I have a dell inspiron 3542 with nvidia geforce gt 820m preinstalled. I want to know whether the laptop also has Intel HD graphics. If yes which model is it. Will these graphics cards play GTA V easily with 4GB ram. Please help me.

My laptop seems to have issues with dynamic content and scrolling.  On websites like MSN.com or facebook scrolling halts when content is loading.  So any page that has infinite scrolling causes the scrolling to become really laggy or halt completely.

This affects all browsers and even some apps that load content while scrolling.

I've tested this with both the touchpad and a bluetooth mouse and both show the same symptoms.

Hi,

I have a very weird problem. When my laptop stays in BIOS, Setup tools, or Windows-booting-mode, it usually shuts down after several (~17) seconds. But as soon as it boots to Windows login screen - everything is fine. The problem is that I cannot perform such things as longer Windows updates, for example. I did not try, but I suppose I would not be able to reinstall OS because of this as well...

It also bugs me, because I cannot understand the underlying issue. It seems like it is a thermal shutdown, because after a couple of seconds in BIOS all the fans go 100%, and when the Windows start, they slow down. But when I try to put a load on CPU and GPU from Windows, the PC does NOT shut down. I have replaced the thermal paste and cleaned the fan, just in case, but it did not help at all.

The CPU temperature under full load is ~70 degrees Celsius and very slowly increasing. The GPU temperature under full load very fast goes to max, which is ~108 degrees Celsius and stays there.

I am running Windows 10, Intel i3 processor, ATI graphics chip.

Any ideas will be appreciated.

EDIT: it seems to be temperature related for sure. When I have turned on the PC after being off for entire night it took about 3 minutes for it to shut down in BIOS. Then I have turned it on again, and it took ~25 seconds to shut down the second time. I can't find any temperature related settings in BIOS and can't upgrade the BIOS either, because it will probably shut down during the upgrade.

By the way, normal GPU temperature under 0% load is ~60-70 degrees Celsius. 

Hi,

I've tried to install new linux OS ony my Latitude E7470 and now I want to revert back to normal factory default by booting into my Windows 10 CD. However, it keeps giving me No Boot Device Found after I use "Recover My PC".

How do I reset everything? There is error of lost recovery partition if I want to reset my computer.

Thanks in advence!

I had the same problem as many others in the bios the adapter was not recognized, I tried most of the solutions people had posted nothing worked. Then when trying the unplug battery and hold power button for 20 seconds I noticed that 2 of the pins that the battery plugs into were touching I pulled them apart made sure the battery plugged in easily and hey presto all was well. I hope this helps someone else.

Richard

Hi guys

I bought my new 9560 a week ago, very satisfied with it, but a couple days ago I realized that right fan has a very wierd noise, like it's touching something when it works.

Compared noise from both sides, left fan is very quite (let's say normal) but right fan sometimes make a very wierd noise.

Does anybody else has the same thing ? I guess it is not normal ?

(TL;DR) If you are experiencing issues matching one of the descriptions below, please send me a Private Message!

I bought a new Dell Precision 7510 in October 2016, and it didn't take long for me to notice that the TrackStick will occasionally stop responding. This is most noticeable when clicking-and-dragging, for example, when selecting text or moving a window. In general, the TrackStick is not completely unresponsive when this happens - sometimes it just stutters a bit, sometimes it freezes completely but letting go of the mouse for a second or pushing the TrackStick really hard will make it respond again. Regardless, the problem is incredibly annoying and disruptive to my work. There are also occasional problems with the TouchPad - sometimes clicking a TouchPad button while I have a finger on the TouchPad would cause the pointer to jump to the bottom right corner of the screen and become unresponsive for 1-2 seconds.

I contacted Dell Support, and they sent me a new Palm Rest and Keyboard. The new Keyboard didn't seem to have any impact on the behavior, but the new Palm Rest did. With the new Palm Rest, the TrackStick freezes happen much less frequently (although they do still happen occasionally), but the TouchPad will freeze periodically (at about the same frequency as the TrackStick freezes on the original Palm Rest, but without the pointer jumping to the bottom right corner of the screen as with the TouchPad issue on the original Palm Rest), and occasionally the TrackStick will move the pointer (I used some very low-level debugging tools to determine that it was the TrackStick causing these movements) as if it were being touched when my hands are nowhere near the TrackStick (like when I am holding a phone with one hand and typing on the number pad with the other hand).

As it turns out, I also had several other unrelated issues with the laptop, so Dell eventually just sent me a whole new laptop. The new laptop solved all of my other unrelated issues, but the new laptop still had the same TrackStick/TouchPad issues as the original laptop with the original Palm Rest, although on the new laptop the mouse issues happen even more frequently. However, swapping either of the two Palm Rests from the original laptop into the new laptop made the new laptop behave the same as the original laptop with the same Palm Rest.

After months of troubleshooting, I’ve learned a number of things (that apply to both laptops and all three Palm Rests):
* The mouse issues occur in both Windows and Linux, and the triggers and symptoms (for any given Palm Rest) are identical in each OS (although the triggers and symptoms vary slightly between different Palm Rests). Using debugging tools in Linux, I am able to confirm that the Alps device actually stops sending hardware interrupts when the pointer stops responding. External mice are unaffected – when the TrackStick or TouchPad is frozen, an external mouse continues to work fine.
* The mouse issues occur much more frequently when there is high-frame-rate video activity on the Intel video card. For example, scrolling a web page with lots of animated advertisements on it will often cause the mouse to become briefly unresponsive. Opening a command prompt and running a command that prints lots of output, or running an OpenGL benchmark on the Intel video card will typically cause the mouse to become almost completely unresponsive as long as the command or benchmark is running. However, simply playing a video typically will not cause the mouse to become unresponsive (I presume because videos have a fixed frame rate that is not high enough to trigger the issue).
* High-frame-rate video activity on the nVidia card does not trigger the issue. Disabling “Switchable Graphics” in the BIOS (which disables the Intel video card and forces the nVidia card to be used instead) effectively fixes the problem. However, unfortunately, using the nVidia card also dramatically reduces the battery life and makes the laptop generate much more heat.
* The mouse issues do not seem to be affected by CPU/Disk/Network/other activity. Only video activity seems to correlate with the problems. For example, opening a remote desktop to another machine and running a command in a command prompt on the remote desktop that prints lots of output is sometimes enough to trigger the mouse issue on the laptop.
* The mouse issues occur much more frequently when the laptop is running on A/C power than when it is running on battery. The issues do still occur when running on battery, but much less frequently. Plugging in an A/C adapter with neutral and ground connected but with the hot wire disconnected behaves the same as running the laptop on battery. (Indicating that this is not simply a ground noise problem when using the A/C adapter.) Plugging the A/C adapter into a UPS or an isolation transformer or a stand-alone generator does not change the behavior relative to plugging the A/C adapter directly into commercial power. (Indicating that this is also not a problem with noise on the hot wire.)
* Removing all Alps drivers and forcing the TrackStick/TouchPad to run in PS/2 compatibility mode seems to make the mouse issues occur much less frequently. However, this also disables all of the multi-touch and scrolling capabilities of the TouchPad/TrackStick.
* I’ve tried many different versions of both firmware and drivers in both Windows and Linux, and the issue is the same with all of them (as long as the Alps device is not switched to PS/2 compatibility mode). Other than the “Switchable Graphics” setting, no other BIOS settings seem to have any impact on the issue. In particular, the C-States and SpeedStep settings DO NOT change the behavior.
* My two laptops both have Xeon chips. It has been suggested that this issue might be specific to 7510 laptops with Xeon chips (and it may not occur on non-Xeon laptops). However, I have no way to test this myself.

A couple months ago, my Dell Support case was escalated to the Dell “Resolution Expert Center” (or “REC”), and they got some Dell engineers involved. However, since then, things have pretty much stalled. I sent the REC my original laptop with its original palm rest, and gave them several test cases to try to reproduce the issue. They were able to reproduce the issue by running “for /l %a in (1,1,1000000) do echo %a” in a command prompt. However, their engineers responded to that with some nonsense about a 'for' loop being unsupported “syntax that has been built for third party purposes” (what does that even mean?) that is “possibly allocating the wrong amount of memory when running this command causing the system to become intermittently unresponsive.” (I can demonstrate that it is not allocating the wrong amount of memory, and I can also demonstrate that this command doesn’t cause issues on many other Dell laptops, but they refuse to discuss this particular command with me any further.) They also claim they were unable to reproduce the issue by running any of my other test cases. So, I recently had them send me back the original laptop (thinking maybe they found some magic firmware update, driver update, setting, or something else I’ve missed that makes the issue go away for everything but the “for” loop), only to discover that they hadn’t even installed one of the OpenGL benchmarks I asked them to test on it. At this point, they are telling me there is nothing more they can do for me, in part because they have “no other cases in the REC like this as we track potential systemic issues.” However, I have found a number of similar complaints about the TrackStick and/or TouchPad on Dell Precision 7510 laptops around the web, so I’m confident this issue isn’t isolated to my two laptops. I’m hoping to get the REC/engineers to take one more stab at reproducing the issue with one of my laptops. However, I think it would also help to gather reports from other users experiencing the same issue.

If you happen to have a Dell laptop with symptoms matching my description above, please send me a Private Message (Go to http://en.community.dell.com/user/conversations , click “New”, and type “TopQuark_net” in “Recipients”) so we can make sure your issue gets reported to the REC. If you have problems sending me a Private Message, please post a response to this thread.

Keywords: TouchPad TrackPad TrackStick PointStick

My Dell laptop has been acting weird since yesterday. I was working on it fine when It randomly went black, it's like when the screen "sleeps" to save battery after I hadn't moved it in a long time, except I didn't have a low battery and I was still actively working on it. I turned on the screen again and after about 10 seconds it went black again, I repeated this several times with the same result. I also tried holding the power button to turn the computer off and restarting it, but the laptop screen still went black after a short time. This is really frustrating, I have a lot of work I need to finish on it. I need to fix it quick.

I'm not sure if this is related, but before this happened I was working fine on the laptop on a word document, but the word documents kept not responding, or if I tried to close one word document then it would not respond and the other word documents could not respond either forcing me to close them. This happened a lot. It also has happened when I was reading pdf files on adobe reader before. 

I've also been ignoring dell updates ever since I got this laptop last summer so I don't know if that has anything to do with it.

Hey everyone, I recently purchased an ADATA Ultimate SU800 256GB SSD and installed it in my Inspiron 7537. However, when I leave the computer on for extended periods of time the computer will crash and bluescreen, reboot, and the BIOS says there is no boot disk to be found. The strange thing is, the computer will boot back up with no issues after the power is turned completely off. 

At first, I thought this might be an issue with the drive itself, but I've tried multiple disk utilities (including CrystalDisk and the native disk utility in Windows) and they've all reported that the SSD is functioning. 

I've installed all the latest drivers from the dell support page, I've flashed the latest BIOS version, I've installed the most current version of windows 10 and verified the installation files. I can't seem to think of any reason for this to be happening other than the laptop is either broken or incompatible, both of which seem highly unlikely considering it was working fine before I instlalled the drive, and it is a newer machine and shouldn't be incompatible with a SATA drive. 

Another thing to note is, connecting the old HDD through USB via an external casing causes the issue to happen much faster, and sometimes will yield the windows recovery menu (suggesting it was trying to boot from the HDD)

Any ideas would be greatly appreciated! I've tried everything but I'm stumped. 

Hi guys,

This is my first post here, so I'm not sure whether anyone else has reported on this issue.

Whenever I'm browsing the internet (whether it be on chrome, firefox, opera or microsoft edge), the screen freezes randomly. The sound (if there is sound) either also distorts, or sometimes actually plays back normally. All other applications (paintshop pro, illustrator, spotify) work without hiccups.

I've tried plugging in my laptop and switching power management options (dell/high performance etc.)

I love this laptop but this issue is bugging me out.

My specs are as follows:

512GB SSD, i7-7700HQ, 16GB RAM, 1080p screen, 90Wh battery

As well as that, Windows keeps telling me that my product needs to be reactivated.. This is weird since my laptop is just under one month old.

Thanks in advance!

Have an SSD from a Dell Latitude E6410 in which i am trying to recover the files.  I put the drive in an external case and hooked into my other working laptop.  When i plug in the drive it asks if I want to format it.  And when going to Disk Management it looks like the drive is now in RAW format.  Any good ways to try and recover the data?  Should i select yes when it asks me to format?

Can u help me how to upgrade a ram in Dell Inspiron 3542 with 4GB of ram to 8GB ram? My service tag no. Is <Service tag removed>

Need help with an old computer

Hello, I recently received a Dell latitude D830 from a deceased relative. Although, there is a bios password. For obvious reasons I can't get the password anymore. If someone could help me or show me a back door that would be great. The system says this

"This computer system, #6H2H3F1-595B, is protected by a password authentication system. You cannot access the data on this computer without the correct password."

It is bios revision A 15

Thank you for your time

I'd bought Dell Inspiron 15-7560, and to my surprise at first start only I'd got notification on Battery saying "The Battery is reaching the end of its usable life".

In task pane its showing 78% Charged, plugged in not charging. And is working only on AC adapter though it's showing 78% charged.

Had tried all the possibilities of updating BIOS, running ePSA diagnostic, checked adapter, connections cables didn't remove   back case to check battery since applied for replacement.

Kindly help me if its any tech glitch instead of hardware and can be sort out within return or replacement period.

Thank You

I'd like to get a Blu-Ray burner for my E6530 but All I've been able to find with the custom OEM faceplate and the ejector addon are DVD burners.

If there was a Blu-Ray drive option, what are the Dell part numbers? If there wasn't, what model of Panasonic BD-RE drive might the pieces from the Panasonic UJ8C2 fit?  It just wouldn't look right to fit a drive in with the standard, flat face.

Hello all,

I am a new user, hope I am posting in the correct section. Not so long ago I seen a dell remote controller for a laptop. I was intending to buy one for presentation purpose, much better resolution than running back to the laptop whenever you need to change the slide hehe.. 

So, is it possible to buy a IR usb dongle for a Dell E6530 (i5 version) for the remote? I know that such dongles exist however I do not know if it will work or not. Maybe someone has some previous experience?! :) If possible could someone point me in the correct direction to buy the correct dongle if possible?

Thank you,
wojciech112007

I just installed 32GB of the 2666MHz ram found from the official Dell Upgrade site and when I booted to bios it showed that my ram was 2400MHz. Is this normal and it just shows 2400 but performs as 2666 or is there something wrong

Hii,

I bought Ballistix Sport 8GB Kit (2 x 4GB) DDR3-1866 SODIMM, to upgrade from 4GB.

when replaced to the new memory the windows show only 4gb (3.8 gb usable).

my system details:

intel(R) Cure i3 CPU M370 @2.40GHz

64-bit OS x64

my BIOS version A13 and it's also show that system memory  4096 MB, memory speed 1066 MHz.

please help me what I can do to make it work.

tanks.

Today, I got an error in Windows 7. It showed a blue screen with the error message 'IRQL NOT LESS OR EQUAL' then the computer restarted. After the computer restarted, the same error happened again shortly after.

After the error happened a few times, I then did a System Restore to 15/03/2017. At first, that seemed to fix the problem, but then it happened again about 2 hours later.

From what I've read online, the problem is caused by a power issue or driver error. I don't know how to find out the cause of what the problem is though.

Any advice about this would be appreciated, thanks.

Is anyone else having issues with their M3800s. We've got about 10 of them and I think since the latest Windows 10 update, around 6 of this model have had issues - random BSOD's. The error messages are usually "Memory management", but a couple times (in unrelated issues, I believe) I got a "Driver Power State Failure".

Here's what I've done to fix the issue and it seems to have worked out for the most part.

1) Remove back plate. Reseat Memory. Unplug CMOS battery for ~10 minutes

2) Re assemble, turn on machine. Check support.dell.com for latest drivers. Install all

3) restart

4) go into bios and disable the intel turboboost and the speed step

5) uninstall Intel Management Components and/or Intel Dynamic Platform and Thermal Framework.

The reason for the last step was that after completing the first 6 steps, I would get an application error on the following module esif_assist_64.exe in event viewer. Like hundreds of times a second. So after all this, on 1-2 machines I am still getting blue screen issues. I'm not sure what to try next aside from sfc scannow and dism online image-repair.

Anyone else having issues with this model?