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My laptop beeps 8 times and won't start.

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Hi! My laptop (dell 7447) beeps 8 times on start up and shows nothing on the screen.Pressimg function key 12 (F12) showed nothing too.I tried that many times thought.But when i pressed "D" with the power button while starting the laptop some series of color came on the screen But then again the screen went blank and the beeping re-started.Help please.


ST Microelectronics Motion Sensor Drivers?

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I have a Dell Inspiron 7537 laptop. Had Win 8.1, and has been upgraded to Win 10. The hard drive went bad, so replaced it and installed Win 10. My issue is, and I have found others here having the same issue, is finding the correct driver for what I have read is the Hard drive motion sensor. In device Manager I have the unknown device with the exclamation point in yellow showing. This driver is not on my laptops driver page. This is the value of the device in details under device manager...

ACPI\VEN_SMO&DEV_8810

ACPI\SMO8810

*SMO8810

These are the drivers I have tried via recommended posts...

7348_Application_653RF_WN32_4.13.61_A00

Chipset_Driver_XWJWG_WN_4.10.0036_A05

DRVR_WIN_R309372

FFS_ST_W78_A00_Setup-KT7XG_ZPE

ST-MICRO_FFS-LNG3DM_A06_V6681_setup_ZPE

Either the drivers don't fix the issue, or it won't install saying it is not compatible with the device, or fat out gives me a failed message.

Sure would appreciate any help I can get with this issue.

Thanks in advance!

Sleep stops working after BIOS update 1.2.18 for XPS 15 9550

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Another new BIOS release for this buggy laptop.

The good news: after several months, the 'brightness flickering' issue introduced in an earlier BIOS update now finally seems fixed.

The bad news: a new bug seemingly snuck into this new release. Since the BIOS update, when closing the lid, my laptop crashes. Reopening the laptop restarts the laptop entirely.

After further investigation I noticed it not only happens when closing the lid. Merely selecting 'sleep' from the shut down menu will trigger the same behavior.

Possibly related to one of the fixes in this BIOS release since it states "Fix Lid close can't switch display issue." With Dell's utter lack of regression testing (or mere testing?) I wouldn't be surprised this fix created new previously unreported problems.

Latitude 7350 battery life

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Hi, 

I bought a Latitude 7350 about one month ago, and its battery life is been 5h average. Is that normal? On Dell's website says that we can get up to 10.5 hours of battery life when you connect to the optional 2-cell battery in the keyboard base.

Why was my post deleted?

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I posted about an issue ive had. It was removed and deleted. Can someone please explain why?

Am i not allowed to air my issues and grievances?

This is a forum for support but yet im not getting any support. 

Dell Inspiron 7537 no longer charging- motherboard failure

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I will try again with posting this. I dont see anything against terms or rules in my post. I would like some advice and opinions on this issue and if my grievance is reasonable?

I purchased this laptop in early December 2014. I would like to add that this laptop cost me close to £1000 when purchased. Purchase was direct from Dell.

2 days ago, the laptop developed a fault where it would not longer accept any charge from the charger.

No notifications or messages on the laptop informing me of any faults with battery or charger.

I use this laptop for work and i am self employed- this is a very important tool for me and my business will come to a halt without it.

I contacted customer support and through diagnosis they inform me that the motherboard needs replacing. The charger when plugged in, has the green light come on but when plugged into the laptop the green light on the charger flickers and turns off. I am told the motherboard is sending a current back and causing the fault, preventing the laptop from charging.

Dell are asking me for £600-700 which is nearly the cost of the laptop new. An engineer will come out and replace the board.

This is completely and wholly unacceptable. The laptop is just over 2 years this month- It is a £1000 machine and was a high spec, premium multimedia laptop from the 7000 series which is supposed to built and made to a high level.

This is not an entry level budget laptop. I would expect a battery or charger to fail after this period but a major component such as a motherboard to fail is completely unacceptable.

I am in the UK and the Consumer Rights Act dictates that the item is fit for purpose- this includes life expectancy, and finish taking into account the price paid and the type and age of the laptop. For example, a cheap second-hand Netbook might be expected to have a shorter life expectancy than a brand new £1500 Apple MacBook.

A £1000 premium laptop should last a minimum of 3 years without major components failing. This is general consensus for high end tech/equipment. It is not reasonable to fail at 2 years and the most important/expensive part on the laptop at that. .

I am now without a working laptop which i rely on for work. I cannot get through to any customer service team or escalation team in the UK or abroad (where all calls are going) who can deal with this and i am furious about receiving this sort of service from a large company like Dell.

My rights are not being respected. Dell is defaulting on the Consumer rights act and i will have no choice to take this matter further legally unless i get some for of assistance and a reasonable resolution. In the UK we have some good protection in regards to this (legally) but i dont wish to pursue this path and would rather Dell provide some reasonable assistance and acknowledge the issue. 

Very simply, this part should not have failed in the short time frame it has failed in. There is clearly an underlying manufacturing or assembly issue.

factory reset / wipe clean for disposal

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I would like to restore factory setting or wipe the laptop completely clean before getting rid of it.

I have a Dell Inspiron 9300 with Windows XP.

I have tried F* as it is starting to get to the Advanced Boot Options.  But then there is no "Repair Your Computer" as suggested by other online info.  Lots of choices, but not that one.

I have tried Ctrl-F11, many,, many times and in several different ways and it does nothing.

Anyone  know how to do this?

Can't resize HDD partition in Dell inspiron 15R 7520

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Hello,


I am facing a serious trouble in my Dell Inspiron 15R 7520 Core i7 with 1 TB HDD and 32GB mSATA SSD.


The problem is when I wanted to increase one of my partitions (D) on account of (E) partition by Hiren's boot CD using (acronis disk director). 

I found after increasing process and safety boot that the space of (D) partition is still as it was , also the space of (E) partition. But when I restart my labtop and boot from Hiren's boot CD then navigate to (acronis disk director) it tells me that (D) partition is already increased and (E) partition is already decreased.


How come?

Thanks


Partition Error Trying to Reinstall Windows 10 on New Hard Drive

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After a year owning my laptop, less than 10 hours of use in all that time, went to update to latest version, laptop dies, Dell says I need a new hard drive. I purchase it, Dell then says you need to install Windows 10 again. Purchased a USB drive and download operating system.

 All goes fine during recovery until I get this error: Words "Partition Table" with red X, followed by “We are unable to repair your computer. We will now back up your data and then reinstall your Operating System."

That leads to another error saying my data wasn’t back up, even when I click “skip” this option as the hard drive is new, there is no data. It then says to remove USB key and “we will install a fresh copy of your Operating System,” which never happens.

 This pattern is repeated over and over. It also appears the laptop is not picking up my USB drive because when I click to back up the data it says no USB is attached. I tried another USB and it then said there was data to back up. Maybe it recognized this USB drive because it was empty, don't know.

Long story short, I could really use some help finding out what the trouble is. Paying Dell another $200 for three days of service is just not working for me. At this point fixing this laptop will cost almost as much as the laptop itself.

Thank you. :)

 

Inspiron 15R 5520 Boot up Delay

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Hello,

I was having one problem with my Inspiron 15R 5520 but now i have two problem occuring simultaneously and there is no solution for any of them yet.

1- The first problem:

http://en.community.dell.com/support-forums/laptop/f/3518/t/20000064

2- The second problem:

When i power-up my laptop, there is a delay of 10 second ( and a black screen ) between the power-up lights turn on and the DELL BIOS Logo. After that, Windows boots normally. But, when i restart my laptop all the problems disappear and when i turn it off and turn it back on after some time, the two problems occur again and that's a strange thing for me.

I tried the following solutions but none of them worked for me :

1- Reflashing BIOS with the latest BIOS file from DELL Driver's page.

2- Reinstalling latest Chipset drivers.

3- Resetting BIOS.

4- Doing a clean install of Windows 7 64-bit and installing all drivers in the correct order.

Please help me to resolve these two problems and thanks in advance.

Upgrade Inspiron 1520

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What is the fastest CPU I can install in my Inspiron 1520. Will I need to upgrade the bios to accommodate it? It is currently running Intel(R) Pentium(R) Dual  CPU  T2370  @ 1.73GHz.

new dell inspiron 15 5558

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new dell  15 5558 arrived 3 days ago, only chargers to 85% trtied different charger, still charge to 80%

Inspiron 15 7000 Blue Screen when using 3d applications

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Hi,

I just bought a refurbished inspiron 15 7000 and I am having trouble with 3D based apps. I bought the laptop for use with Solidworks but I keep getting BSOD after using Solidworks for just a few minutes. The system has been fine when running office programs etc so I installed 3DMark to run some benchmarks and stress the system. After a few minutes of tests I get a BSOD. I'm guessing there may be an issue with the graphics or memory. I have added more memory to double it to 16gb but this has had no positive effect. 

Any help with this would be very much appreciated.

Thanks

XPS 15 stuck in an installation loop

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Hey everyone I really think I messed up here. 

So I got that Dell black screen bug where the screen goes black after startup supposedly because of Nvdia/Intel graphics cards.

Tried a couple of solutions and nothing worked so I booted into the troubleshoot screen and figured a fresh install would do the job and this time I wouldn't update BIOS (that's what led to all of this).

Anyways, the black screen froze the installation process and now everytime I restart the laptop it attempts to resume with the "Press OK to restart the laptop and resume Windows installation". Essentially stuck in a bootloop with no idea what the *** to do, I literally opened this laptop today.

Anyone have any kind of solution here?

Latitude 6520 and SATA III

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Hello All,

I am trying trying to upgrade my HD to SSD, and I got the following SSD, SATA III

When I try to install Windows on the laptop, it does not recognise the SSD.

Is the above SSD compatible with Dell Latitude 6520? If yes, what do I need to do for ir to recognise the SSD.

Thanks in Advance.

Regards,

Sumit


Normal for AC adapter brick to be very hot?

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The AC adapter brick for my Inspiron 7559, which I just bought two months ago, gets very hot during charging to touch (to the point where it would not be comfortable to hold in my hand).  Is this normal or expected behavior?  Could this be a symptom of a problem or even a fire hazard?  Or is this normal for these laptops?

SSD in non Dell machine

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I have a dell laptop with a dead screen.  I decided to not replace it and reuse the SSD in my home (non Dell) computer.  Im finding this computer and another non dell laptop do not detect the SSD taken from my dell laptop, not even in the BIOS.


However I put it in my dell laptop (using a monitor) and it works fine.  Are the SSD drive used in Dell hard coded to only work with Dell machines maybe?

Usb ports giving power but not detecting devices at all.

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I have dell inspiron 5520 and previously windows 7 was installed on it and now I have clean installed windows 10, after installation i noticed that usb ports are no longer detecting devices. In the device manager i can see exclamation mark on USB xHCI compliant host controller with error code 10. It must be some driver problem. I tried every solution on the internet related to this problem but all in vain. Please help its really frustrating and disappointing.

I have tried following solutions so far:

  • uninstall driver and restart
  • installed windows updates
  • downloaded drivers from vendor's site
  • updated bios

A friend of mine has same laptop with windows 10 and his ports are working.

Following new hard drive install problem

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Hello,

I had a new hard drive installed on my laptop. Since I have recovery discs and a complete back up on an external hard drive, I opted not to pay the additional $100.00 to reinstall everything. I fired up the laptop with great anticipation. Popped in the first recovery disc, everything working great so far. When complete, I ejected disc #1 & inserted disc #2 as instructed. Icon kept spinning & message never changed from "instert disc 2". I waited about 10 minutes, no change. Can't feel or hear the disc running. Pressed eject, nothing, pressed eject a few more times, nothing. Powered it off & on. Now my screen is back to square one and disc 2 remains in the drive, unable to eject. It is NOT the tray style where I could use a clip to eject. Please help. Thank you.

alps set mouse monitor error?

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i tired to update my touchpad to the dell mulip touchpad driver but when i reboot i am getting this error alps set mouse monitor error how can i fix this 

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