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Please Identify mobo DS/N CN 0WF816-69861-6CG-0B0A C/O CN

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I have this old board I'd like to know what ram to use etc.  Like to identify it so's I can get the specsheet and know all about it before I realise it is an old piece of junk and throw it away...

Can anyone help?  I got a google hit on the first part of the number but it wasn't the right board at all.

There seems to be no other numbers.  This one is from below a barcode on the edge of the board.

DS/N  CN 0WF816-69861-6CG-0B0A C/O CN

edit:  sorry about that. it's in 'laptop'.  don't know how that happend.  maybe a moderator can move it.  i'll try find the right place and put it there.


XPS 13 9350 Won't Boot, Showing LED Error Codes

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I swapped out the SSD in my XPS 13 and went to turn it back on afterwards. It doesn't show the Dell splash screen and I can't get into the BIOS. Instead it displays an LED error code: 2 flashes amber, 4 flashes white.

I called Dell Support and she had me press F12 and the power button which did make the Dell splash screen appear, but I still could not get into the BIOS. That was the only help she could offer, so if you all can't help me either I will try calling back Monday morning and try to get a higher level technician on the phone.

I've un-plugged and plugged in the battery as well, but that didn't help. The original drive is back in now, and I would like to have some direction on what the LED error code means. 

Dell Inspiron N5010

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Hi,

My N5010 would not start when booted and just displays the windows repair screen for hours. When I tried to run a BIOS test the hard drive gave me a 4000-0146 error, any help with this?

which RAM type for Inspirion 15R 5521 ?

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I have an Inspirion 15R 5521 with Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz and dedicated video AMD Radeon HD 8730M

Inside I have 4GB DDR3 model Hynix HMT351S6EFR8C-PB.

It is clearly stated that this is 1.5 V memory and hwinfo or CPUid says the same

However on DELL official support and Corsair, Kingston...it is written that I shall buy DDR3L (1.25V) for upgrade

I am confused ...what 4GB SO-DIMM is suitable for me?

Inspiron 5758 keeps killing hard drives

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I've had Dell machines all my life and was always happy with them. Last November, I finally replaced my beloved 9-year-old Inspiron with an Inspiron 5758.

Three months later, the hard drive crashed and was replaced under warranty. Six months after that, the replacement failed. I replaced it myself with a Seagate. Now, 3 months later, that one has failed.

The original had Windows 7 factory installed. After the first crash, I used an image to restore. After the second crash, I had to do a fresh install because I didn't think there was any way I'd suffer another crash so soon and had become lax in backing up.

I'm prone to hibernating and have heard W7 doesn't handle that well. In all the crashes, however, I had recently shut down/restarted and was not coming off of a hibernatation. I had a couple browsers, Excel, and the like open. In all the cases, programs had became unresponsive, the machine blue screened, and then wouldn't boot, with "no hard drive found." Using a case, I could connect via USB and retrieve data from the first, not the second (boot record destroyed), and unsure on third (image running now on new drive).

I'm wondering if anyone knows if there's is à known model-specific issue with the mother board or other part, Windows 7 corruption issue, or something else I should be considering.

I'm at the point where I run file backups daily and images monthly, which I know it's a good practice, but I'm more than a little frustrated. The expense, down time, and setup are far too stressful. My prior Dell had the drive replaced twice in 9 years.

Any feedback appreciated.

Why no SATA cable for Precision 3510?

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I've just taken delivery of a Precision 3510 laptop with a M2 SSD. I now want to add my own SATA 2.5" drive but find there is no connecting cable. How is it possible to ship an expensive top-of-the range laptop without such a basic part? Additionally, why is the part not available from Dell??

This kind of thing just creates frustration for loyal Dell customers like me who fight to recommend them over HP. Please can someone tell me how I get hold of such basic items - because I can't find them anywhere. 

Alienware 15" R3 - M.2 Connector type M or B

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I ordered the 15 Alienware (still in progress) and very keen to try out some additional mSata or PCIe drives once I receive it.  I have read so many online docs but for the life of me not even Dell support can tell me:

What type of SSD1 slot is used. Type M or B as I can try to make out from the photos but to small.  The slot 2 and 3 use M type M.2.

Please if anyone can just tell me this part.

Thanks.

What is DellDataVaultWiz.exe

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I have a Dell Inspiron 5759 with Windows 7 Professional. This morning, my Malwarebytes anti-malware program detected and removed the .exe file "DellDataVaultWiz.exe", four different times. It's listed under the "Malicious Website Protection" and listed as "Outbound". Does anyone know what is it and what is it about? No new programs or any Dell softwares were installed recently. Any suggestions/'comments are much appreciated. Thank you.

Vostro 3560 Motherboard circuited

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I have a dell vostro 3560 laptop, which stopped working. When connecting to the ac, the adapter light turns off  and laptop won't power on, also without the battery. While searching out the net, I found out that the motherboard is probably short circuited. I didn't open the laptop yet, but what's happening is that when the light is blinking on the adapter and turning off. I would like to try to fix the motherboard myself, since nobody is offering such a service anyway, at least not in INDIA, and I don't want to spend extra money. My question is that from where should I start to look for the problem? And does anyone have experience with such an issue before?

Thanks.

DBAR Issues - XPS13 (9333)

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To cut a long story short, I had to reset my laptop. However, now I have my laptop working fine again I am trying to restore my backups on it.

Now my problem. I can't.


Using Dell Back-up And Restore (DBAR) and a handful of other restore methods, I am unable to restore my backup. To be specific, when using DBAR I have uninstalled reinstalled and tested a variety of different versions and encountered the same problem each time.

Which is the program works fine UNTIL I press the restore option. Upon selecting restore backup, the program crashes (screenshot attached). I am al out of ideas as to what could be causing this and would appreciate any help. Thanks in advance!

Laptop power adapter may have caused a short.

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I'll try and keep this as short as possible.
Laptop: Alienware 17 R3

Last night I tried plugging in my laptop. I plugged the adapter into the computer then an ungrounded power source. I noticed the blue ring around the connector did not light up.

I unplugged it from the laptop and the power source then plugged it into a grounded power source and the blue ring lit up. I then proceeded to plug it into the laptop and the blue ring shut off immediately.

I then looked at the power plug and realized 1 that it smelt like burnt plastic, and 2 that there was a broken piece (see picture)

Throughout the entire steps the laptop will not turn on. The power adapted was left plugged into the laptop but not the power for at least a week. Is it possible that the battery got drained due to this short or did my motherboard just burn.

Any hep would be appreciated.

[img]s18.postimg.org/.../img]

Dell XPS 15z Fan Stopped working L511Z

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Error Code 2000-0511 Validation 19157

Msg:fan-the processor fan failed to respond correctly

Help required with fresh operating system install under uefi bios

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I recently purchased an Inspiron I5 5567 which came with win 10 home edition. I wanted to replace this with win 10 pro which I already have a retail version on dvd available. Ideally I want to install this using the uefi bios but when I attempted to do this, the install only worked as far as the first reboot at which point some dell diagnostics kicked in! As part of the installation process I had removed all the existing partitions on the hard disc. Subsequently the uefi bios will not recognize the dvd drive. I have been able to install the os using the legacy boot options bit this isn't really what I want. I'm quite happy to trash this and start again but when I try to boot in uefi mode all I get is "no boot device found". I'm guessing I need a different iso that supports uefi but I've no idea how to proceed. Can anyone point me in the right direction?

Phil

Downgrading M5510 from W10 to W8.1

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The reseller sent me a W10 configuration instead of the ordered W7 one. So now I am tring to (clean) install 8.1 Pro (new full retail version) on the M5510 (installing from DVD with W10 running does not work). When the install gets to to selecting the target disk it does not find one but offers me the chance to install a driver.

I provided the Intel Rapid Storage Technology Driver and Management Console dowloaded from Dell (download and extract only to USB stick and CD-ROM) but the installer says "no signed driver could be found" (or some such). No other driver seems to be available.

Any help/suggestions would be highly appreciated.

Dell 7559 - 2 of the USB ports can only run 2.0

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Hi all

I bought a Dell 7559 last week and I have a question about the USB ports.

All the 3 USB ports of Dell 7559 should be 3.0 port.

When I add my external harddisk to the USB port on the right, it is runing 3.0

However when added to the 2 USB ports on the left (next to power adapter), it can only run 2.0.

Can anyone help?

Thanks.


Dell 7537 - problem with hard drive

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Hi. I've tried to replace my old HDD with new SSD. However, I also opened bottom cover and pulled mainboard to clean it up and check how much thermal paste left, because laptop was heating up recently more than earlier. But now, when I reassembled it, some problem occurs. When new SSD is inserted I have to wait pretty much time(1-2 minutes) after boot screen, to get to the BIOS or boot menu. Later, when I try to install Win 10, there are some problems with hard drive, and I am unable to install the OS. When I run diagonstic test it shows that hard drive is not installed. However BIOS shows this hard drive. I'm rather sure that hard drive is not damaged, because it works fine in my second PC.
When I put back my old HDD there is no problem with freezing after boot screen, but now sometimes, it shows, that there is no OS installed, and sometimes it start loading OS, but it shows that there are some errors and system is unable to load. Sometimes BIOS shows that HDD is installed but sometimes is shows that it's not.

I suppose that I could broke something. I think it might be problem with HDD cable. In worse case, it can be something with mainboard.
Anyway, if you have any other suggestions, what can be wrong, I will really appreciate it.

inspiron 13 wont boot up after ePSA Pre-boot system assessment

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My brother reset his laptop recently and now when he tries to turn it on it goes to a color bar test... we clicked yes we could see the colors and now it's going to the ePSA assessment.... 

it goes through the assessment just fine and then tries to reboot... but instead starts the process all over with the color bars... 

What do we do?!

Can the dell inspiron 17 7778 support the samsung pro 960 m.2 pci nvme?

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If so can it boot off of it? I cant really get a straight answer yet

Battery inquiry

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Hello. I live in South Asia and i want to buy a XPS 15. But since not a single vendor in my country sell this laptop, i have decided to buy it from a foreign country. Now vendors in my country do sell XPS 13(Skylake version). XPS 15 has 3 cell 56 whr battery. XPS 13(SL) one also has same 3 cell 56 whr battery. So my question is can i use a XPS 13(SL) battery for XPS 15? Thanks in advance. 

My dell

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My dell Desktop is not working correctly. 

First it was not loading when it got to my home page when i try clikcing on apps. So i tried to restore did not load. So i googed the f8 thing did not work and some how i clicked f12 now when i try to restart instead of going into the login it goes to this black screen and show the following;

No Boot device available 

SATA 0 : INSTALLED

SATA 1 : INSTALLED 

STRIKE THE F1 KEY TO RETRY BOOT, F2 TO RUN THE SETUP UTILITY.

but no buttons are working.

Please help

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