Good morning,
Some liquid dropped inside my laptop.
I took it to few laptop repair shops, they couldn't fixed and said that I have to replace the motherboard.
What should I do? Can I get Dell to replace it even if my warranty is expired?
Thanks
Cristian
I have purchased latitud e6220 and it is not detecting SIM card which have inbuilt modem,any body may suggest how to configure it.
<Admin Note:email address removed per privacy policy~RK>
Hey everyone,
I have recently been experiencing difficulties with my Dell Inspiron 15R 5520 integrated webcams. I am currently using W8. The webcam is working irregularly, sometimes working and sometimes not. On the camera app it says "There is a problem with the camera".
It was working recently, then I restarted (I think) and it doesnt work anymore. This has happened a few times now, so I am wondering if anyone can help me fix it permanently. In order to fix it I entered device manager and uninstalled the webcam and restarted. However, this only works SOMETIMES, which makes it confusing.
Thanks for your help!
Hi, this is my first post on these forums so please excuse me if I make a mistake :)
The other day, my computer seemed to stop charging, and I couldn't turn it on after it died. Now I have (with a screwdriver) pushed out the Power input Jack as I found it was to far in. The computer now accepts the power adapter to keep the battery on 0%, and not charge it.
The Error received is something like 'The AC Power adapter cannot be determined'
I've had the computer for a year and a half, and thus the warranty has ended. I really don't want to spend much money because honestly I have none. I don't know much about computer hardware, so if you can please try to use non-technical terms :)
Thanks in Advance,
Cormac
Hello All
I took the plunge and updated to windows 8.1 on my XPS 12 last night, the first problem was the right click options missing from the desktop.
this was remedied by updating the drivers for the cypress touchpad. then I discovered no matter what I did the centrino wireless N 6235 card would not enable. so I removed this from the device manager and re-detected in windows this is currently stable however the Dell Support site recommends updating it, so I have downloaded the driver but when I try to install it I am told this cannot be installed on my system?
more annoying than anything is the auto-rotate function on my flip screen isnt working any more....
Any ideas?
I am attempting to install Windows 7 Pro 64-bit on a Dell Inspiron 7537 laptop and I am having no luck. I need to get this done quickly so I really need help. Each time I attempt the install I get this error:
"The computer restarted unexpectedly or encounterd an unexpected error. Windows installation cannot proceed. To install windows click "OK" to restart the computer and then restart the installation."
Am I missing a driver or something to make this work? Need help. Thanks.
Im having issues , my external seagate expansion wont load, devise manage saying im missing driver, any ideas pls?
thanks
Well I guess it is my turn for this issue. I have seen an overabundance of posts about this issue, and that it typically leads back to a motherboard failure. I only use this laptop occasionally, so this issue did not surface for me until now.
I have done all of the recommended tests to remove the battery and power and discharge static. Unfortunately, I still have the same issue. When I turn the power on, there is a black screen and it beeps 7 times. I contacted Dell hopeful that they would want to resolve my issue and stand behind their product. I was very disappointed with the outcome. They said that they would provide me a discounted service of $179, but they would not fix it for free because it was out of warranty. Additionally, she told me that a motherboard and processor are routine failure items on any computer after 2-3 years because of heat. I told her that this is not the case, as my Sony Vaio and HP EliteBook are older and still work just fine. At my large company I work for, they don't even cycle laptops out until the 4 year mark (which is well beyond her quoted lifespan).
I am not normally looking for handouts, but no one expects to buy a computer that only lasts a couple of years. On an issue that is so widely documented they should be willing to fix this free of charge. What is additionally infuriating is that they have fixed other out-of-warranty M5030 computers with the same issue according to posts on this forum, but they will not fix mine. Why the preferential treatment for some and not others?
After speaking with the customer service tech on Monday who also spoke to her supervisor, I decided to fill out a formal Better Business Bureau complaint. I documented web-links of the issue, and was very thorough in my description of the problem. I received a phone call and an email from a member of Dell's executive support team. She was very nice, but told me they will not fix an out of warranty computer for free, even if it is a manufacturing defect. Additionally, she told me that others had not had this issue fixed for free when out of warranty. I tried to reason with her that no one buys a laptop expecting it to only last 2-3 years, and it is deplorable that Dell will not stand behind this product. She refused to budge however, and I was not able to get anywhere on the phone call. I replied to her email today with further evidence of stories where Dell has fixed this even when out of warranty, and I will see what her response is. I told her that if she can not make the decision to fix this, then she needed to pass the email on to a supervisor who can make the decision.
Is there any other number or person I can speak with who can actually take care of this? Dell should have done the right thing and recalled this when they found out there was an issue, and I shouldn't have to fight so hard to get a defective computer fixed.
I am using new dell inspiron 15R 5537 with windows 8.1. i having issues continous hangiung and freezing issues even i have reboot my windows but the issue is still remaining. when i checked the task manager the disk memory is 100% while nothing is running other than a sinle folder. I am having a warantey till December...
before i thought that this issue is due to the drivers but I have reboot the window again and run this without drivers but issue does not resolved...
kindly help me to resolve the issue....
Hi,
My cousin has a Dell Inspiron laptop. His battery recently failed as it refused to charge. He contacted Dell Support and they asked for the 20-digit serial number. But his battery ID had only 18 digits!!
Does this mean his battery is fake?
His battery Id is:
KR-KY77-71766-1PK-S0RS-A00 (AFAIK last 3 digits are not part of S/N. So only 18 digits.)
DP/N KY77
The sticker says its made in Japan. The Dell part no. is generally 6 digits. He has only 4!!
Can anybody confirm is this a genuine or fake battery.
Thanks!
My is laptop is turning on but no display.all touch buttons are functioning;but ribbon cables are damaged.Will this effect my laptop display ,can i solve it by replacing it?on asking in service center they
are refering to a problem of nvidia graphic card ,so how i solve it????
and no output from it.
I recently bought a brand new Dell Inspiron 14r 5437 from a Dell Concept Store last Feb 11, 2014.
- Core i5 4200U
-2.6 ghz
- 4 gb DDR 3L
- 750 gb HDD
- Windows 8
- Nvidia GF GT740M 2gb DDR3
This morning I left it plug-in while downloading and set the program to Hibernate when the DL is done.
When I got back home to wake my laptop, the monitor/screen went quite dim and started flickering. The battery is full and still pluged in. It kept flickering until the entire screen/LED went very dark. I had to get really close just to see what I was doing.
I tried removing and replacing the battery, restart and shut down and to unplug-- still the same.
The next thing I did was to plug-in the unit without the battery...it flickered a little then went fine for a few seconds before it started to flicker again.
After replacing/returning the battery and plugging it again, everything went back to normal. Now, I am not sure what the problem could be?
We tried calling the local Dell Call center to request an On-site service but unfortunately they don't operate during weekends.
My 7 day replacement has already expired.
(Please visit the site to view this video)
My laptop has been running slower and slower for some time, and now just freezes when trying to do anything. It will boot up, eventually but is almost unusable. I've tried the following:
Restoring to an earlier time - no effect
Restoring factory image - I don't get this option via the F8 route.
Command prompt to PCRestore, says missing oledlg.dll
Booting from System repair disk, or windows installation disk - it won't do either of these, tho it does see the content of the disks in explorer.
System diagnostics - stopped at \windows\system32\DRIVERS\CLASSPNP.SYS
It hangs when I open a browser so can't download anything, hence I'm typing this on a mobile device!
Help, no idea what to do next!
Hello. I've had my XPS 17 for a little over a year now, and I haven't ever really had issues with it (other than the occasional blue screen, but thats a different story), until recently, when I tried pairing a Wii Remote to the computer via bluetooth. When attempting to add a device, the computer was unable to discover any bluetooth devices. Confused, I tried setting other bluetooth devices to discovery mode, like a wireless headset, and a Droid X cell phone. But the XPS 17 didn't discover any of them. At this point I began to doubt whether or not I actually had bluetooth on my Laptop... So I did some research, installed some software and it turns out i DO have a bluetooth chip installed ["Intel Centrino Wireless Bluetooth 3.0 + High Speed Devices" is what shows up in "System Information for Windows"]. Also, when I open up the Windows Mobility Center, there is a bluetooth category that claims bluetooth is on, and has a "launch" button (Clicking it doesn't do anything except open up the add wireless device menu). I've tried digging around on dell's website for drivers that i could be missing, but after a few different tries, nothing has changed. I would call dell's supports line, but they won't help me since my warranty is out of date (And why would I want to pay for premium support when something that should be working isn't?)
So to make a long story short, I believe I have Bluetooth capabilities, but some problem, either hardware or software, is preventing me from discovering Bluetooth devices. I would like to be able to connect my Bluetooth devices to my laptop.
Here's some information about my system that may be helpful:
Hi Guys,
I wanna try to download persona 5.2 on my dell download.
When I try to register system, I found this error message "service tag not supported".
I bough my dell in Indonesia, but Indonesia is not listed on country listing at the left top corner.
anyone can help me?
Thanks,
Hi,
I bought my laptop almost 1,5 year ago and was working properly ,but 3 days ago ,it started to turn off by itself and sometime does not let me to reboot it until at least 10 min.
I went online i found out several causes that may lead to similar problems, and mine i think is cased by Overheating.
Why: 1st- i run the diagnostic test and it passed it but had error 2000-0221 ,validation 23869.
error 2000-0334 ,validation; 44073
and the fan passed it even. with high speed 3438 RPM isnt enough to cool it i think.
any way when the windows turns on and while it is working i noticed that the FAN is NOT WORKING at all ,why i do not know--- is it softwar/ driver problem or ?????
PLEASE any help will be appreciatable .
THank you.
I recently noticed ghost images on my Dell XPS 12 Duo. If a bright image on dark background stays on the screen for a couple of minutes and then I switch to somewhat dark background I can clearly see the previous image on the screen for some time before it fades away. Once I noticed it I started spotting even more subtle ghost images. I even managed to capture it in a picture with a low-end digital camera - http://imgur.com/a/RIYff (notice the tray icons clearly seen in the Win 8 start screen and even the facebook ad is visible). It is far more clear when you look at the actual screen and not on a picture. I already arranged replacement laptop (as I had other issues with this one) but yesterday I read news about mass defects in Apple's Retina MacBooks ( http://www.ibtimes.com/print/macbook-pro-retina-display-problems-apple-faces-class-action-suit-ghosting-issue-1129939 ) with practically the same issue. Now I wonder if it is possible that all Dell XPS 12 Duo screens have this problem.
So anyone else seeing this on his machine?
