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General Hardware discussion (Laptop)

older | 1 | .... | 1319 | 1320 | (Page 1321) | 1322 | 1323 | .... | 1406 | newer

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    I am trying to use a 3rd party external GPU enclosure that attaches via thunderbolt, and when attached, I got the message pop-up that external GPU support was not enabled by the vendor, and as such the device will likely not work? Has Dell locked the Latitude 7480 down to no external GPU support?

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  • 09/22/17--10:37: Compatible with iTunes?
  • Does anyone know if a 64 bit Inspiron N7010 is compatible with iTunes version 12.7?

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  • 09/22/17--10:55: Discoloration
  • I currently have the Dell Inspiron 13 7000 series (inspiron 7347) and I have had it for about 4 years. For the first 3 years it never left the house, I was scared to damage it. The edges have started discoloring to brown and the corners have silver paint chipping off and I have been very gentle with this laptop. Is there something I can do about this?

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  • 09/22/17--10:57: Discoloration
  • I currently have the Dell Inspiron 13 7000 series (inspiron 7347) and I have had it for about 4 years. For the first 3 years it never left the house, I was scared to damage it. About a year after I got the laptop the edges had started discoloring to brown and the corners have silver paint chipping off and I have been very gentle with this laptop. Is there something I can do about this?

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  • 09/22/17--15:46: an error
  • I have faced with the following error after running dell diagnostics

    system_error required service, service_get_l2_chace_size, not found.

    What is wrong with my computer?

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    During the last week I've been having a strange problem with my XPS 15. At first, it occurred every 5 or 6 boots, but know it happens every time I turn it on.

    What happens is that when I boot it, the white light indicator in the start button stays on for around 10 seconds and then turns off, followed by a rare light pattern error which displays 3 times amber, 5 times white, 3 times amber, 3 times white. At least, after it does this, I push the button again and it boots perfectly fine.

    Although it's true that this problem isn't fatal, luckily for now, I'm worried that it could get worse. I´ve already had a problem with a failed RAM that's already been replaced by Dell. However, this time the light pattern error code isn't showed in the diagnostics section in XPS 15 service manual (page 114). There's no 3 amber, 5 white error, but there's a 3 amber, 3 white one that says "Recovery image not found".

    Thanking you in advance, I would appreciate any help you could provide me.

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    The machine came with 16GB in primary slots on bottom side.

    Successfully upgraded them to 32GB.

    Trouble with the top (secondary) slots underneath the keyboard.

    First try (with memory installed) the machine was essentially "Dead" -- only the battery light alternated amber/white for a few seconds and the machine would power off.

    Second try.  I used same brand as in bottom side.

    The BIOS showed 64GB in all four slots.

    HOWEVER, the machine would not boot up Windows 10 Pro.

    After removing the memory and  putting back the battery, I noticed the keyboard electrical connectors to keyboard that are under the battery had worked loose. 

    Don't know if they were already loose when I was trying the full 64GB installed.

    Could this be the reason that the BIOS could see the memory, but the OS would not start?

    Just asking before I go to the effort to try another time to use 64GB.  Having to deal with the keyboard each time is a real hassle.

    OR, could there be another reason for the memory under the keyboard not functioning properly?


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  • 09/22/17--18:58: GUI-xx14
  • My computer wanted to upgrade COMMAND UPDATE ..... it got to to virtually nearly the end and came up with the above error message (or similar). I found online that the COMMAND UPDATE 2.3.0 should be unistalled and replaced with version 2.3.1. I did both things but I ended up with the same error message right at the end.

    Another area where I need assistance is that somehow I have turned off TMP or (TPM) resulting in not being able to sign on using the fingerprint scanner. Please also help in this matter as well.

    I also purchased a Thunderbolt Dock TB16 which seems to have  a service Tag of 8WBF9G2 on the underside of the dock. This Service Tag doesn't seem to be recognised which may cause warranty issues. This item was purchased after  the purchase of the Dell XPS 15 9560.

    I have recently bought a Samsung S8 Plus Phone (after 15 years with iphone) - My laptop doesn't seem to recognise the phoned, regardless of where it is plugged into.

    I also have a Dell U2711 Monitor, but thats is well out of warranty LOL.

    I guess that lot will be enough to sort out at the moment.

    I look forward to hearing from you

    Roy Jackson

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  • 09/22/17--13:19: dell laptop inspiron 5551
  • hi there, I'm having trouble with my laptop - when I turn it on it's only shades of white and gray lines.  Dell told me it is the led screen that need to be replaced for alot of money.  Can I buy a screen and replace it myself?  I found an inexpensive one.

    Dell Inspiron 15.6" 15 5551 5555 LED Glossy HD LCD Screen LTN156AT39 W01 "A"

    • $40.49
      10% off
    • + $8.99 Shipping
    Condition: Used
    Sold by:
    99.8% Positive feedback
    Estimated Sep. 28 
    From: Las Vegas, Nevada
    Returns: 30 days

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    i have dell inspiron 14R N4010

    2 day before working fine 

    yesterday start my laptop to screen show black screen

    me installer new os win7 - 64b install successfully 

    install all divers but last video driver  R268991  install to laptop Aegean stop and black screen show

    i check all testing but no found any problem 

    this driver to install in laptop every time stop 

    Please Help me

    i3 cor

    6 GB Ram (2+4)

    1 TB Hardtack 


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    My wifi isn’t connecting ... in troubleshoot I got a message popped up showing wireless capability is turned off if u want to turn it on press f2 ,I tried that so many times but still it isn’t working ....

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    I have had my Dell Inspiron 17 5758 Laptop since around Feb 10, 2015 so almost 2 years now.  The lap top was working fine up until mid day yesterday now it is stuck in the "preparing sutomatic repair" loop and ends with either a black screen, saying my laptop didnt start correctly or that it couldnt repair my laptop and when i try to run a diagnostic on it it says that my hard drive is not installed. Also now the hard drove is simply not running. Is this because the hard drive as failed? Its in transit a lot and occasionnaly hits a bumps on the seat of my car when driving.

    Also if i have to buy a new hard drive how would i install windows 10 on my laptop again? Will i have to pay for it again?

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    Just need to know from where can i get backlit keyboard for dell latitude 3480. 

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  • 09/23/17--03:54: OS installation
  • How to reboot DELL XPS 13 laptops to install windows 10 operating system?

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    Guys,could you help me to decide?!?!

    I m going to buy a Dell Inspiron 7570, i would like to have your opinion about it as i couldnt find any review on the on line.

    Here there are the information..

    8th Generation Intel(R)Core(TM) i7-8550U Processor (8MB Cache, up to 4.0 GHz)

    15.6-inch FHD (1920 x 1080) IPS Truelife LED-Backlit Narrow Border Display

    NV GeForce 940MX 4GB GDDR5

    512GB PCIe NVMe M.2 Solid State Drive

    8GB, DDR4, 2400MHz

    42WHr, 3-Cell Battery (Integrated)

    What do you think about the battery? For a normal browsing and Office programm use how much could it last?

    Thank you in advance!

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    Hello, some Dell Driver update files give me three options: Repair, Change, and Uninstall.  There is no option to update them.  How can I update these drivers?  Do I uninstall them and then reinstall them using the updated file?  Some only give me the option to Repair them.  Thank you.

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  • 09/23/17--05:42: boot vostro 5468 from m2 ssd
  • Hi,

    i am looking to upgrade a dell vostro 5468 with a m2 ssd drive. the normal 1tb hdd will remain in place.

    can i boot from the ssd on this laptop so the OS will be on m2 ssd and keep the hdd for data only?

    an m2 sata ssd will probably be detected bu i want to make sure i can boot the os from there and use the hdd as data drive.

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  • 09/23/17--03:36: Screen side break off
  • Hi

    Im using inspiration 15 series.Now its screen side is braking off regularly.Is there any solution for that.Also can i change this portion as seems its a part of screen

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    Due to my XPS 15 running extremely slow I was advised to run Scanning and Repair during boot up. The problem now is that the scanning and repair drive has reach 59% after an hour and is not moving any further forward.

    Can anyone advise what I do next?

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    Hello everybody, 

    My Dell XPS L501x Bluetooth stopped working after I've updated the Windows 10 and now my bluetooth is no longer available and I can't use my Dell bluetooth mouse. 
    I've contacted Dell and they told me my laptop is not compatible with Windows 10 and I have to go back to the original Windows 7 .... Went on Broadcom web site and tried to get the drivers for the bluetooth but as soon as I try to install it shows that its not compatable with my operation system ... 

    Please help if you have any suggestions or a way to go around it ? 


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