Hello All,
Laptop: Dell Inspiron 1520 (Windows Vista)
I'm currently trying to help out my cousin with his laptop that's having problems... What's happening is when you power-on the PC it begins loading, you see the Bios load screen then after that it goes to the "Dell Media Direct" loading page and after about 1 or 2 seconds, the screen goes blank... It doesn't seem like it's just colored black, I'm pretty sure at this point the monitor has no power to it..?
When the screen goes blank the laptop is still powered on. I can tell cause the Power light is still lit as well as the flashing light for the CPU is blinking (*seemingly like it should) and also if I hit the volume buttons I can hear some sound from the speakers. So I know it's still "On"...
I found the Disc which contains the "Drivers and Diagnostics" and ran the Full Test, which all Passed (*i.e. Video, sound, memeory, etc...), but I didn't think it ran a test on the HDD so I ran a separate FULL test on the HDD which all passed without any issues. Because my first inclination was that the HDD was going bad but after running that test as well as some other 3rd part HDD Diagnostic tests, the Hard Drive SEEMS ok...
As of now the only Discs he gave me was the one I mention above as well as the Disc for the "Dell Media Direct" Software. I haven't used Vista in a while so i wasn't sure if there was also a Disc to reinstall windows to restore to factory defaults, OR if it uses a Recovery partition in order to do that?
I was told by my cousin that he's not worried about ANY data on the PC so if I had to restore it to factory settings, that would be fine. So if this issue of the screen going blank isn't worth the time to try and "fix" it, then I will just restore to factory defaults once I figure out how Vista does it...
So does anyone have any ideas if this problem might be fixable? And if it's not worth the time to fix, could someone tell me how Vista gets restored to Original Factory Settings (*i.e. Disc or Recovery Partition)?
Thanks in Advance,
Matt