Hello Everyone!
I'm brand new to these forums so excuse me if I am in the wrong place.
I just bought an Inspiron 17 Series Model 5755 Laptop in December. It worked okay for a couple weeks and then started acting up.
Problem 1 - Losing Internet connection every couple seconds. Router is fine as other devices are not losing connection. Works fine when using ethernet wired connection.
Problem 2 - I keep my laptop plugged in with AC adapter most of the time. The charging light came on while I was using the laptop AND it was plugged in. Why would the battery lose charge when the laptop is plugged in?
I tried researching these problems and I checked what I knew how to check. I updated my drivers via Dell.
I found posts suggesting that "power" might be causing the problems above. ???
Not enough power supplied to wifi adapter??
Faulty AC Adapter??
Etc. Etc.
How can I find out what is causing these problems? The machine is almost new ... 1-1/2 months old.
Thanks for any help or advice you can give me.
babs
PS I'm an old lady who isn't very tech savy ... but I try!!