Issue with replacing Studio 1737 motherboard, system hangs/locks up

November 19, 2014, 9:10 am

≫ Next: Dell Inspiron 17r (7720) MSATA question

≪ Previous: Latitude 110 L Ethernet Controller

$

0

0

Hi all,

I'm having a frustrating problem with my Dell Studio 1737.

The RAM clips on my motherboard have been broken for a while, and one of the RAM modules keeps popping out of place, effectively reducing my RAM by half.

A new motherboard was delivered yesterday, and I replaced it, I thought successfully.  Once I restarted the system last night with the new motherboard, everything worked fine.  I shut down the system last night.

This morning, when I booted up, the system made it to the Windows login screen, but the keyboard was inputting VERY slowly.  Like one key would enter about every 7-10 seconds or so.  Finally, I was able to log in to Windows, but immediately upon logging in, the mouse wouldn't move, and I couldn't use any keyboard shortcuts.  

I tried rebooting, and no effect.  I shut the system down and made sure all the connections were in place securely.  I even took out the heat sink and made sure the processor was seated properly.  

I rebooted again, and it worked perfectly, no lag, no freezing.  So at lunch, I shut down the system, and just now I booted up again, but it's having the same problem, freezing, lagging, no input, etc.

Does this sound like something that's fixable?  It seems that whenever I reboot the second time, the system freezes, but when I remove the processor and reseat it, and do the same with the RAM, it gives me one successful boot.

Should I update my BIOS or something or should I just replace with the old motherboard.  I thought switching the motherboard was fine, and did it succesfully on my old Studio 1747.  

---

Dell Inspiron 17r (7720) MSATA question

November 19, 2014, 9:16 am

≫ Next: Inspiron i3531 Laptop

≪ Previous: Issue with replacing Studio 1737 motherboard, system hangs/locks up

$

0

0

So I have a Dell Inspiron 17r (7720) laptop that has an Samsung 32GB SSD MSATA card in it, looks like a laptop wireless card. I think it is bad. Is there anyway to run the laptop on just the conventional SATA 1TB HDD that comes with the laptop? Or do you have to have MSATA SSD in the laptop for it to boot into windows? I have been looking all through the BIOS and RAID setup to see if there was a way to toggle it off/disable and cant find a way to do it.

Any help would be greatly appreciated....

Thanks,

John

Inspiron i3531 Laptop

November 19, 2014, 10:23 am

≫ Next: Dell Studio 1558 Not Powering On

≪ Previous: Dell Inspiron 17r (7720) MSATA question

$

0

0

I'm hoping someone has an answer to help me. I'm looking at purchasing the Inspiron 3531 laptop for my son. I realize it's not a high end model in anyway and not a good choice for gaming. My question is could you run a game such as Farming Simulator adequately?

Any help is appreciated!

Dell Studio 1558 Not Powering On

November 19, 2014, 10:51 am

≫ Next: Possible solution to XPS whine.

≪ Previous: Inspiron i3531 Laptop

$

0

0

This is a Dell Studio 1558

Yesterday my laptop shut off on my suddenly. I removed the power and ac adapter, flushed power, and then restarted. It seemed to be working fine. Today it once again shut off on my without notice. So far I have tried the following:

1. removed the batter and ac adapter, flushed power, tried powering again

2. removed battery and tried powering with just the ac adapter

3.  tried moving around ram/using only one (2 ram sticks and 2 slots, I tried all 4 combinations).

Not sure where to go from here. Currently the light above the power input is flashing x1 white and x1 amber. I can't seem to find info on what the code means so hopefully someone can help me with that. Thanks.

Possible solution to XPS whine.

November 19, 2014, 12:14 pm

≫ Next: touchpad on I15-7547-4020SLV is overly sensitive

≪ Previous: Dell Studio 1558 Not Powering On

$

0

0

I have a dell XPS 13 that suffers from a whining noise that appears to be coming from the right speaker.  I bought it in august.  Turning the back-lighting on the keyboard off seems to fix it but I like to have the lighting on.  I found that if I right click on the speaker icon in the taskbar and open playback devices the noise stops.  Let me know if this works for others.

touchpad on I15-7547-4020SLV is overly sensitive

November 19, 2014, 12:54 pm

≫ Next: M3800 Screen Issue

≪ Previous: Possible solution to XPS whine.

$

0

0

I purchased this brand new Dell laptop at Best Buy because it seemed to perfectly meet my needs.  I've been trying it out now for 2 days and it's been a terrible experience for ONE REASON ONLY: The touchpad behaves so erratically that I cannot use it.  I get my cursor positioned to then TAP (such as to drag the end of a screen to resize, or to enable or disable a check mark in an online website box) and as I lift my finger the cursor moves just enough to require I try again and again.  This seems to be a function of the humidity in the air.  I think if there were a sensitivity adjustment on the touchpad it would solve the problem, but no one seems to know how to get that done.  If I can't fix this, I'm going to be forced to return this machine to Best Buy.  Fortunately, they have a nice return policy.  But I really would prefer to keep the machine if I can fix this. That means I need prompt help so I don't over-run my return trial period.

Also, there's some kind of error on the DELL Chat process.   It scans my Service Tag, produces the same result as I can read on the bottom of the laptop, but the chat window won't open because it INSISTS my Service Tag doesn't belong to this computer!  So, so far my experience with Dell hasn't been encouraging.  Can you help change that?

M3800 Screen Issue

November 19, 2014, 2:39 pm

≫ Next: Latitude E6420 CPU Upgrade

≪ Previous: touchpad on I15-7547-4020SLV is overly sensitive

$

0

0

Hi,

I hope somebody can help me out. I have 2 issues; (1) Screen, (2) Warranty coverage

I bought a refurbished M3800 from the US in Singapore. As for now, I am residing in Melbourne, Australia and not be heading back to Singapore any sooner.

(1) There is a problem with my screen. There are four spots; 3 black spots and 1 white spots. I have done further testing by pressing D + the power button to do the colour test. Yes the four spots are still there. In addition, I tried to use an external monitor, the external monitor does not have the spots on them and therefore I believe the issue is on the screen.

(2) Can I go to Dell service centre in Melbourne City to get them check and fix them? If I can do it where is the location available? Or do I need to go back to Singapore to get them fixed due to the warranty? This is the second issue I have.

My service tag number is <ADMIN NOTE: Service tag removed per privacy policy>

Latitude E6420 CPU Upgrade

November 19, 2014, 4:34 pm

≫ Next: Horrible experience with Inspiron 15 7000

≪ Previous: M3800 Screen Issue

$

0

0

I want to upgrade my processor/cpu's on my laptop. What would be compatible with my system? I called Dell support they sent me to sales and sales told me it couldn't be upgraded?

Dell Latitude E6420 Laptop with a Intel® Core™ i3-2310M Processor (3M Cache, 2.10 GHz). 8GB RAM, 250 HD, running 64-bit Windows 7 Professional.

Any Suggestion's?     
                                                                                                                                                                                                                                                                          

---

Horrible experience with Inspiron 15 7000

November 19, 2014, 5:11 pm

≫ Next: Dell E6420 keep booting in diagnostics mode everytime.

≪ Previous: Latitude E6420 CPU Upgrade

$

0

0

I'm trying to figure out if the problems I have had are normal, 2 techs have been sent to fix it, and it has been sent to Dell once.  Not once was the problem resolved.  They are finally sending another one out, but that will take 2 weeks.  The problem in question is it won't do anything when you hit the power button.  The motherboard has been replaced 3 times(seems like they would realize that is not the problem after 2)  I can pull the battery and reinstall then it will boot.  Once you power it down it won't come back on unless you remove the battery again.  They also replaced the battery and I believe that said the usb bus?  The tech support they offered is useless and had to publicly call them out on Facebook to get them to respond to me with someone who wouldn't hang up on me.  I'm hoping that everyone else has good feedback on the machine so that I can have a little bit more confidence in the next.  Basically I'm asking if I should just try to get out of the laptop or except the replacement.  Cause Dell already has a credit account getting closed over their horrible service and I don't think I can handle going through that again.

Dell E6420 keep booting in diagnostics mode everytime.

November 19, 2014, 6:15 pm

≫ Next: Dell Inspiron 7537 very slow

≪ Previous: Horrible experience with Inspiron 15 7000

$

0

0

My laptop, Dell Latitude E6420 keep booting in diagnostics mode everytime I start the computer, after doing a few test, it would say "Battery not installed" ( my battery is dead and I unplug it long time ago) and ask me if I want to continue, then I said no and reboot the laptop and everything works normally. But the next time I turn off the computer, the same thing happens again when I boot. Hope someone here know to fix this. Thank you

Dell Inspiron 7537 very slow

November 19, 2014, 6:38 pm

≫ Next: Is this covered by warranty?

≪ Previous: Dell E6420 keep booting in diagnostics mode everytime.

$

0

0

I bought my Dell Inspiron 7537 a few months ago and I did not have any problems with it until recently. Whenever I try to watch videos online, or even download files, it is extremely slow. It is not my internet connection because I tried loading the same video link on another computer and it downloads much faster. I was wondering if this is a hardware issue or if there is any way that I can find out what the problem is?

Is this covered by warranty?

November 20, 2014, 3:47 am

≫ Next: How to resolve HDD (Hard drive) issues on my Dell laptop computer?

≪ Previous: Dell Inspiron 7537 very slow

$

0

0

My laptop fell and cracked the case, and have seemed to disconnected my power and HDD LEDs.
Haven't checked other things such as speakers yet which are close to where the crack is.
Im not so much worried about the cracks or LEDs as I am the motherboard having been damaged and any other effects.

Does the warranty cover this damage?
If not is there anything I can do to get this fixed/replaced?

How to resolve HDD (Hard drive) issues on my Dell laptop computer?

November 20, 2014, 4:29 am

≫ Next: Dell latitude E6440 laptop - USB ports won't recognize WD passport portable hard drive

≪ Previous: Is this covered by warranty?

$

0

0

Go here to see the Dell Knowledge Base document.

Dell latitude E6440 laptop - USB ports won't recognize WD passport portable hard drive

November 20, 2014, 5:40 am

≫ Next: Bluetooth driver

≪ Previous: How to resolve HDD (Hard drive) issues on my Dell laptop computer?

$

0

0

Dell latitude E6440 laptop - USB ports won't recognize WD passport portable hard drive.

Tried all of the USB ports. If I use a docking station for the laptop and plug the portable hard drive into the USB port of the docking station the laptop recognizes the hard drive immediately.

Can't carry the docking station around with me when I travel.

Bluetooth driver

November 20, 2014, 6:08 am

≫ Next: A new battery for my Dell Vostro 1000

≪ Previous: Dell latitude E6440 laptop - USB ports won't recognize WD passport portable hard drive

$

0

0

Have an M15x laptop upgraded to Win 8.1 will not see Bluetooth card. BIOS is ok but OS needs driver can not turn on to be seen. help

---

A new battery for my Dell Vostro 1000

November 20, 2014, 6:18 am

≫ Next: Windows XP & D630

≪ Previous: Bluetooth driver

$

0

0

I need a new battery but as I browse on the net I get confused as to whether my lap top is Latitude or inspiron

Windows XP & D630

November 20, 2014, 9:21 am

≫ Next: Dell XPS 13 shutdown during sleep after bios upgrade

≪ Previous: A new battery for my Dell Vostro 1000

$

0

0

I have the following disks from my Dell Vostro 1400 –

“Reinstallation CD, Microsoft Windows XP Professional, Service Pack 2”

“Drivers and utilities”

Will I be able to install XP on a Dell Latitude D630 using these disks?

Thanks for any advice.

Peter

Dell XPS 13 shutdown during sleep after bios upgrade

November 20, 2014, 10:38 am

≫ Next: Dell Inspiron 1545 wont start and beep once

≪ Previous: Windows XP & D630

$

0

0

Recently upgraded my Dell XPS 13 L321X BIOS to ver 8. Since then, whenever I close the lid and put the laptop to sleep for several hours, the processor seems to come and the bottom frame is very hot. When the lid is opened the screen remains blank and doesn't wake from sleep mode. The only recourse is to do a hard shutdown with the power button and then restart. The laptop then reboots to the black trouble shooting screen, or select the normal windows boot. I've since tried to update all the drivers, but still no luck. It continues to run hot and refuses to start after placing the laptop in the sleep mode.

Any help appreciated!

Rounder~

Dell Inspiron 1545 wont start and beep once

November 20, 2014, 10:42 am

≫ Next: Power problem

≪ Previous: Dell XPS 13 shutdown during sleep after bios upgrade

$

0

0

Inspiron 1545

Model PP41L

Note: My battery was not working, laptop was running as plug in only.

My laptop suddenly turned off during working,  and wont start again, after giving a day rest, it starts again but before the windows launch it turns off again and wont start again.

Few days after I simply removed my battery and it start working normally but its been only 5 days, my laptop wont turn on now.

when I connect my AC power, laptops power lights on and it beeps once and power gone.

when I try to press power button, nothing happens,

but when i remove AC adapter and connect again, power light comes automatically but after 2 seconds it beeps and turned off.

I have tried disconnecting AC power, hold power button for 60 secs, and then connect my AC adapter (power button being pressed) lights come, it beeps for one time and turned off.

Please help.

Power problem

November 20, 2014, 11:37 am

≫ Next: Which drivers and order do I download and install?

≪ Previous: Dell Inspiron 1545 wont start and beep once

$

0

0

Hi people i have dell inspiron n7010 and recently have problems with my power. When i press the power button, power lid only blink once and also after that the HDD lid blink once and thats it. No any other signs. I tried without battery only on charger, even changed my charger, but still the same. When i plug in the charger, power lid blink only once but nothing else. Any ides and solutions what should it be?
Thanks and sorry for interrupt .