I got replaced the keyboard for my Inspiron Dell XPS laptop as the original got damaged. The new keyboard does not have function keys such as F1, F2 F3 eic ..now the system while restarting asking for pressing one of these keys to continue..is there a way to resolve this ..pl help
Keyboard is not having function keys
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Dell Insperon 15 7548 Touchpad occasionally stops working
Hi, occasionally my touchpad will become less responsive. It will only move a couple of inches and stop no matter how much I move my finger and I"ll have to lift my finger and put it back on and it will move a couple of more inches. After a minute of this it will stop responding entirely.
My computer and keyboard is still responding. I can alt tab around and restart with keyboard commands. It's just the touchpad.
If I reset the touchpad will work normally for a while, sometimes a week and sometimes for only a few minutes and it will stop working again.
Here's what I've tried to fix it.
Enable and disabling touchpad
Try to update driver from device manager
A factory reset of the OS.
So far the problem still persists. Have any of you encountered this and have found a fix?
I use this laptop for work on occasion and it's a major bummer and interrupts my work.
There's still warranty left, can I submit this problem and get it fixed potentially?
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Dell M.2 / NVME Specifications And Upgrade Requirements For Latitude, XPS, Precision Mobile and Optiplex
Good day Dell Community,
Because of your questions I'm pleased to present the below information, specifications, and requirements for M.2 on various Dell models.
Precision 7710:
Internal dives supported: 3
Drive configurations supported ( max ): 3x M.2 or 2x M.2 and 1x 2.5inch SATA.
7710 PCIE Lanes:
The 2 M.2 slots available are wired as 4X
The 2.5 Inch bay is wired as 2X
Parts needed to install an M.2 into the 2.5 inch bay of 7710 and 7510:
1x 745TM 2.5 inch metal bracket - most units will have this already included
1x Y1WJX M.2 bracket ( goes inside of 745TM )
4x 2864D M3X3 screw. Most systems will have these already included. These screws hold in the Y1WJX M.2 drive carrier, or a 2.5 inch drive into 745TM.
1x WPTND M.2 Interposer Board. This installs into Y1WJX M.2 bracket.
5x 4270E M2.0*3L screws
1x HR8P8 M.2 thermal cover
Find instructions here on the Dell Community.
Precision 7510:
Internal dives supported: 2
Drive configurations supported: 1xM.2, 1x2.5 SATA, 2xM.2, 1xM.2 and 1x2.5 SATA
PCIE Lanes:
M.2 slot supports 4x
The 2.5 Inch bay is wired as 2X
Parts needed to install an M.2 into the 2.5 inch bay are the same as the 7710 above.
Precision 5510 and XPS 9550:
Internal dives supported: 2
Drive configurations supported: 1x M.2, 1x 2.5 SATA, 1xM.2 and 1X 2.5 SATA
PCIE Lanes:
M.2 slot supports 4x
The 2.5 Inch bay is wired as SATA
Parts needed in order to install a M.2:
1x 88DJK thermal pad ( no plate required )
Parts needed in order to add a 2.5 inch drive:
1x XDYGX cable
2x 3XYT5 rubber side isolator
1x 3FDY3 metal HDD bracket ( some units may already have this installed even if a 2.5 inch drive wasn't ordered from Dell originally )
Discussed here on Dell Community.
Precision 3510:
Internal dives supported: 1
Drive configurations supported: 1x M.2 or 1x 2.5inch SATA.
PCIE Lanes:
M.2 slot supports 4x
2.5 Inch bay is wired as SATA
Parts needed to upgrade from 2.5 inch drive to M.2 drive:1x X3YR8 M.2 end bracket
1x 1X2MT thermal cover
2x 4270E M2X3 screwsDiscussed here on SpiceWorks.
Latitude E5270, E5470, E5570:
Internal dives supported: 1
Drive configurations supported: 1x M.2 or 1x 2.5inch SATA.
PCIE Lanes:
E5270 supports 2x
E5570 with H processor supports 4X
E5570 with U processor supports 2X
E5470 with H processor supports 2x
E5470 with U processor supports 2X
2.5 Inch bay is wired as SATA
Parts needed to upgrade from 2.5 inch drive to M.2 drive is same as 3510 above.
Latitude E7270, E7470:
Internal dives supported: 1
Drive configurations supported: 1x M.2
PCIE Lanes:
M.2 slot supports 2X
Parts Needed in order to upgrade to NVME:
1x DJ69P thermal cover
2x 4270E screw M2X3 ( most systems will have at least one of these already included )Discussed here on SpiceWorks.
XPS 13 9350:
Internal dives supported: 1
Drive configurations supported: 1x M.2
PCIE Lanes:
The M.2 slot available supports up to 4X
Parts needed:
1x 4270E screw M2X3Optiplex 5040, 7040 ( Mini Tower ):
Internal dives supported: 2
Drive configurations supported: 1xM.2, 2xM.2, 1xM.2 and 1x2.5, 2x2.5, 1x3.5
PCIE Lanes:
The single on board M.2 slot supports up to 4X
The M.2 drive installed into the 2.5 inch bay: 2x
Parts needed for M.2:
On-motherboard M.2 bay:1x J0N94 thermal pad ( installs onto the motherboard under the M.2 drive )
1x YYJF8 screw M2X3.5
2.5 inch bay with M.2:
1x 6J3FV SATA cable
1x X9FV3 M.2/2.5 inch bay adapter/caddy
On motherboard M.2 installation instructions found here.
OS install notes:
There's an updated storage driver to include PCIE support. ( The one you have to install for Windows to see the drive during installation ):
Also see: Installing Windows 7 on a SKYLAKE system using MDT: http://www.dell.com/support/article/us/en/19/HOW11493/en
Obtaining an ISO image:
For some systems you can obtain Dell operating system images through Dell Hosted image
Note: not all systems and service tags will have an image available.
Note: Even though the Dell Hosted Images have USB3, they may not include the IRST driver at this time. ( some may know this at the F6 driver ). You'll need to install the IRST driver manually during the Windows install process.
Dell is currently working to add the IRST driver to the Dell Hosted Images. No ETA on when this will happen at this time.
Discussed here on SpiceWorks.Other M.2 Articles:
Imaging M.2 Solid-State Drives in Intel Skylake chipset systems
Only 1 Solid State Drive (SSD) seen on Interposer card
SSD not detected on startup or reboot on New Precision 15 5000 (5510) or XPS 15 9550
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Dell 5405 rugged new but without foam behind lids?
hi, a friendly hello to all, I am new here :)
I have a question regrading a newly purchased 5405 Rugged 14' laptop. I bought it as Dell factory refurbish on ebay and it was delivered in a sealed Dell box, never opened, therefore straight from Dell as factory refurbished.
My problem now is that I noticed, that all water and dust foam/rubber pieces behind the USB and other lids are missing. Therefore dust and dirt will easy enter.
I am afraid there wont be even a dust seal under the keyboard.
Is this a factory refurbished issue or normal?
thanks for any ideas
Chris
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Precision M4600
I have a Precision M4600 that is very slow to charge. I am using the DA130 AC /DC adapter. It is taking 2 hours to go from 5% to 15% charged. That seems way too long.
Am I using the correct charger?
Steve
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dell XPS 15 (9550) cant connect to WiFI -FIXED
Hi ,
Today my network adapter (dell 1830) stopped connecting to my home network.
every time I try to connect it says can't connect to this network. other computers in the house, phones, media players etc can connect to the network.
I have re-installed drivers on network adapter, reset network in windows. It appears to be an issue with the dell, I tried to connect it to my phones hotspot and it would not connect even with no security.
I have tried everything on this page
any Ideas??
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Memory - Integrity test discrepancy - Error Code 2000-0123
Greetings,
Yesterday my computer suddenly went to a blue screen, with that appeared this "A problem has been detected and windows has been shut down to prevent damage to your computer."
Unfortunately I did not manage to get much more than that because my laptop then restarted.
I ran a system check via "My Dell" and another error about memory came up.
Error code 2000-0123
Validation 22743
Msg: Memory - integrity test discrepancy
Does anyone know what this problem is and how to fix it? Please help.
My laptop is running on Windows 7 Home Premium
Dell Inspiron 15R N5110
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Bluetooth Security Tag
XPS 17 L702X running Windows 10. During windows log in, the system calls for Bluetooth Security Tag? Where do I get the security tag?
When system boots into windows the Bluetooth shows that it is paired, however, Microsoft mouse will not work.
I have to delete paired Bluetooth mouse and re pair the mouse for it to work. This happens every time I boot into windows. This is a fairly new occurrence.
Is it because I am signing in without the Bluetooth Security Tag?
Thanks!
Express Service Code: <ADMIN NOTE: Express service code removed per privacy policy>
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My laptop turned off and will not turn back on
Hello,
My laptop (Dell Inspiron 15 model 3531) turned off and will not turn back on. I've tried removing the battery and using the power cord, however, every time I plug the power cord in the light on it turns off. I've tried removing the battery and pressing the power button down for 30 seconds and then plugging the power cord back into it, with the battery in.....same, no beeping or anything. I don't know if it's under warranty as I got it from school and they are now closed (ITT TECH). I have an older inspiron, but this one had all of my programs from school. Thank you for your help.
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Power adapter pins
I have a Inspiron 15 3541 touch screen and "misplaced" my power cord and adapter. I'm using a Dell adapter from a different computer, but when I turned on my laptop, I get a message requiring a system or admin password even before it boots up. Is this because of the different adapter? How many pins did my adapter have? What problems does a different adapter create?
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Laptop not turning on.
My inspiron dell laptop wont turn on. I hold the power button then press the middle shortcut button in the top right of the keyboard and the laptop turns on for 1 sec even the fan starts and then the laptop clicks and turns off. Need help!
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M3800 touchpad
Is the m3800 touchpad the same as the xps15 touchpad? My m3800's touchpad has started to rise and is now about 1mm above the palm rest and is not really able to click. I want to try swapping it out, but can't find any replacement m3800 touchpads. However, xps 15 touchpads are pretty easy to find - would I be able to put the xps 15 touchpad into my m3800?
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Dell M3800 bluetooth missing after Win10 anniversary update
Bluetooth on my M3800 has gone missing after the Win10 anniversary update. Under device manager, bluetooth only shows up if "show hidden devices" is selected. I have tried updating/re-installing the drivers, but it doesn't solve the problem. Any suggestions?
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Can't boot off of Windows XP USB on a Dell Latitude 2120
I recently unlocked the BIOS on this machine and now i am trying to install Windows XP as I still use it however when i try to boot a USB with the setup this happens
A second later this happens
I don't know what to do as there's no OS on the machine. Does anyone know why this occurs?
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dell power companion 18000 not charging
Hi,
My dell power companion 18000 didn't charge. I plugged in my power companion to the AC adapter and it basically said 5 leds thinking it is fully charged. Holding down the power button for 10 seconds, then letting go shows 1 constant led. Again no problem. Plugging in the battery to my latitude laptop doesn't charge at all. Tapping the button once on the power companion turns it on and briefly (15 seconds) charges my laptop and then stops. I did this maybe 5 more times and then the power companion was completely dead. Tapping the power button shows no leds showing. Holding down the power button again shows no leds. This battery is now completely dead. I plug my dell ac adapter into it and the battery now starts charging (shows 1 led). Eventually it shows 2, 3, 4 ,5 leds and shows it is fully charged. I still need to test how much power it really has but I think it is fully charged.
This is the interesting bit. I think there is a bug where it doesn't properly show the correct amount of power it has when it close to dead. Because the battery thinks it is fully charged, it doesn't charge itself at all even though it is almost dead. Probably there is no way to fix this unless there is a way to update the firmware through the power cord.
Dell uses some cheap ink and it shows. My power companion isn't close to a year old and the ink is really coming off. They should use better stuff but who cares about dell quality control?
www.dropbox.com/.../2016-09-17 09.18.42.jpg
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Replacement "feet" for XPS 13 laptop
One of the two "feet" on my 15 month old XPS13 laptop came loose and after two attempts to cut and save the rest, I had to pull the entire foot off. Now the rough edge is a problem. How do I obtain a reasonably priced replacement to glue into place? I own two of these laptops and I'm concerned that I'll end up replacing all of them, so do you have a better adhesive to use than was first used during manufacture?
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Dell 6520 wont boot up
Hi,
Big dramas, my laptop will get to the Dell blue circle with the F12 boot options note at the top, it then continues to go black and attempt to boot in a constant loop. I left it on today without being switched on and the battery went flat. I have run the extended diagnostics and everything is 100%
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XPS13 9350 Bluetooth Tethering - INVALID_MDL_RANGE
Hi all
I am trying to use the internet connection on my Xperia Z3compact from my XPS13 9350 using Bluetooth.
I can setup the connection and I do get internet connectivity on the XPS13. However shortly after I set up the connection between the two devices, I get a blue screen on the XPS13 with the message "INVALID_MDL_RANGE". This happens every time. I have found the following reference to this stop code:
http://www.carrona.org/bsodindx.html#0x0000012E
I am using Windows 10 1607 with atest updates on the XPS13 and
Android 6.0.1 build 23.5.A.0.575 on the Xperia Z3c
Has anyone else encountered this issue?
Thanks a lot for any help.
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M3800 dells problems with MBAM / encryption doesn't start
Hi you all,
i'm having issues with mbam here, not running encryption, some how they are existing machines, so i did work once lol. i tried several troubleshooting and i'm stuck. I think dell stopped produce this model, might be bios issue but the latest v. a10 doesn't work. Task sequence and encryption does work in all others models i have here, i do believe could be the usb nic, you need be careful once use their mac add in other machine it might not work for a different one, gpo would not recognize a sequence task for your computer. there is a small setup for reset that but not the case here, What i was looking at its the mbam admin log, and basically i've got is "access denied by the remote endpoint" task category "volume Enactment failed" while applying mbam policies . if anyone has got same problem and sort it out, would be great a lil help here, thanks .
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Quickset not supported system
Hi, I'm trying to install quickset for my inspiron 7447 with this link 
but i can't install, it's say "This is not a supported system" How to fix it???
Thanks
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