Hi everyone,
A week ago I did some updating on my Inspiron 17R SE 7720 including Bios update to the A11 version. Unfortunately after this update I realized that the nVidia Geforce GT 650M graphics card was gone from my system.
I read other posts and people that have come across this issue suggested that re-installing the bios would fix the problem, however in my case it did not.
Also I have installed the newly released BIOS A12 and A13 versions but non of these have fixed this issue.
Also re-installing windows does not either fix this as suggested by others in other posts.
I have also run the computer diagnostics from the bios and the card does not show up there either, is like if the nVidia Geforce GT 650M graphics card was not installed on the system.
Lastly I have run a version of Ubuntu on my Inspiron 17R SE 7720 and run a system check and neither the card is detected, just the Intel HD Graphics 4000 is detected on windows or linux.
Please someone from dell help us fix this issue, as it is definitely a BIOS PROBLEM.
If you are one of the unlucky ones like me that saw disappeared the nVidia Geforce GT 650M graphics card from your system, please share your experience with me.
Thanks for your responses.
--------------------------edited on 22/10/2013 by me (luiavag)------------------------------
After 7 exact months of supplition since I started this discussion Dell has finally done it.
Bios A16 addresses and fixed this isue.
Link to Official Inspiron 7720 System BIOS A16:
http://www.dell.com/support/drivers/uk/en/ukbsdt1/DriverDetails/Product/inspiron-17r-se-7720?driverId=FJY72&osCode=W864&fileId=3290558924&languageCode=en&categoryId=BI
Finally, we can get back to gaming!
LOL