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System Configuration not showing drive change

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i replaced the orginal HDD in my dell 5559 laptop with an SSD.

when i use the dell system configuration tool on the dell support site it shoes the original configuration as shipped but the current configuration still shows the HDD. why doesn't it show the new SSD that was installed?


Need help with drivers [Dell 3552 + Win 8.1]

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After installing ALL drivers availble for my OS i still see this unknown device:


And this device is not working:

Additionally Fn key does not work so i can't change brightness / volume etc. using keyboard :(

Oh, and touchpad driver could not be installed.

Where can i find missing drivers? I tried with drivers for Win 10 but they don't work i 8.1 :(

Dell Inspiron 5558

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For some reason, I can't find any option about turning off my laptop touchpad. Do I have to download some extra program, or drivers or something? I would really like to know.. 

ID on Laptop GKV3Q32

Inspiron 7566 missing hdd bracket

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Hello. Jist bought inspiron 7566 highest spec with 16gb RAM and 500gb ssd m.2.

I want to add 2.5 ssd hard drive but i can't do it. The sata cable and the bracket is missing.

Can't find anything on ebay or dell parts.

Please help me to find a solution.

What can I upgrade my Dell Precision M6600 graphics card to?

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Hi, I have a Dell Precision M6600 with an Nvidia Quadro 3000M 2Gb vram. I want to upgrade this to a better graphics card with 4+Gb (mainly for gaming). Can you help me find a list of graphics cards that are compatible with my Dell?

XPS 13 and dock station compatibility

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Hi,

Do the dock stations Dell WD15 and thunderbolt 3 are compatible with my XPS13 (9333) ? And do they charge the laptop?

Thank you

E5550 Wake on Lan not working

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Hey

We have a series of Latitudes E5550 laptops. They are connected to a wired network for management purposes in a dell managment cart . They are used by student who logon wireless to the network with cisco anyconnect.

After class the students put the laptops back in the cart and connect the laptops to power and network. At this time, the cover is closed. When we try to wake up the laptops on lan, that doesn't work. The cart and network work fine. That has been tested thoroughly.

The problems exists on Windows 10 and Windows 7. Drivers are up-to-date and Wake-on-Lan is enabled in BIOS. We checked all settings with other types like E5540 and used those settings and eventually even the same drivers.

We tried Installing different versions of the wifi-driver intel dual band 7265 with no succes. 

Even! installing the laptops from scratch (only windows 7 pro, with networkdrivers) leads to no succes. 

Any ideas?

Dell Precision M4600 - No audio + No Display Port connection

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Hi guys and girls,

I have a fresh installation of Windows 7 Pro 64 bit, and can't for the life of me

get audio or  the Dell U2410 Display port running.  The Fn button seems to work for all but the extend monitor function.


Any ideas which driver I haven't been able to find as yet?

Many thanks,

Stinkypuccini


Using Dell Lattiude E6400 ?

Alienware 13 R3 DDR4 3000mhz support? (memory RAM)

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Hello,

Does anyone know if the latest version would support 3000mhz DDR4? The manual specifies 'up to' 2667mhz but my instinct is it will work and Skylake at high frequencies is supposed to be very responsive to 3Ghz+ RAM speeds showing significant drops at 2.4ghz which the laptop ships with.

Thanks,

Lynton

air plane mode button inspiron 3542

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Hey guys,

I am using dell inspiron 3542. I am facing a problem. I can access airplane mode button its not working (but other functions are working like print screen). I visited FAQs i tried reinstalling network drivers but its not working help me guyzz.?

Jumping Cursor - Dell Inspiron 13 5000 Series

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I just bought a Dell Inspiron 13 5000 Series (Reg Model: P68G001), and the cursor is always jumping to one corner of the screen or another (most frequently to the lower left corner, activating the start button with the cursor in the Cortana box) -AND- also simultaneously minimizes the browser window in the process. I've read some other jumping cursor threads, and tried the Control Panel / Mouse / Pointer Options / & unchecked/applied/ok'd the Enhance Pointer Position, and it's still suffering from jumping cursor. Help? 

I've read elsewhere about updating bios and restarting and updating firmware and restarting, etc, but not those were posts about other Dell machines. How/where do I go to make sure that the latest are on this machine?

PS. I had to send my first purchase of the Dell back to Costco, due to faulty/unusable touchpad... and now this one is having issues as well (though at least I can operate the touchpad to some degree)... seems to be a significant problem on Dell machines, based on jumping cursor posts... c'mon Dell - fix this issue.... giving your brand a bad image. 

XPS 15 9550, Thunderbolt NVM firmware issue with Thunderbolt 3 to 2 adapter

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Because I didn't liked USB 3.0 ethernet chipsets and USB-based ethernet cannot bear some network-intensive tasks, I wanted to use PCIe-based Thunderbolt ethernet controller on my XPS 15 9550. As there is no Thunderbolt 3 "PCIe" ethernet adapter (except docks), I chose to buy Apple Thunderbolt 3 to 2 adapter and Thunderbolt 2-based ethernet adapter.


I plugged it into the XPS 15 9550 (tested with BIOS 1.1.19, 1.2.14, 1.2.16 and latest Thunderbolt firmware with NVM version 16), and the PCIe device did not pop up. Instead, only USB billboard device is appearing saying that "Alternate Mode configuration not attempted". Both Windows 10 and Ubuntu 16.10 failed to detect the device. I moved this configuration to MSI GS63 laptop, and it detected ethernet controller successfully (that laptop utilizing NVM firmware version 18).

It seems that other vendors are affected with lower NVM firmware version involving setup with Thunderbolt adapter: see the case of Lenovo too. Do you have planned Thunderbolt NVM firmware update for XPS 15 9550? Looks like XPS 13 9360 is using newer Thunderbolt NVM firmware version, though.

Can I move my existing SSD into my new XPS 9550?

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All,

Thanks in advance for your assistnace. I am replacing my older HP laptop with a new Dell XPS 9550.  I want to move an SSD I bought last year from the HP to my new Dell when it arrives.  Can you tell me if it is possible?  

My SSD from the HP is: Samsung 850 EVO 1TB 2.5-Inch SATA III Internal SSD (MZ-75E1T0B/AM)

My Dell is coming with: 4R80W MOD,SSDR,512G,NVME,SMSNG,PM951


I am not wanting to replace the SSD in the Dell, but add mine to it.  I plan to run the OS off of the SSD in the Dell now, and use my 1TB for scratch disk and other storage.

Is this possible?  I am not sure if they are both SATA, which I gather if they are, I can't, but if the Dell is not a sata, probably can.  

Let me know if this is not clear.  Thanks!

XPS 13 9343 Keyboard Fault

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The following keys have become intermittently unresponsive on my keyboard: b, n, / , left arrow, down arrow, right arrow, and space. After a while and a few sleep cycles, those keys become fully dead. After a couple of reboots they are alive again... for a short time...  It's rendered the laptop completely useless for typing on!

This started to happen a few weeks ago, and I'm convinced it's some kind of hardware problem, since I've tried different BIOSes, different OSes, and the problem persists...  Even hitting F12 at boot to get the boot menu, I can't navigate down the menu, only up..!!  The problem only affects the internal keyboard, and not any external ones.

My machine is only 18 months old, but out of warranty..!!  What are my options..??


XPS15 "shadow" on my new lcd monitor

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Hi.

My new XPS 15 (FHD) has dark shadows at the bottom right and left side of the screen. It is visible only on white/ light background (unnoticable on dark background). It is really bothering me, especially since I do a lot of reading and work with Word.

Do you suggest to exchange it? Or is there some sort of software configuration reset that I can try to fix this?  

Thank you!

Dell XPS 9360 - Won't Shutdown Properly

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My two weeks Dell XPS 9360 is having shutdown problem after windows 10 anniversary upgrade (ver 1607, OS build 14393.447).  Spec is the highest in the Kaby Lake release.

I've just updated all the latest driver (installed Dec 1st 2016) from Dell website.

Now when i shutdown, the white light on the power button won't disappear like it used to, a.k.a. won't do a full shutdown.  i have to do the uncheck fast boot options from power setting, but my startup takes  twice longer (can take up to 25-30 sec), whilst previously only 15 sec max.

I prefer to have a fast startup and no shutdown problem like it used to.  Unfortunately no roll back options for most of the drivers for some reason.

I've search and try every possible options listed in the forum and internet for this:

1. Removing Intel Rapid Storage

2. Downgrading to Intel Management Interface (IME) 9.5.24.1790, ver. 10, etc.

3. Tried every power management configuration for drivers, power setting, etc.

4. Tried every possible BIOS combination on fast startup, USB setting, Intel Virtualization

5. Diagnose hardware, driver, tried windows control panel troubleshooting, all shows normal

Basically i'm down to my last option of doing a clean install, but by doing this i'm loosing many settings which i don't intend to loose.  And there's a chance that the problem persist even with clean install

The closest solution is disabling IME and uncheck the "allow the computer to turn off this device to save power" in the IME's power management.  It helps for a minute making the full shotdown, but when i turn on the laptop for 5 minutes longer then the problem reappear.

is there any other option that i haven't think off?  Or can i do clean install with guarantee that the problems disappear and i get my fastboot and proper shutdown back?

Thanks

What video card can I put in a Dell Precision 380 that will work with Windows 10? It has an Nvidea Quadro FX 3450 card now.

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I need help! So I'm reaching out to you even know this is not the forum--any ideas? Loved to make this ol' 64 bit run again for my kid!

I need to get a video card that will work with Windows 10 on a Dell Precision 380--It's a PCIe card with a power connector on the card. Can't figure that out. Any ideas? It has a FX 3450 card now.

Also I have a Pentium D 3.0 GHz with 8 GB of RAM so it's working--kind'a. I can't update the driver on the video card because this is so old, but it's running Windows 10 without a hiccup except for the video latency--skips like crazy--Didn't have the problem with XP: just after the upgrade. Mind you, this is 64 bit

Alienware 15 R2 HDD specs

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I have checked with some tech forum and Dell website. I see that the 15 R2 is offered with 7200 rpm 1TB HDD and Skylake CPU. Now I look on Dell Outlet, there is one or two 15 R2 system featuring Skylake, with 5400 rpm HDD. So is this true or it was a typo? The Outlet also saying some system using GTX 960 graphic card. This is a desktop version. The outlet website does confuse me a lot. What is actually true?

Touchpad replacing Trackpad in Laptops

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Dell,

Touchpad  replacing  Trackpad  in Laptops

Users of the laptops are feeling difficult to use the touchscreen facility in the recent laptops, because the screen is perpendicular to the hand and fingers. In most of the laptops, the trackpad and the area left and right of it are vacant.  This area can be used as touchpad replacing trackpad,  as shown in the following figures.  This new touchpad is parallel to the hand and so easy to write, scribble, select, swipe and do digital signatures.

Image png 590x332 pixels (7).png

Image png 590x332 pixels (6).png

Image png 602x536 pixels (1).jpg 

The touchpad can be enabled to function as trackpad using special key combination(s).  Many app and program icons can be displayed on this touchpad similar to those in tablets and smartphones.  

Additional modifications can be included in this idea to make this feature very useful in laptops, desktops, All in one computers.

Reference:

 The Touch Bar on MacBook Pro.

This Touch Bar on MacBook Pro is very small, difficult to view and difficult to reach by fingers for digital signatures and other actions as mentioned in the following weblink.

        https://support.apple.com/en-us/HT207055

 - voxmu

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