Does the Dell XPS XPS15-6845sLV support Samsung 840 EVO SATA III?

November 18, 2014, 3:56 pm

≪ Previous: How do I do a "restore to factory settings" on my Dell Inspiron with Windows 8?

Hi,

I want to buy a Dell XPS XPS15-6845sLV with the next hardware features (at the end of the post you can check the link to the computer's details):

Intel Core i7-4712HQ Processor
16.0 GB DDR3L SDRAM
1 TB Hard Drive, 32 GB Solid-State Drive
15.6-Inch Screen, NVIDIA GeForce GT 750M

But I want to buy a Samsung 840 EVO 1TB 2.5-Inch SATA III Internal SSD and install it myself.

Does that Dell XPS 15 support the Samsung 840 EVO SATA III SDD drive?

Thanks,

Oscar R

PS: the link to amazon page where you can check the details about the computer:

www.amazon.com/.../ref=ox_sc_sfl_title_5;

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Service tag not recognised

November 18, 2014, 4:24 pm

≫ Next: How do I install Windows with this "C Prompt" coming up at boot up?

≪ Previous: Does the Dell XPS XPS15-6845sLV support Samsung 840 EVO SATA III?

I purchased a refurbished Dell Laptop from the Dell outlet Australia, and all was fine until I tried to access support when the laptop started crashing. I ran the dell assistant software and this found the tag, but it is not recognised on the Dell system.

I logged into my dell account and checked that I had the correct dell account number listed. However, my laptop is not listed under my account. I suspect the Dell outlet did not register the refurbished laptop to my account, and the service tag may have been deactivated when it was returned to the for refurbishment.

How do I fix this so I can use my warranty?

Thanks

Dr Chris Kear. account no 396102467

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How do I install Windows with this "C Prompt" coming up at boot up?

November 18, 2014, 4:47 pm

≫ Next: Bluetooth is not working on my dell inspiron 15 3000 series 3542 after i installed win 8.

≪ Previous: Service tag not recognised

Hi.

I own a Dell Latitude E5530, which I bought used off eBay, and it was wiped to protect previous owner information, however, the owner did not reinstall Windows. I am getting the "C Prompt" as pictured below, and I would like to know how to reinstall Windows.

Can someone tell me how to reinstall Windows with this popping up after BIOS? I work as an IT Administrator, but this is not something I've seen before, so I am not computer illiterate.

Thanks!

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Bluetooth is not working on my dell inspiron 15 3000 series 3542 after i installed win 8.

November 18, 2014, 5:18 pm

≫ Next: Dell Studio 1737- No back up recovery disks

≪ Previous: How do I install Windows with this "C Prompt" coming up at boot up?

OS Name Microsoft Windows 8 Pro
Version 6.2.9200 Build 9200
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name sunny
System Manufacturer Dell Inc.
System Model Inspiron 3542
System Type x64-based PC
System SKU 0651
Processor Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz, 1700 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Dell Inc. A03, 5/27/2014
SMBIOS Version 2.8
Embedded Controller Version 0.03
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.2.9200.16384"
User Name sunny\sunny BZU
Time Zone Pakistan Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.91 GB
Available Physical Memory 2.63 GB
Total Virtual Memory 7.41 GB
Available Virtual Memory 5.86 GB
Page File Space 3.50 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

Bluetooth is not at all working on my dell inspiron 15 3000 series 3542 after i installed win 8. I downloaded several Bluetooth drivers from dell, but nothing seems to work. I Have a Bluetooth icon on my task bar but when i connect device it says"no device found."I have run many tests but no luck so Please provide me with correct Bluetooth software and installation instructions. Thank you

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Dell Studio 1737- No back up recovery disks

November 18, 2014, 8:42 pm

≫ Next: Laptop XPS 15 (L502X, Early 2011) - Little bugs after reset

≪ Previous: Bluetooth is not working on my dell inspiron 15 3000 series 3542 after i installed win 8.

Hi, I did a clean reinstall of WIndows Vista 64bit Home Editon on my Dell Studio 1737. I lost all my important pictures, information and documents while in the process. Any information about free software I can use to recover these things would be greatly appreciated.

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Laptop XPS 15 (L502X, Early 2011) - Little bugs after reset

November 18, 2014, 9:50 pm

≫ Next: Inspiron 15R SE 7520 beep sound when powered on

≪ Previous: Dell Studio 1737- No back up recovery disks

Yesterday I had my headphones and mic plugged into my laptop. I had it set up so I could hear the mic on my headphones. Then I put the computer asleep and turned it on later after I unplugged the headphones and microphone. The computer switched to using the built in microphone and speakers. This caused mega feedback and it was really loud. It was so loud it made me freak out and pop out my battery as soon as I turned my computer on. I thought since I was now booting my computer up from a forced shutdown and not a sleep mode the problem would go away but it didn't so I popped the battery out again. Finally I thought to plug the headphones and mic back it before turning it on but at this point it was too late. My poor laptop suffered damages from the abrupt forced power downs. The computer was so slow at this point it was unusable. I booted up safe mode and was able to do a system restore. At this point it worked better but was still acting weird. I managed to back up my files. Next I reinstalled windows using a usb stick I bought from dell a few months ago. Everything seems to be working fine now but there are a few bugs I'm worried about.

1. There is an unknown device under unknown devices in device manager with a yellow triangle warning on it.

2. PC Checkup is unable to run the hard drive "SMART status test".

3. The dell website detects I'm missing a recommended driver called "Intel Management Engine Interface Driver" even after I've installed it multiple times and tried restarting the computer.

Should I be worried or take any action towards these bugs?

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Inspiron 15R SE 7520 beep sound when powered on

November 18, 2014, 10:47 pm

≫ Next: Change hard drive for Dell Inspiron 14 (3437)

≪ Previous: Laptop XPS 15 (L502X, Early 2011) - Little bugs after reset

when i power on my laptop i am getting a beep sound 4 times and not able to boot to windows.Can you help me with this issue.

i am getting a blue screen error code 0x0000001A

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Change hard drive for Dell Inspiron 14 (3437)

November 18, 2014, 11:22 pm

≫ Next: Battery Not Recognized

≪ Previous: Inspiron 15R SE 7520 beep sound when powered on

I have a Dell Inspiron 14 (3437) laptop with touch screen. Recently it runs very slowly, and the Task Manager shows that the CPU and RAM are fine, just Hard drive, always > 90%.

Is it possible to upgrade the hard drive for my laptop? I have a WD Black 2TB (for Desktop 3.5-inch), can I use it?

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Battery Not Recognized

November 18, 2014, 11:36 pm

≫ Next: E5440 Freezes and hangs

≪ Previous: Change hard drive for Dell Inspiron 14 (3437)

Hello Dell,

We are having a serious problem with the battery that we replaced for one of the Dell laptops. The Laptop model is Dell Latitude `E5530. We were getting a message that the Battery has to be replaced and we bought this battery from one of the third party vendors.

It ran for 2 weeks and now it comes up with some weird messages. The laptop isn't detecting the battery at all. We had sent the battery back to the vendor but he says the battery works fine at their end.

Please check from your end if this battery is genuine and explain why this problem keeps on happening.

Regards,

Jacob

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E5440 Freezes and hangs

November 18, 2014, 11:38 pm

≫ Next: temperature of laptop

≪ Previous: Battery Not Recognized

Hi all,

I'm having some issues with my Latitude E5440, it randomly freezes and hangs. This happens a couple of times per day, when this happens the cursor in windows goes 'rotating circle' and nothing responds. When deleting files or creating folders nothing happens.

After a minute or so I can hear the cdrom drive make a 'whizz' noise and everything springs back into life again. When this occurs there is no cdrom in the drive. Whenever this happens an event is logged:

Source: iaStorA
EventID: 129
Description: Reset to device, \Device\RaidPort0, was issued.

I've done some research on this error message and it seems this is caused by ASPM (Active State Power Management) policy for the PCI Express Link State Power Management. Apparently the PCI Express bus goes into some sort of power savings mode but it does not wake up properly when required and it does not respond until Windows resets the bus or device logging that error message.

One advise was to entirely disable ASPM for PCI Express but this is obviously just a workaround as these features are designed to save battery life. I noticed that the problem did not occur when plugged into AC power so I checked the policies:

On battery: Maximum power savings
Plugged in: Moderate power savings

So it seems that the maximum power savings cause the issue. I have set 'Moderate' for 'On battery' now and it seems the issue has gone away. This way you still keep some power saving features. It's now configured like so:

On battery: Moderate power savings
Plugged in: Moderate power savings

For anyone interested, in Windows 7 this is found under the power settings in the control panel. From there edit the advanced settings of the current power plan. There you will find the settings under PCI Express --> Link State Power Management.

I'm using the latest "Intel(R) Series Chipset Family SATA AHCI Controller" driver (25/07/2014 v13.2.4.1000). The operational mode for the SATA controller is set to AHCI in the BIOS and I'm also using the latest BIOS available (A07).

Anyone has any clues to a permanent fix? Would this need raising an issue with MS or Intel? Surely I can't be the only one with this issue?

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temperature of laptop

November 19, 2014, 12:38 am

≫ Next: my web cam disconnects everytime i move the screen help please

≪ Previous: E5440 Freezes and hangs

when i m playing games on my laptop temperature a reaching peak of 97 degree what to do

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my web cam disconnects everytime i move the screen help please

November 19, 2014, 12:56 am

≫ Next: Dell Inspirion 5110 will stop the start-up process

≪ Previous: temperature of laptop

I have a alienware 17x and everytime i move the screen it makes a dissconect noise and couldnt figure out why untill i moved the screen while using my cam and the came shut off. I think i paid for basic warranty does this cover it and is this something that needs to be replaced?

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Dell Inspirion 5110 will stop the start-up process

November 19, 2014, 1:10 am

≫ Next: Recovery

≪ Previous: my web cam disconnects everytime i move the screen help please

Hi,

My Inspirion 5110 laptop will not boot. It is displaying the Dell logo and the progress bar loads about 25%, then it stops. F2, F12 buttons are not working. Fn key + power button is not working. What can i do?
The warranty has expired. :(

Regards
bj

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Recovery

November 19, 2014, 1:54 am

≫ Next: How do I enable middle click on my dell XPS 15 (9530)

≪ Previous: Dell Inspirion 5110 will stop the start-up process

I ran the recovery of my laptop and after the completion of the recovery the message popped up that it was not backed up properly , although my laptop is booting up and working fine but its OS drive is showing it as full . Should I run the recovery again so that it restores perfectly?

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How do I enable middle click on my dell XPS 15 (9530)

November 19, 2014, 4:38 am

≫ Next: Laptop refuses to wake up from sleep

≪ Previous: Recovery

On my old laptop, I could click with 3 fingers to do a middle click. But I don't have that option on my new dell. I was unable to find any gesture that would do a middle click. Am I missing a setting?

Thanks.

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Laptop refuses to wake up from sleep

November 19, 2014, 5:04 am

≫ Next: Dell L702X won't start after Bios updated to A19

≪ Previous: How do I enable middle click on my dell XPS 15 (9530)

Hi People,
I'm having a wake up from sleep mode problem with my DELL VOSTRO 2521 since some months.
My pc has two graphic cards: Intel 4000 and ATI AMD Radeon.
I've tried many solutions but I do have this problem even today.
When I shut the computer down with the sleep option or when I close the lid, sometimes the pc even refuses to sleep, when it sleeps it won't wake up unless I hard turn off it using the on/off button.

I tried the solutions proposed in the following link and many other ones:
helpdeskgeek.com/.../windows-7-will-not-sleep

1. Power management tab solutions: Allow this device to wake the computer...

2. Selective startup and services desabling

3. use Powercfg command to check the issue

4. Control panel>Power options>change when computer sleeps>change advanced power settings> Sleep> ... > Multimedia

I see some people talk about the BIOS, to check its settings for sleep, to disable the BIOS setting "USB wake up" . I didn't try it cause i'm not sure about the result.

Also in Device Manager, to go to Keyboards, right click on the Keyboard device, click on properties, Click on the Power Management tab, and click the check box: "allow this device to wake the computer." Uncheck the box that say's "allow the computer to turn off this device to save power.

And to do the same as above for the "Mice and other pointing devices."

But I can't do with my Keyboard, cause there is no Power Management tab on mine.

Please I need your help, cause I really do use sleep mode every day, and this problem makes me so tired so far.

Thanks!

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Dell L702X won't start after Bios updated to A19

November 19, 2014, 5:12 am

≫ Next: Plastic spacer in Latitude E6640 SmartCard slot cannot be removed.

≪ Previous: Laptop refuses to wake up from sleep

Hello,

Because I had a minor problem with my laptop (since a couple of weeks it was always starting up in manufacturing mode) I decided to follow a suggestion I found somewhere on the forum to update my BIOS.
So I downloaded the BIOS-update A19 (currently I was running A11) and followed the instructions to install it (power plugged in, shut down all applications, removed all peripherals).
Everything seemed to go fine: the computer restarted, came in BIOS and did all update tasks, but then at the point that normally Windows should start. I got stuck on a black screen and my fan blew at maximum speed.
I left it running for about 5 minutes in the hope it would come back but it didn't. So I decided to try to shut down the system. This was not possible by holding down the power button. The only way was removing the power cord and battery.
But after this incident my laptop is completely death. Has anyone experienced the same problem? Does this mean the motherboard is completely wasted?
Because I’m out of warranty it is not even possible to open a support request for it on the Dell support site. I feel totally abandoned here by Dell.

Thanks for any advice ,

Andy Quintens

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Plastic spacer in Latitude E6640 SmartCard slot cannot be removed.

November 19, 2014, 6:53 am

≫ Next: Sudden shutdown of dell Studio laptop

≪ Previous: Dell L702X won't start after Bios updated to A19

I have a Latitude E6640 and wish to use the SmartCard slot. Unfortunately there is a plastic spacer in this slot that will not come out. My software sees the firmware on the laptop so I know the hardware for this is present. How is this plastic spacer removed? Removal of the HD for better leverage is no help. It appears that the top cover over the keyboard would have to be removed but that makes no sense. If that is the case how is this done?

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