Dell XPS 15 Haswell 9530 - Problem #2 STARTUP! (DPC WATCHDOG VIOLATION)

June 14, 2014, 2:38 pm

≫ Next: HOTSPOT not working Dell Vostro 3450

≪ Previous: How to turn on touchpad on Latitude D820

I've had this laptop for about 2 weeks now. My first problem was documented here and resolved after Dell replaced the touchpad:

http://en.community.dell.com/support-forums/laptop/f/3518/t/19586491.aspx

Since I've had the computer, I've been having trouble during start-up (usually from Sleep mode). Occasionally the laptop won't fire-up again and I'll get the following error: "DPC_WATCHDOG_VIOLATION"

Is this something that is normal for Windows 8.1 laptops?! The notification then said that the laptop had to rubuild its "metadata"... This has now probably happened about a dozen times since I've had the laptop.

I was not happy with the fact that I needed to get new hardware installed after having the laptop for two days.... and I'm certainly not happy about the probelms with start-up. Honestly, for the price I paid for this thing ($2K+), it should run flawlessly.

A secondary problem happened this morning... the touch screen stopped working. Admitedly, the laptop was running hot due to inadequate ventilation, but should that cause the touchscreen to stop working? It fixed itself after I rebooted.

Please help.

↧

HOTSPOT not working Dell Vostro 3450

June 15, 2014, 4:51 am

≫ Next: Dell Backup and Recovery Inspiron 15r 5537

≪ Previous: Dell XPS 15 Haswell 9530 - Problem #2 STARTUP! (DPC WATCHDOG VIOLATION)

My VOSTRO 3450 HOT SPOT Notworking. i tried all the option as you mentioned.

below are the system info:-

C:\>systeminfo

Host Name:                 ****
OS Name:                   Microsoft Windows 7 Professional
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          admin
Registered Organization:   Microsoft
Product ID:                ************
Original Install Date:     04-10-2011, 11:42:41
System Boot Time:          15-06-2014, 16:45:27
System Manufacturer:       Dell Inc.
System Model:              Dell System Vostro 3450
System Type:               X86-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: x64 Family 6 Model 42 Stepping 7 GenuineIntel ~
2200 Mhz
BIOS Version:              Dell Inc.          A13, 26-09-2012
Windows Directory:         C:\Windows
System Directory:          C:\Windows\system32
Boot Device:               \Device\HarddiskVolume2
System Locale:             4009
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi
Total Physical Memory:     1,936 MB
Available Physical Memory: 506 MB
Virtual Memory: Max Size: 3,872 MB
Virtual Memory: Available: 1,949 MB
Virtual Memory: In Use:    1,923 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    WORKGROUP
Logon Server:              \\9995-DEL
Hotfix(s):                 179 Hotfix(s) Installed.
                           [01]: KB2849697
                           [02]: KB2849696
                           [03]: KB2841134
                           [04]: KB2670838
                           [05]: KB2830477
                           [06]: KB2592687
                           [07]: KB971033
                           [08]: KB2393802
                           [09]: KB2459268
                           [10]: KB2479943
                           [11]: KB2491683
                           [12]: KB2495523
                           [13]: KB2496898
                           [14]: KB2506212
                           [15]: KB2506928
                           [16]: KB2509553
                           [17]: KB2511455
                           [18]: KB2515325
                           [19]: KB2529825
                           [20]: KB2533552
                           [21]: KB2534366
                           [22]: KB2536275
                           [23]: KB2536276
                           [24]: KB2541014
                           [25]: KB2544893
                           [26]: KB2545698
                           [27]: KB2547666
                           [28]: KB2550648
                           [29]: KB2552343
                           [30]: KB2556532
                           [31]: KB2560656
                           [32]: KB2563227
                           [33]: KB2564958
                           [34]: KB2570947
                           [35]: KB2574819
                           [36]: KB2579686
                           [37]: KB2584146
                           [38]: KB2585542
                           [39]: KB2604115
                           [40]: KB2619339
                           [41]: KB2620704
                           [42]: KB2621440
                           [43]: KB2631813
                           [44]: KB2633171
                           [45]: KB2639308
                           [46]: KB2640148
                           [47]: KB2644615
                           [48]: KB2647753
                           [49]: KB2654428
                           [50]: KB2660075
                           [51]: KB2661254
                           [52]: KB2667402
                           [53]: KB2676562
                           [54]: KB2679255
                           [55]: KB2685811
                           [56]: KB2685813
                           [57]: KB2685939
                           [58]: KB2690533
                           [59]: KB2698365
                           [60]: KB2699779
                           [61]: KB2705219
                           [62]: KB2709630
                           [63]: KB2709981
                           [64]: KB2712808
                           [65]: KB2718704
                           [66]: KB2719857
                           [67]: KB2724197
                           [68]: KB2726535
                           [69]: KB2727528
                           [70]: KB2729094
                           [71]: KB2729452
                           [72]: KB2732059
                           [73]: KB2732487
                           [74]: KB2732500
                           [75]: KB2736422
                           [76]: KB2742599
                           [77]: KB2743555
                           [78]: KB2750841
                           [79]: KB2756921
                           [80]: KB2757638
                           [81]: KB2761217
                           [82]: KB2763523
                           [83]: KB2770660
                           [84]: KB2773072
                           [85]: KB2786081
                           [86]: KB2786400
                           [87]: KB2789645
                           [88]: KB2798162
                           [89]: KB2799494
                           [90]: KB2799926
                           [91]: KB2800095
                           [92]: KB2803821
                           [93]: KB2807986
                           [94]: KB2808679
                           [95]: KB2813170
                           [96]: KB2813347
                           [97]: KB2813430
                           [98]: KB2813956
                           [99]: KB2820331
                           [100]: KB2832414
                           [101]: KB2834140
                           [102]: KB2834886
                           [103]: KB2835361
                           [104]: KB2835364
                           [105]: KB2836502
                           [106]: KB2839229
                           [107]: KB2839894
                           [108]: KB2840149
                           [109]: KB2840631
                           [110]: KB2843630
                           [111]: KB2844286
                           [112]: KB2845187
                           [113]: KB2846960
                           [114]: KB2847077
                           [115]: KB2847311
                           [116]: KB2847927
                           [117]: KB2849470
                           [118]: KB2852386
                           [119]: KB2853952
                           [120]: KB2857650
                           [121]: KB2859537
                           [122]: KB2861191
                           [123]: KB2861698
                           [124]: KB2861855
                           [125]: KB2862152
                           [126]: KB2862330
                           [127]: KB2862335
                           [128]: KB2862966
                           [129]: KB2862973
                           [130]: KB2863240
                           [131]: KB2864058
                           [132]: KB2864202
                           [133]: KB2868038
                           [134]: KB2868116
                           [135]: KB2868626
                           [136]: KB2868725
                           [137]: KB2871997
                           [138]: KB2872339
                           [139]: KB2876284
                           [140]: KB2876331
                           [141]: KB2882822
                           [142]: KB2884256
                           [143]: KB2887069
                           [144]: KB2888049
                           [145]: KB2891804
                           [146]: KB2892074
                           [147]: KB2893294
                           [148]: KB2893519
                           [149]: KB2898857
                           [150]: KB2900986
                           [151]: KB2901112
                           [152]: KB2904266
                           [153]: KB2908783
                           [154]: KB2909210
                           [155]: KB2909921
                           [156]: KB2911501
                           [157]: KB2912390
                           [158]: KB2913152
                           [159]: KB2913431
                           [160]: KB2913602
                           [161]: KB2916036
                           [162]: KB2918077
                           [163]: KB2919469
                           [164]: KB2922229
                           [165]: KB2923545
                           [166]: KB2925418
                           [167]: KB2926765
                           [168]: KB2928562
                           [169]: KB2929733
                           [170]: KB2929755
                           [171]: KB2929961
                           [172]: KB2930275
                           [173]: KB2931356
                           [174]: KB2936068
                           [175]: KB2952664
                           [176]: KB2961851
                           [177]: KB958488
                           [178]: KB976902
                           [179]: KB982018
Network Card(s):           6 NIC(s) Installed.
                           [01]: Realtek PCIe GBE Family Controller
                                 Connection Name: Local Area Connection
                                 Status:          Media disconnected
                           [02]: Intel(R) Centrino(R) Wireless-N 1030
                                 Connection Name: Wireless Network Connection
                                 Status:          Media disconnected
                           [03]: Bluetooth Device (Personal Area Network)
                                 Connection Name: Bluetooth Network Connection
                                 Status:          Media disconnected
                           [04]: Microsoft Virtual WiFi Miniport Adapter
                                 Connection Name: Wireless Network Connection 2
                                 Status:          Media disconnected
                           [05]: Microsoft Virtual WiFi Miniport Adapter
                                 Connection Name: Wireless Network Connection 4
                                 Status:          Media disconnected
                           [06]: Cisco Systems VPN Adapter
                                 Connection Name: Local Area Connection 3
                                 Status:          Hardware not present

C:\>

↧

Dell Backup and Recovery Inspiron 15r 5537

June 16, 2014, 7:38 pm

≫ Next: New Inspiron 15R (5537) has cracked touch screen.

≪ Previous: HOTSPOT not working Dell Vostro 3450

I am having an issue with my Dell Backup and Recovery -- I asked the chat specialist to send me the factory disc -- instead he sends me the OS Disc -- In which i was not happy about...

Can someone tell me how I can get my recovery partition back or the Factory Disc?

↧

New Inspiron 15R (5537) has cracked touch screen.

June 16, 2014, 7:49 pm

≫ Next: Problems with loging into Windows 8.1 using PIN and not password

≪ Previous: Dell Backup and Recovery Inspiron 15r 5537

My wife's new Inspiron 15R (5537), shipped 5/13/2014, has a full face cracked touch screen.

Can I purchase a replacement touch screen from Dell? If so, how to go about this?

This is my wife's work computer. Is it possible this could be covered by Dell since it's brand new with such an early failure? I've bought at least 8 Dell computers over the years. I'm hoping that being a repeat customer might have Dell consider a possible hardware warranty in this case.

Thanks,

Kevin

↧

Problems with loging into Windows 8.1 using PIN and not password

June 17, 2014, 1:31 pm

≫ Next: screen capture

≪ Previous: New Inspiron 15R (5537) has cracked touch screen.

I purchased a Dell Venue 11 Pro with WIndows 8.1. I would like to log in using a 4-digit PIN instead of having to type out my password, but it does not seem to work. The only text entry field is asking for a password, and I have tried entering my PIN there with message saying wrong password. Is there supposed to be a separate text box?

↧

screen capture

June 17, 2014, 6:37 am

≫ Next: Plz help! Inspiron N5010 no or limited wireless access

≪ Previous: Problems with loging into Windows 8.1 using PIN and not password

Hi,

I am using Dell XPS 12, is there other way to screen capture especially on tab mode.

thanks

↧

Plz help! Inspiron N5010 no or limited wireless access

June 17, 2014, 1:53 pm

≫ Next: Clicking noise & trouble booting

≪ Previous: screen capture

First of all let me start off by saying I am clueless as far as computers and hardware/software, drivers etc. , so if anyone has any suggestions, please be gentle and explain in very simple terms :) My problem is, my computer will not work wirelessly. When I connect the Ethernet cable, I am able to go online but that is it. The icon in the bottom right sometimes has the yellow exclamation point and says Limited Access, other times it will show that I am connected until I try to access the internet. I have Comcast for my internet provider and after a very long call with tech support, came to the conclusion that the problem is with my computer. I then called Dell and due to no warranty got no assistance. Also, in case it is relevant, I checked my network drivers (not sure how I even found them to check) and it says they are working fine. I purchased this laptop with Windows 7 but have upgraded it to Windows 8.1. I was going to do a factory reset but am afraid I will go back to Windows 7 if I do that so if someone, anyone can help me get online wirelessly I will be truly grateful! Thanx in advance Janell

↧

Clicking noise & trouble booting

June 17, 2014, 11:08 am

≫ Next: Inspiron 1520 memory upgrade causes crashes

≪ Previous: Plz help! Inspiron N5010 no or limited wireless access

I have a Inspiron 15R N5110. When I boot up there is a clicking noise and the attached file shows the error message. I have run the diagnostic test at boot-up and it does say it can't detect a hard drive but I can still get the laptop to boot up after 2 or 3 attempts so it can't have failed entirely. I have dismantled the laptop to see if the hard drive was loose in its casing but it wasn't.

I'm not sure what else to check for or should I just prepare for hard drive failure?

↧

Inspiron 1520 memory upgrade causes crashes

April 14, 2012, 9:23 am

≫ Next: Can't install Windows 7 64bit after upgrading RAM to 4+4gb Dell Inspirion n7010

≪ Previous: Clicking noise & trouble booting

I upgraded my OS from Windows Vista 32-bit to Windows 7 64-bit by doing a reformat. My computer was running smoothly after this upgrade.

Afterward, I upgraded my ram from 2GB (2x1GB) 2Rx8 PC2-5300S-555-12 (factory) to 4GB (2x2GB) DELL DDR2-800 SODIMM Laptop Memory PC2-6400 Ram.

My computer recognizes the 4GB of memory and runs quicker, but it has been crashing once every couple of days. I have a memory dump file that I can't attach to the post. I attached the system data file.

I'd appreciate any help or guidance concerning this issue.

↧

Can't install Windows 7 64bit after upgrading RAM to 4+4gb Dell Inspirion n7010

June 17, 2014, 2:26 pm

≫ Next: Space

≪ Previous: Inspiron 1520 memory upgrade causes crashes

Hello,

Today I have upgraded my Dell Inspirion N7010 from 3Gb Ram to 8Gb, 4+4Gb to have a dual mode RAM running and to have a 64 bit system installed.

However when I insert Windows 7 installation CD after "Windows is loading files", on "Starting Windows" laptop restarts without any error message.

I have tried 2 different installation CD's, tried to wipe C: drive, tried to install both 32 and 64 bit system, tried to restore default setting in BIOS, tried to change SATA settings but still the same

also I've tried to remove one 4Gb RAM but still no go... but in this case I have blue screen with error message PFN_LIST_CORRUPT...

I have spent half of the day trying to resolve the puzzle but without success..

any suggestions?

↧

Space

June 17, 2014, 2:41 pm

≫ Next: Dell Inspiron 17R SE RAM and Hard Drive Upgrade

≪ Previous: Can't install Windows 7 64bit after upgrading RAM to 4+4gb Dell Inspirion n7010

I purchased an alienware laptop a few years ago to do my architecture work and right from the start I have been having a battle with the amount of space on my C drive (50 GB) compared to the amount on my D drive (1TB). My computer runs off my C Drive and I constantly have to work around the amount of disk space I have. everything I save goes onto my D drive except programs which refuse to be loaded onto it. Why is this...? I really want to try and fix this problem.

↧

Dell Inspiron 17R SE RAM and Hard Drive Upgrade

June 17, 2014, 3:09 pm

≫ Next: Bluetooth driver fails to install on Inspiron 15

≪ Previous: Space

Hi, I have Dell Inspiron 17R SE (7720). The current configration of my laptop is (1TB, 5400 RPM, HDD), 32GB mSATA, 8GB RAM and i7 Processor. I am planning to do the following: 1/ Upgrading the RAM from 8GB to 16 GB. >>> Crucial Memory RAM. 2/ Adding SSD (since this 17R SE has two slots for Hard Drive, Can I install two SSD ? I am thinking about installing 1TB SSD+1TB SSD or 500GB SSD + 500GB SSD ). What is your advice about this Upgrade ? Regards

↧

Bluetooth driver fails to install on Inspiron 15

June 17, 2014, 3:21 pm

≫ Next: Dell Inspiron 11 - Installing a SSD

≪ Previous: Dell Inspiron 17R SE RAM and Hard Drive Upgrade

Bluetooth does not work on this computer. Never has. My "Action Center" in tray said "Bluetooth not working". I click that. Screen says "Your Bluetooth driver has stopped functioning. There is a new driver that will fix this. Click here to install". I started the install. I elected "download and run" the file. InstallShield starts installation and says "Installing driver, please wait a moment". I waited 30 minutes. The progress bar never moved! I finally ended the task using Task Manager. Bluetooth still does not work. When I turn it on in Win 8.1 Settings, it starts searching for my cell phone (which is in discoverable mode) but the two never find each other. Help please.

↧

Dell Inspiron 11 - Installing a SSD

June 17, 2014, 3:35 pm

≫ Next: Inspiron 1545 laptop

≪ Previous: Bluetooth driver fails to install on Inspiron 15

I am trying to replace my HDD with a Crucial 120 GB SSD. Would I be able to do a fresh installation using the product key from the OEM or do I need to clone the HDD? If I am able to do a fresh installation, how would I go about doing that?

The laptop is a Dell Inspiron 11 3137.

↧

Inspiron 1545 laptop

June 17, 2014, 3:49 pm

≫ Next: Dell Inspiron 15R 5521 won't boot SOS

≪ Previous: Dell Inspiron 11 - Installing a SSD

Powers up light on fan runs but nothing else screen black after few minutes fan speeds up and dies down. But screen nothing last time l used it made a noise and stopped warm buT not hot, watch YouTube vids on problems and cleaned fan area pulled out some dust still nothing any ideas thanks gordon

↧

Dell Inspiron 15R 5521 won't boot SOS

June 17, 2014, 4:14 pm

≫ Next: need smbus driver inspiron 15r 5537

≪ Previous: Inspiron 1545 laptop

When I turn on my laptop the dell logo appears and when I push f2, f8, or f12 a bar appears at the bottom of the screen that fills up blue. On the bottom right corner of the screen are f2 setup and f12 boot options. From this screen nothing happens. I've tried pushing f2 or f12 repeatedly after pushing the power button and nothing works. I've also tried removing the battery and holding down the power button with no results. I cannot get any further than this screen no matter what I try. Please help!

↧

need smbus driver inspiron 15r 5537

June 12, 2014, 7:07 am

≫ Next: XPS12 Won't reboot after shutdown

≪ Previous: Dell Inspiron 15R 5521 won't boot SOS

computer is 6 months old

i need a smbus driver for inspiron 15r 5537

i got repeated bsod with windows 7

support advice me to restore to factory

i didn't want to reinstall all my software etc for windows 7 so i installed windows 8.1

support will not help without $$$$ even though the computer is 6 months old

im 73 on social security and obbama care

Device PCI\VEN_8086&DEV_9C22&SUBSYS_05E91028&REV_04\3&11583659&0&FB was configured
PCI\VEN_8086&DEV_9C22&SUBSYS_05E91028&REV_04\3&11583659&0&FB

i googled etc etc etc no help

help please

↧

XPS12 Won't reboot after shutdown

June 17, 2014, 4:59 pm

≫ Next: Inspiron 15 Problem, HELP!

≪ Previous: need smbus driver inspiron 15r 5537

I was working on my computer earlier today and it shutdown without warning and when I tried to reboot it multiple times and it just won't power up. I tried it with and without the power cord to make sure that was not the problem. The battery was not down as it had about an hour's worth of charge when it shutdown. Please advice if I need to have it serviced or how to fix the problem on my own.

↧

Inspiron 15 Problem, HELP!

June 15, 2014, 12:12 pm

≫ Next: Windows 7 Pro on Inspiron 11 3000

≪ Previous: XPS12 Won't reboot after shutdown

My Inspiron 15, beeps 4 times, in 2 intervals and then 3 times once, and then it just turns off. My screen usually just stays black, but sometimes the Dell starting up logo can be seen. Also the it sounds like it starting to start up, but then just stops. It was in the rain for less than a second, but other than that I don't see any reasonable explanations for it to be broken. Help?

↧

Windows 7 Pro on Inspiron 11 3000

December 6, 2013, 1:23 pm

≫ Next: Booting Dell Inspiron 15

≪ Previous: Inspiron 15 Problem, HELP!

I just bought a pair of Inspiron 11 3000's and am almost finished "down" grading the o/s from Windows 8 to 7 Pro. I have all of the drivers loaded and working except for a Universal Serial Bus (USB) Controller (listed under Other devices). Can anyone help me find the Windows 7 driver for this? The Unknown Devices program shows it as Dell and Intel Corporation.

Thanks,

Jon

↧

Latest Images