I can not get my HP pocket drive to recognize in my del 15r

June 24, 2014, 5:05 pm

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≪ Previous: How can I change the boot order in BIOS version A07?

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Do we have to pay for driver updates? I need:these 18 drivers of which I am listing these 8 drivers that are needed: 

Intel(R)Centrino(R)Wireless
Blootooth (4.0+High Speed Adapter Blue Radios
2. Dell Touchpad driver
3. Intel(R) Centrino(R)Wireless-2230 Network Adapters
Conexant Smart Audio HD
Suond, video and game control

HP Pocket Media Drive
Universal Serial Bus controllers

Intel (R) 7 Series/C216 CHipset
Family USB Enhanced Host
Controller-1E26

Intel(R) & Series/C216 Chipset
Family USB Enhanced Host
Controller-1E2D

WSD Print Device
Unplugged Other Devices

Realtek USB 2.0 Card Reader
Universeral Serial Bus Controllers

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Inspiron 7737 SSD Installation help?

June 24, 2014, 2:15 pm

≫ Next: Dell N5110 3 beeps NOT the system board ?

≪ Previous: I can not get my HP pocket drive to recognize in my del 15r

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Hey guys, just received my Inspiron 7737 and I was wondering if it was possible to swap the 1TB HDD with a Samsung EVO 840 250g SSD. 

First, would this void my warranty?

Second, would this even be possible, IE will the drive fit the laptop?

Third, is there a way to do a completely fresh install of Windows 8.1 without all of the Dell bloatware? I didn't receive any recovery media and am not familiar with Windows 8/not very tech savy.

Really appreciate the help in advance, thank you!

Dell N5110 3 beeps NOT the system board ?

June 18, 2014, 5:26 pm

≫ Next: Dell N7010 17R

≪ Previous: Inspiron 7737 SSD Installation help?

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I have Dell 5110 that does not post only 3 beeps and the cpu fan . I have already replaced system board TWICE ( cn-0vvn1w ) no help and both memory modules no help still 3 beeps no post. Every think I have read points to the system board , I am at a lost . Could it be the I/O pcb ??Please HELP >>> Thanks ron g

Dell N7010 17R

June 24, 2014, 5:18 pm

≫ Next: CPU performance degraded

≪ Previous: Dell N5110 3 beeps NOT the system board ?

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I'm trying to find a recent driver for my the PLDS DVDRWBD DS-4E1S, any ideas where to look?

CPU performance degraded

June 24, 2014, 10:32 am

≫ Next: Studio 1535 Wrong Power Adapter - dead machine

≪ Previous: Dell N7010 17R

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Ispiron 15R (5010N)

i3-350 processor 2.27GHz

4 GB RAM

Issue- Laptop has become very sluggish in performance and programs take a lot of time to get stable. CPU utilization is also shown very high >70% even when a simple pdf is open or chrome is open.

On using Intel's Diagnostic Tool -> CPU Frequency Test Failed

--- Reading CPU Frequency ---

Expected CPU Frequency is --> 2.27

Detected CPU Frequency is --> 0.933792

CPU Frequency Test Failed!!!

--- Test End Time: 06/24/2014 22:30:07---

System Information
------------------
Processor Name: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz
Processor Information: Intel64 Family 6 Model 37 Stepping 2
Number of Physical Cores: 2
Number of Logical Cores: 4
Installed System Memory: 4 GB
Operating System: Microsoft Windows 7 Home Premium 64-bit
Graphics Information: ATI Mobility Radeon HD 5470
System Product: 0KX18M
System BIOS: A04
FAIL

Please suggest the reason for this under-clocking of processor and slow performance

Studio 1535 Wrong Power Adapter - dead machine

June 24, 2014, 5:50 pm

≫ Next: inspiron 15R touchpad freezes

≪ Previous: CPU performance degraded

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I have Studio 1535. About 6 months ago I replaced the power adapter, and it turns out I got the wrong one.  I got a 65 W DK138. Now know I needed a 90 W adapter. It did work well for a while, but within the past three weeks the machine has stopped working. at first I got the flashing indicators. Then I felt some heat under the palm rest and smelled something burning. Now I get no lights except on adapter, and the machine shows no sight of life.  

I'm told the motherboard is shot. I like the machine and had just installed 8.1. I would replace the motherboard myself. It looks tricky but I think I could. I would need to pick up a new adapter too. Here's my question:  Do we think I need to also replace the battery. 

I think I could get the board for about $80 and a pre owned adapter for about $20 but the battery is probably expensive, and now I'm starting to cross the threshold of not worth it. 

Any thoughts? Did the adapter do it?  Did I probably trash the battery?  Is replacing the M board harder than it looks on YouTube ?  

inspiron 15R touchpad freezes

June 24, 2014, 6:51 pm

≫ Next: M3800 USB problems

≪ Previous: Studio 1535 Wrong Power Adapter - dead machine

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hi ,

   i have inspiron 15R and its touchpad freezes for cursor movements but it works well for double clicks and drag...otherwise it wont move. when i keep the left button pressed it works properly as soon as i leave it the problem comes back

M3800 USB problems

May 18, 2014, 1:27 pm

≫ Next: help - M3800 - Sleep/hibernate crash

≪ Previous: inspiron 15R touchpad freezes

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Hi, I have a M3800 laptop which is having USB problems. USB devices suddenly stop showing and even a reboot doesn't always fix it. The devices can't be seen by Windows Explorer but can be seen in Device Manager?? I have tried updating drivers and also uninstalling the USB 3 hub but that crashes the laptop and it sits at Shutdown for ever until I have to press and hold power button. Anyone else having this issue or an idea what it could be?? Thanks

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help - M3800 - Sleep/hibernate crash

June 24, 2014, 8:21 pm

≫ Next: Help! USB 3.0 to External HD Excruciatingly Slow

≪ Previous: M3800 USB problems

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Problem 

- Win7 crash when I put the laptop to sleep..either manualy via start button or pushing the power button - to be       more specific, the screen turns off but the laptop is still running because the light on the power button is still on.

-Laptop is brand new (month old), but have had this problem literally from day 1

- Please advice only if you've had similar issue and was able to solved. 

Help! USB 3.0 to External HD Excruciatingly Slow

June 24, 2014, 8:44 pm

≫ Next: Replacement charger for my DELL XPS laptop

≪ Previous: help - M3800 - Sleep/hibernate crash

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I'm getting 230 KB/s on USB 3.0!

I got a 2TB WD External HD USB 3.0 When I move files to the external HD the transfer rate is way too slow even with USB 2.0 standards.

WD Driver was  installed successfully. I double checked the cable, it is connected to the right port (the one designed for USB 3.0).  Everything is the way it's supposed to be. But it's still very slow.

What could be the problem?

 

It's also slow when I use other external HD, so it seems that the problem is on the laptop side not the brand new external HD side.

 

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Dell Inspiron 15     (3521)

Win 8 ~ 64 bit 

6 GB RAM, 450 GB HD

Replacement charger for my DELL XPS laptop

June 16, 2014, 2:58 am

≫ Next: Wireless and Ethernet Network Adapter Issues

≪ Previous: Help! USB 3.0 to External HD Excruciatingly Slow

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Hi, I am looking for a replacement charger for my Dell XPS 15(L502X) laptop. How do I find the correct wattage and the right adapter for my laptop.

Also, could you please tell me the right battery for the same laptop.

Thanks in advance,

Vidya

Wireless and Ethernet Network Adapter Issues

June 25, 2014, 1:43 pm

≫ Next: Screen doesn't wake up after Windows 7 Sleep mode XPS 15 (L502X)

≪ Previous: Replacement charger for my DELL XPS laptop

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I knocked my laptop off the chair and have now lost my wireless and Ethernet connections. I check the device manager and saw the warning yellow triangle. I tried reinstalling the network drivers. It still wont work. I also checked the list of the Network adapter no wireless and no Ethernet was available. Does this mean I may have dislodged a card inside? I did everything I could. tried uninstalling the driver/software and reinstalled from the CD provided by the manufacturer. It still wont work. And worse,as I could not connect to internet which is preventing me the manufacturer's website to detect and diagnosed the issues, the warranty just got expired.

whats the best thing to do here?

thanks.

Screen doesn't wake up after Windows 7 Sleep mode XPS 15 (L502X)

June 20, 2014, 3:05 pm

≫ Next: How to uninstall win 8.1 and install windows 7

≪ Previous: Wireless and Ethernet Network Adapter Issues

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My screen doesn't wake up after PC sleep mode under Windows 7. It used to work well a while ago.
My Video Card is XPS 15 (L502X) running Windows 7 and  GeForce GT 540M. Driver version is 9.18.13.3788.
Any idea what that could be ?
Thanks for your help.

 

How to uninstall win 8.1 and install windows 7

June 24, 2014, 11:25 pm

≫ Next: usb 3.0 ports not working on Inspiron N7110

≪ Previous: Screen doesn't wake up after Windows 7 Sleep mode XPS 15 (L502X)

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Hello,

I have purchased Dell inpiron 15 3537 and It comes with a preinstalled windows 8.1.

Now I need to uninstall this OS and install windows 7.

I tried to install win 7 changing secure boot BIOS settings and i choose the new partition, there is a message which says: Windows cannot be installed on this disk. The selected disk is of the GPT partition style.

Thanks,

Amit Jp

usb 3.0 ports not working on Inspiron N7110

February 20, 2012, 2:57 am

≫ Next: Dell Latitude E6420 does not read a 2gb ram

≪ Previous: How to uninstall win 8.1 and install windows 7

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Hi,

I've bought 2 Inspiron N7110 laptops. Both have win7 64bit OS, and 2 usb ports (3.0 ports) are not working. I have all the latest drivers form dell's web page, but I can't get them to work. Is this a driver issue or this laptop series is affected by Chipset circuit design issue? Should I return them, or there is something wrong with drivers, and it can be fixed?

Please help!!

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Dell Latitude E6420 does not read a 2gb ram

June 25, 2014, 2:16 pm

≫ Next: Airplane Mode

≪ Previous: usb 3.0 ports not working on Inspiron N7110

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I was using my Latitude e6420 with 3 gb ram (slot1 = 2GB and slot2 =1GB). Wanted to upgrade my system replacing 1gb ram with a 2gb ram. but system does not recognize the new ram i inserted on my laptop. it says only 2 gb ram is installed. i tried changing slots, came to the result that system is not recognizing that new ram which was previously working in another pc. i downloaded third party software for research (Speccy) it said memory size is 4gb. but system only recognize 2 gb. please help  adding some pictures here. bios says second slot is empty while speccy says both slots have ram

Airplane Mode

April 24, 2014, 1:06 pm

≫ Next: 17R 7720 SE lemon laptop and poor customer service

≪ Previous: Dell Latitude E6420 does not read a 2gb ram

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I have an Inspiron 5735 (M731) and can't get the Airplane Mode to turn off.  Have spent several hours with tech support and reinstalled all the drivers.  have even done a system restore (keeping my data file) sill the switch is grey'd out. 

I read on another list that the problem may be caused by a physical switch on the unit.  Anyone know if Dell has a REAL switch on their laptops to turn Airplane Mode On and Off ?

Thanks!

 

17R 7720 SE lemon laptop and poor customer service

June 25, 2014, 4:36 pm

≫ Next: SSD Hard Drive For Dell Inspiron 15R i15RM-4634SLV

≪ Previous: Airplane Mode

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   I have been a Dell customer for several years and my last purchase was for a 17R 7720 SE on 12/ 21/ 2012  This laptop was purchased for me as a Christmas gift and it's configuration of NVIDIA Video, 2.4 Ghz processor, back lit keyboard, 6 cell battery and the aluminum case as it suited my needs and provided me with decent portable gaming rig instead of a desktop. I started having problems with it shortly after and lost all my data more than once with OS resets performed by tech support. I asked for the laptop to be replaced at this point and was told that was not an option. So I purchased the extended warranty just in case of future problems. The mother board and palm rest have been replaced numerous times along with the hard drive. The function keys still do not work after all these repairs and promises of software updates to be released after months of waiting it still does not work properly. Now I am getting this random chirping noise from the left side of the laptop and Dell has decided it cannot be fixed by their in home repair service and initially offered a 7737 refurbished unit as a replacement. They shipped the unit and the first thing I noticed was it's 1.8 ghz processor speed and noticeably slower load times. I returned the unit voicing my concerns and was told I would get another with a speed of 3.0 ghz . When the new unit arrived it was the same configuration with the same processor speed of 1.8 ghz with the exception of this replacement having  8mb of ram versus the 16 mb they sent with the first unit. Dell has now decided to replace it with a new 7737 laptop but, it still has the same 1.8 ghz processor which is not at all what I wanted. I spoke with another representative today who raised his voice and was sarcastic in obvious frustration because I am unwilling to accept this offer. When I asked to speak to someone at corporate office or someone other than himself, he then informed me he was a member of the corporate office and had the final say in this decision. He then offered to ship my laptop off to try and repair it but provided no solution if they were unable to repair my system as he was unable to foresee the future. I have been through a year and a half of aggravation along with taking time off from work to meet technicians and wasted hours on the phone with Dell tech support. I have asked to exchange my 7720 to an Alien-ware laptop with processor speeds near that of my current configuration and I have offered to pay the difference in price between the two which has been flatly denied. This is the worst customer service experience I have ever encountered with clear connotations that my business is not valued. I would like an address and or phone number to the Corporate office with contact information if it's not too much to ask.

SSD Hard Drive For Dell Inspiron 15R i15RM-4634SLV

June 6, 2014, 1:48 am

≫ Next: Vostro 3550 GPU issues and questions

≪ Previous: 17R 7720 SE lemon laptop and poor customer service

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Hi, I wanted to ask if I'll be able to add an extra SSD hard drive to this laptop, and if so which? This particular laptop comes with 8 G of Ram already, but I'd like more power.

Vostro 3550 GPU issues and questions

July 23, 2013, 6:18 am

≫ Next: Has someone noticed ghost images (screen burn-in) on Dell XPS 12 Duo?

≪ Previous: SSD Hard Drive For Dell Inspiron 15R i15RM-4634SLV

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Dear Dell Coleagues,

I've got Vostro 3550 with HD6630M.

ATI claims they released two types of Radeon HD6630M - 2048MB @ DDR3 and 1024MB @ GDDR5. In my Vostro I checked this by several apps and each one of them shows there is Radeon HD6630M 1024MB @ DDR3 ! :/ Who made mistake? :)

There is a switchable GPU (Intel HD + ATI HD6630M) and there is a huge issue with drivers for these GPUs. First - there is no possibility to install drivers from official Intel and AMD websites. When I try to install official drivers, the installer shows error message that graphic card was not found. I can install Dell's modified drivers 8.901.1.1,A10 in no time, but they are made on April 10th 2012, so they are quite old and lack in performance.

At the end of May 2013 ATI released Catalyst 13.4 drivers - impossible to install on Dell Vostro due to "no graphic card found" error message. Instead of these drivers, if I want to keep my drivers up to date, I have to use Leshcat drivers. There is no issue with them, they can be installed anytime, from scratch or even if Dell's drivers are already installed. Leshcat drivers increase the performance a little, but they also makes my laptop hot more (a lot), even up to 80 Celsius degrees (176 F degrees) in full stress (like Battlefield 3 or Assassin's Creed 3).

So, based on above, I've got two simple questions:

1. How is it possible that in my Vostro 3550 there is HD6630M 1024MB @ DDR3, although ATI released 1024MB @ GDDR5 and 2048MB @ DDR3 only?

2. When Dell is going to take care about Vostro users and make proper drivers for GPU that will be up to date and could be installed automatically (via Windows Update, like at all other computers)?

This is ridiculous that so professional company (as Dell is for sure) does so unprofessional drivers support and poor customer experience. I'd like to kindly remind Dell Computer's mission statement is: "Dell's mission is to be the most successful computer company in the world at delivering the best customer experience in markets we serve. In doing so, Dell will meet customer expectations of: Highest quality, Leading technology, (...), Best-in-class service and support, (...)". Am I blind or do they play dumb with me?

With best regards.