I am trying to find a part number for the motherboard for an Inspiron 17R special edition 7720 with 3D Nvidia GeForce 650M graphics, and I am being given the runaround by Dell. Would anybody happen to know what it is?
motherboard PN inspiron 17R 7720 3D
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Dell 17r 5737 can't sleep or shut down
Hello,
I have serious problems with my laptop. Sometimes when i close the lid it goes to sleep. But most of the times it doesn't. The fan and the hard drives are still working or sometimes i hear the hard drives spinning even louder.
I've checked my advanced power settings and i can't understand what's wrong.
I should mention that i've replaced my cd-rom with a 2nd hdd caddy. The fact that it doesn't always recognize the 2nd hard drive could be connected with the other problems?
Please help!!!!
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New XPS 15 9560 keeps getting BSODs
3 Days ago my brand new dell XPS 15 9560 arrived. Everything started great, it worked smoothly (as expected) and I'm very happy with my purchase. The only thing that's bothering me is the fact that chrome keeps freezing the OS (which is really annoying).
Yesterday I started getting random BSOD's, the most error codes were POWER_STATE_FAILURE. After receiving this several times I started updating the driver (the one listed on the dell site) during these downloads I frequently received a DRIVER_IRQ_NOT_LESS_OR_EQUAL error or a DRIVER_DXGKRNL_FATAL_ERROR. But this still did not help, i kept frequently getting BSOD's.
Today I did a factory recovery, the only thing I installed was chrome and during the update of the NVIDEA drivers (which was the first thing I did after installing chrome) I got yet another BSOD DRIVER_DXGKRNL_FATAL_ERROR. I'm not really sure what I am doing wrong, am i not allowed to update the drivers eventhough on the right bottom of my screen I get a warning of nvidea to update my drivers? Should I contact customers service and return this laptop?
I'm sure that all the drivers that I installed are the correct ones.
As I was writing this, my pc had another POWER_STATE_FAILURE BSOD, and I kept getting it while restarting my pc. This again occured while I was trying to reinstall the nvidea drivers. Each time after I logged in to my windows account my mouse pointer dissapeared and after a while I'd get the same BSOD... I found out when starting pc without plugging in the power my mouse pointer actually appeared.
Thanks in advance for the help.
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This is trash.
I need to install Linux. I have tried too many times. I have burned ISO to usb disk, and went through the legacy fedora media writer. I started Oracle Virtualbox. I CANNOT BELIEVE. YOU WOULD SHIP A COMPUTER WITH THIS MUCH BLOATWARE FOR 2000$. I cannot stand Windows 10. This is my first and Last experience with Windows 10. I am terribly UNHAPPY after 2 weeks I cannot stand this. Is there a BIOS FIX? Is there something I can do to get rid of this GARBAGE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
PS. I AM SO F"N ANGRY.
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Vostro 3700 fan / power issue
Hi. Hope somebody can shed some light on an interesting problem on my laptop.
Spec
I7, 17.3", 8Gb ram, 120 SSD, out of warranty of course.
History
I dis-assemble this workstation once a year to clean the air ducts on the fan. They tend to get clogged up and there is no effective way apart from dis-assembly to clean them. I take a lot of car and with 30 years in the IT industry I think I am expert enough not to cause any damage and to know what I am doing.
The issue
On the last clean the workstation worked perfectly before being taken appart, apart from getting very hot of course. I took the necessary precautions, cleaned it up and put it back together again. But now something interesting happened. When I switch the power on it starts and boots into os etc, but the fan does not come on. Eventually it switches off because of high temperature. Before anyone asks, I did check the fan power cable. I repeated the assembly process about 10 times in the last two days to see if I missed something.
I tested the fan on a different power supply and it works fine. I checked the voltages on the board with the fan plugged in and it seems the fan positive voltage does not exceed 3.1v. I tested all the input voltages from the power supply to the motherboard and they all test fine. There is no visible damage anywhere and all plugs are connected.
Now comes the really weird part. There is a strip connected under the keyboard to the left top. approx. 12 mm wide. It connects the indicator lights, volume buttons and power switch to the motherboard. If I disconnect that cable and the it switches on automatically the fan comes on and the workstation runs fine. If I use that strip to power on the laptop and then disconnect it as soon as the operating system starts, the system runs fine. The moment I re-connect that strip the fan stops working.
I have never seen something likes this before and there is not bios settings to mess around with the fan. Any tips would be appreciated. See below photo of the strip.
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Scrolling Doesn't Work?
So I bought a new Inspiron 15 5578 2-in-1 laptop and noticed I can only scroll using 2-fingers.
I want to be able to scroll with one finger but there are no settings to do this.
I want to be able to linearly scroll (up and down) without having to use 2 fingers.
When I attach a USB mouse, the scroll works but I want to be able to do that without a mouse.
I have also toggled the scroll lock using the on-screen keyboard but still nothing.
Operating System: Windows 10
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Inspiron 15R 5537 - LAN Ethernet Driver doesn't work
Hello Colleagues!
As you can see, I have an Inspiron 15R 5537, which I used to use to run Windows 8.1. Recently I've updated for Windows 10 HOME 64bits. Everything is running fine, except the cable ethernet driver. I've tried Realtek 8105/8106E LAN driver (recommended in Dell support website for my computer), without success. Then, reading some foruns, tried a couple of different drivers, no success at all.
The computer doesn't recognize the cable connection when put it inside. Seems like the driver is dead... The thing is it was running fine in Windows 8.1.
Do you have any recommendations for fixing this issue?
Thank you in advance!
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Driver Needed for Clean Installing Windows 10?
Laptop: XPS 13, 9360. I am upgrading the stock SSD, (San Disk 128 GB), with a Samsung 960 Pro 512 GB. Want to do a clean install of Windows 10 off a USB drive. The install process begins but I am quickly prompted to install the missing driver: "No signed device drivers were found. Make sure the installation media contains the correct drivers. . ."
If I'm not mistaken that driver is the Intel Rapid Storage Driver, no? If so, I have it installed on the thumb drive but it isn't showing up during the install process. What am I doing wrong?
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Authentication password
Hi i have a dell inspiron5567 but it has been blocked and now is asking for an authentication password but i have never put this and also never got one and i have just bought this laptop. Please can i have help about this as my shop said that there is no warranty for this code. So how it is possible that they do not have warranty for this issue
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Lost XPS Laptop (1 month old)
Hi, I've left my laptop on a train last night and not been able to trace it. I have spoken to the train station but it's not been handed in. I have the service tag, invoice, receipt etc. I have reported it lost/stolen on the DELL website. I'm not sure what to do! Is there a way of tracing the laptop to find its location? Is the laptop covered in the Warranty? Thanks Mike
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DellSystemDetectLauncher fails to install
I'm trying to install the Dell System detect application to run some tests on my Alienware 17 laptop. However when I download and run the "DellSystemDetectLauncher.exe" file, an error occurs:
An error occurred trying to download 'downloads.dell.com/.../DellSystemDetect.application'.
See the setup log file located at 'C:\Users\<user>\AppData\Local\Temp\VSD687F.tmp\install.log' for more information.
This file contains the following:
The following properties have been set:
Property: [AdminUser] = true {boolean}
Property: [InstallMode] = HomeSite {string}
Property: [NTProductType] = 1 {int}
Property: [ProcessorArchitecture] = AMD64 {string}
Property: [VersionNT] = 10.0.0 {version}
Running checks for package 'Windows Installer 4.5', phase BuildList
Looking up path for special folder 'WindowsFolder'
Running check with folder 'C:\Windows\System32' and file 'msi.dll'
Attempting to find file 'C:\Windows\System32\msi.dll'
File version is '5.0.15061.0'
Setting value '5.0.15061.0 {version}' for property 'VersionMsiDll'
The following properties have been set for package 'Windows Installer 4.5':
Property: [VersionMsiDll] = 5.0.15061.0 {version}
Running checks for command 'WindowsInstaller4_5\WindowsXP-KB942288-v3-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsXP-KB942288-v3-x86.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsXP-KB958655-v2-x86-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': true
Result of checks for command 'WindowsInstaller4_5\WindowsXP-KB958655-v2-x86-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x86.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB958655-v2-x86-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB958655-v2-x86-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x64.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x64.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003.WindowsXP-KB958655-v2-x64-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003.WindowsXP-KB958655-v2-x64-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22308': true
Result of checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x64.MSU'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22308': true
Result of checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x64.MSU' is 'Bypass'
'Windows Installer 4.5' RunCheck result: No Install Needed
Launching Application.
URLDownloadToCacheFile failed with HRESULT '-2146697208'
Error: An error occurred trying to download 'downloads.dell.com/.../DellSystemDetect.application'.
Can you please tell me what I need to do to fix this? I'm having trouble with my built-in microphone and I want to determine if it's a hardware issue or a software driver issue.
Thanks,
Mark
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Dell DataSafe pop up
I've had my Dell laptop for a few years now and don't recall this ever popping up before. I have a pop up in the lower right hand corner from Dell DataSafe tht asks me to create a system recovery media. I don't know if it's something I'm supposed to do or if it's malware or something disguised as something from Dell. I don't recall ever seeing it before nor did I ever sign up and pay for it. Is this something normal that needs to be done? Like I said I've had this laptop for 3 or 4 years and never recall it popping up before. There is no "X" to close it, I have to choose now or later to get it off my screen. 
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USB issue
Have a new Dell Laptop 5759. USB Ports on right side do not work. Ran diagnostics and says "USB ports failed." I don't see instructions on how to resolve this issue. Any help is appreciated.
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Dell XPS13 with USB C to HDMI Adapter
I bought the dell adapter to go with my XPS13. However when connected to HDMI nothing happens.
Can you advise me is there a driver required to make this work? XPS 13, win 10 pro and 
Thanks
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Dell inspiron labtop
When i go to turn on my labtop it beeps 7 times then it hesitates to turn on but eventually after i keep trying to turn it on it will power up and run completely fine and thats with out it directly hooked up to the charger, then i was able to hook up the charger to it and turn it on it still beeped but now even if i try to keep it hooked up to the charger and turn it on it wont even try to turn on anymore, but when i try to turn it on i can hear it like it wants to power on but it wont,
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Disable touchscreen mode
Hi,
How can I disable touch screen mode or toggle between touchscreen and desktop mode in Isnpiron 13 5000 series 2 in 1?
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Dell TB16 with Dell XPS 13 9350
Hi,
i have some issues with my Dell XPS 13 (9350) and Dell TB16. I connected a 4K Monitor on the MiniDP Port and another 1080P Monitor on the HDMI Connector. I get constant dropout of my 4K Monitor, like every 1-2h min. the screen goes black and after a few moment the video comes back. Updating everything to latest BIOS, TB Firmware, Video Drivers does not working. I tried to disable TB security in BIOS but this doesnt help either.
I tested my TB16 with another device, this time it is my company Lenovo P50. Everything works great with this device, no video dropouts, i tested this several ours.
So what is wrong with the Dell XPS13 and Thunderbolt?
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Battery for Inspiron 3537
Hi,
I have a dell Inspiron 3537 laptop, I need replace the battery.
The battery type I have is xcmrd and all stores are saying that they have only battery mr90y,
They claim that this is comptiable with my laptop.
Can you please confirm that this is correct and I can use the mr90y?
Thanks a lot,
Yossi.
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PROCESSOR OVERCLOCKING
Hello i have the Dell Inspiron 3542 with non touch display and running Windows 10 home.
I want to know whether the intel Core I5 4210U is capable of overclocking upto 2.7ghz or not. I have a 4GB DDR4 ram with nvidia gt 820m pre installed. Can I know the answer fast?
I have also read the original configurations of this notebook. It says it has 3M cache upto 2.7ghz.
My service tag number is - FR9S712.
PLEASE HELP ME FAST.
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Processor overclocking
Is it possible to overclock Intel Core I5 4210U clocked at 1.7Ghz to 2.7ghz?
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