouse; 3) Ethernet; and, 4) charging?
I was told that a WD15 will work better than a TB15, but seriously doubt that.
Hello, I just bought this Inspiron 7000 gaming laptop as a replacement for my old Studio XPS that *** out recently, and one of the selling points was the ability to add a hard drive in the empty bay. I threw my XPS's HDD into the slot, but then the Inspiron wouldn't boot. Removed it, booted fine. I assumed that this is because the HDD comes before the M.2 SDD in the boot order and tried to fix that, but to no avail. With the HDD removed I set the BIOS to legacy boot, but it appears that reading an M.2 slot is beyond its capabilities, because Windows just cycled "choose a boot option" over and over no matter which Hard Drive disk option I chose (there were 2, I assumed one would be the SDD). I switched the BIOS back and everything's back to being fine.
There must be some way to do this, but I'm coming up empty on searches. Does anyone have a solution?
Looking for guidance on how to get my laptop working again. I removed the screen assembly because of a broken LCD panel. I haven't been able to find a replacement, so I'm hoping I can just use an external monitor. The only problem is, when I try to boot it up with an external monitor, the laptop beeps 8 times in a row continuously. The external monitor lags on the Dell welcome screen, but the f2 and f12 keys don't work.
I've tried everything the forums suggest:
removing the battery, holding down the power button, and restarting,
removing the hard drive,
loading with the D button held down
Please advise.
With perfect timing, my wife's XPS12 stopped working the first day of a week long trip she is on...I'm not with her so I'm trying to troubleshoot via the phone. It only boots as far as saying there are no bootable devices and giving the options to go into the BIOS, or run diagnostics.
I have found the Dell troubleshooting link and all the diagnostics pass, with the SSD showing up ok in the diagnostics - so the next step would be to check it's physically seated ok - unfortunately I can't do that right now as I don't have the machine. Is there anything else that could be checked in the interim?
Figured it was worth a shot....
Thanks!
I recently purchased an inspiron 15 5000 series with the amd a10, I think model 5555 or something. When I bought it my touchpad worked, but shortly after stopped working, The touchpad is enabled in settings and there aren't any keyboard shortcuts to enable or disable it as far as I can tell. Is there an issue with my computer or am I missing something?
Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%.
I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell.
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems.
Any help would be much appreciated! Thanks guys! :)
Hello All,
I have a Dell Inspiron laptop which is only about a year and a half old. I am not exactly sure when it started but in the upper-middle part of the screen, there are some clusters of "flickering pixels". I've tried rebooting, restore point, updating the video drivers, the system diagnostic, the basic system restore. I don't know exactly where to go next with this issue. Any help is greatly appreciated.
Thanks,
Meir Ezra
I have the i7 256GB touchscreen and used to get about 6-8 hours battery life but it's declined to about 4 hours after 6 months of use. I finally contacted Dell and according to their tech, this is "normal wear and tear" and the average life span is only "a year to a year and a half". He then proceeded to install a battery management software on my system and said that my battery health is good even though the performance has dropped about 50% in less than a year! I asked to speak to a supervisor and the supervisor said that I am "lucky to be getting 3-4 hours backup battery"... I asked him to tell me where on the Dell website does it say that it should be like that and he in return asked me to tell him where on the website does it say that I should be getting more! I was so upset by the supervisor that I forgot to mention the annoying buzzing sound that has plagued my laptop since I received it. I just emailed support and hope that they can be more helpful than the tech that I spoke to on the phone.
Has anyone else had a similar issue/experience?
Hi,
I am having major issues imaging these laptops with WDS. I have searched online and see others shave isseus also.
I have downloaded drivers from Dell, from Intel and injected in to boot image etc.
I stil get the no compatible network driver error message.
Is anyone actually successfully imaging these laptops?
Any assistance would be much appreciated! I have a load of them on the way :-(
I have two issues. the first one i have seen it in another post but i didn't see some kind of a solution. I have the latest drivers in my inspiron 7559 and i have this issues:
1) My laptop fans are awake long time after i quit any game. Especially GPU demanding games. If i press the sleep button and i wake it up again fans doesn't awake up again. This is a strange issue. i have the 1.1.7 BIOS version.
2) My laptop for some reason is getting freeze at any situation. Last 2 weeks happened 3 times. One time happened in youtube and the other 2 in EDGE browser, and i couldnt move nothing. Neither the cursor.
I dont have any other problems with my laptop. All seems to be fine. But i dont know with these issues i start to think some negatives thoughts...,
Any help please?
Hello,
Can any one help me with Inspiron 5521 touch pad please. Whenever I open anything like browser, word it takes screen to the bottom of the page and even when I open speaker the volume goes down as well. My primary button was set as 'left' but it keeps changing to 'right'.
Kindly help me out as my day-to-day business is hampering!
Hello
Im the owner of Dell Latitude e6430.
Two days ago, I tried to reinstall my Win7 from recovery partition.
I did it before, using ctrl-F11, and everything was ok.
But this time, ive just seen "bootmgr is missing...".
I called technical support in Poland, where the guy told me that only one option, since my gyarantee is over, is to download Win10 and install it from bootable cd.
He also told me, that after this it is possible to return to Win7, using the recovery partition.
I did install Won10 and everything is fine, but i really dont like it.
So i want to return to Win7.
And this is the problem.
Recovery partition is still there with all the files on it.
But ctrl-F11 or F8 option doesnt work.
Does anybody know how to use this partition to return to Win7 in my case.
Tank you :)
My laptop model has Dell inspiring i5 3521 ... few days back itself my screen has gone bad and I also attached the screen looks like I got... so anyone please tell me wat can I do to solve this problem...
How can I transfer data ?
Hey everyone. I just bought a Dell Inspiron 11 3000 yesterday with Windows 10 and I'm having some connection issues. The laptop does not list any available connections, only an option for Network settings or airplane mode. When I click on change adapter options there is only Bluetooth listed but no WiFi. I also attempted using the Fn key and the command key to switch the connection on, however all this does is toggle airplane mode on and off.
I went into device manager to try and locate the Wifi driver to uninstall/reinstall, however I'm either not seeing it or it isn't there. Sorry if the question is vague, I can attempt to provide more details and any help would be greatly appreciated!
I have a dell vostro 3560. Recently I upgraded to windows 10. I tried to install drivers but had no success with wifi driver. I installed the file butwhen I go to device manager it still shows that the driver is the original one which windows had installed:
Broadcom 802.11n Network Adapter
I even tried to uninstall this driver and delete driver files and restart windows but no success.
Hello group,
I'm having trouble turning off the keyboard backlight in my Dell Inspiron 15-5559 with windows 10. All the self-help sites tell me to go to windows mobility center and do it from there, but there's no keyboard option in mobility center. Also, the backlight will sometimes go on and off all by itself when I'm not even touching the laptop. Am I missing a driver or something?
Thanx,
Ron
Why is the status light only on when the power is attached to the computer ? It is never on when the computer is on so when you turn it off it is very hard to tell if it really shut down!!
