A while ago my xps m1530 stopped working. It would still boot, but my screen wasn't working (and the external screen test also failed). So I did some research and it was the infamous Nvidia bug. So I read several cases of people who had their motherboard replaced by dell for a modest price (34 euro, I live in the Netherlands). So after reading the case file that all m1530 laptops between a certain time period had extended warranty (and mine was also bought in this time period) I called Dell support in the Netherlands.
I was connected with different departments and finally they connected me with someone who had an answer. But it wasnt an answer I expected, he told me that my 8600M Nvidia card was not marked in the computer as a version that was under the extended warranty rule. At first he told me that the extended warranty wasnt valid because it was already 5 years since I bought the laptop (it wasnt, it was 4 years). So is it correct that not all xps m1530 are valid for the extended warranty? I'm disappointed because other customers had their dell fixed for 34 euros, even a week before I called.
So I did not read anything about any "good" version m8600 during that period. Also according to this link, http://en.community.dell.com/dell-blogs/direct2dell/b/direct2dell/archive/2010/09/30/nvidia-gpu-update-nvidia-class-action-lawsuit-and-limited-warranty-enhancement.aspx?PageIndex=9#comments
There is an extended warranty, I was satisfied about my dell and was planning to buy a new xps15. But it feels that the person who "helped" me wasnt really helping me. It feels like he was making excuses not to help me. I also asked him what version m8600 do I have? He said: "I don't know, the computer just says you have the wrong version".
You can check for yourself, my service tag is: <Admin Note:service tag removed per privacy policy~RK>
I hope somebody can clear some of the doubts I have....
