For some reason I'm unable to insert in XD picture card into the media reader on my laptop. I understood it was compatible with XD cards. Have tried to insert the card with the label up with the edge with the arrow in first. Does not seem to want to go in at all and I am very reluctant to force it. Am wondering if anyone else has had this problem and how you overcame it. Thanks in advance for your response.
Problem inserting XD picture card into media reader in Inspiron 15 3542
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need Network card LAN driver under windows 8 64 bit for Latitude E6410
Hi,
Recently I installed windows 8 on my laptop Latitude E6410 and after the installation windows update
took care of installing the drivers including the network drivers.
Now the Ethernet or lan device is not working, if I plug the network cable nothing is happening.
I tried to install windows 7 56 bit network driver but I am getting an error.
Where can I download the proper driver for network card LAN?
Thanks
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Random seek test failure
I ran my support assistant on my laptop recently, it indicated that i failed a random seek test, i have attached the log of the system check , can someone tell me what exactly is it and how it affects performance?
the error is highlighted in red
SupportAssist Log File
Sunday, April 12, 2015 6:37:28 PM
Overall Test Result: Failed
---------------------------------------------------------------------------------
Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz (CPU:0) [CPU:0:0:0:*:*000000000000000Fh]
---------------------------------------------------------------------------------
Name: Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz
Cores: 2
Threads: 4
Signature: 306C3h
Technology: 22 nm
Performance
Max Qualified Speed: 2.50 GHz
Max Turbo Boost Speed: 3.09 GHz
Current Speed: 997.70 MHz
Multiplier: x 10.0 (8 - 25)
Max Turbo Boost Ratio: x 31
Bus Speed: 99.77 MHz
Features: MMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AVX, AES, FMA, XD, VMX, IDA, AVX2
Cache Summary
L1 Data Cache: 2 x 32.00 kB
L1 Instruction Cache: 2 x 32.00 kB
L2 Cache: 2 x 256.00 kB
L3 Cache: 3.00 MB
-----------------------------------------
Core : 0 [CPU:0:0:0:0:*0000000000000003h]
-----------------------------------------
Temperature: 58 C
Threads: 2
-----------------------------------------
Core : 1 [CPU:0:0:0:1:*000000000000000Ch]
-----------------------------------------
Temperature: 63 C
Threads: 2
Stress Test
Test Started - 4/12/2015 5:49:08 PM
Test Finished: - 4/12/2015 5:59:11 PM
Passed
--------------------------------
System Memory [MEMSystem Memory]
--------------------------------
Total Physical Memory: 8.00 GB
Maximum Supported Memory: 16.00 GB
------------------------------------------------------------------
4096 MB DDR3 (1600 MHz) [SMBIOS_T17_MEMCHIP:0SMBIOS_T17_MEMCHIP:0]
------------------------------------------------------------------
Source: SMBIOS
Memory Size: 4.00 GB
Memory Type: DDR3 (1600 MHz)
Memory Manufacturer: Samsung
Memory Part Number: M471B5173QH0-YK0
Memory Serial Number: 97F4F6C9
------------------------------------------------------------------
4096 MB DDR3 (1600 MHz) [SMBIOS_T17_MEMCHIP:1SMBIOS_T17_MEMCHIP:1]
------------------------------------------------------------------
Source: SMBIOS
Memory Size: 4.00 GB
Memory Type: DDR3 (1600 MHz)
Memory Manufacturer: Samsung
Memory Part Number: M471B5173QH0-YK0
Memory Serial Number: 97F4F9F5
Advanced Pattern Test
Test Started - 4/12/2015 5:49:08 PM
Test Finished: - 4/12/2015 5:59:47 PM
Passed
-------------------------------------------------------------------------------------------------------------------------------------------
WDC WD7500BPKX-75HPJT0 [SCSI:0:0:0:0\\?\scsi#disk&ven_ata&prod_wdc_wd7500bpkx-7#4&241f5708&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}]
-------------------------------------------------------------------------------------------------------------------------------------------
Vendor: Western Digital
Model Number: WDC WD7500BPKX-75HPJT0
Serial Number: WD-WXM1E83PRC96
Firmware Revision: 01.01A01
Size: 698.6 GB
Marketed Size: 750 GB
Rotation Rate: 7200 RPM
Cache Size: 16 MB
Temperature: 43 C
Physical Sector Size: 4 KB
Logical Sector Size: 512 B
Logical Sector Count: 1465149168
Supported Standards: ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
----------------------------------------------------------------------
OS - C: [PARTITION:C\\?\Volume{47fdac76-5c79-4b85-b39e-e4997395519c}\]
----------------------------------------------------------------------
Volume Serial Number: 6469-D1F7
File System: NTFS
Volume Capacity: 686.65 GB
Volume Free Space: 521.20 GB
Volume Used Space: 165.45 GB
-----------------------------------------------------------------------------
PBR Image - X: [PARTITION:X\\?\Volume{267cfcf8-656e-4aa9-8d10-cc0ee1e8a9d3}\]
-----------------------------------------------------------------------------
Volume Serial Number: 2862-7DEA
File System: NTFS
Volume Capacity: 10.41 GB
Volume Free Space: 736.17 MB
Volume Used Space: 9.70 GB
------------------------------------------------------------------------------
WINRETOOLS - Y: [PARTITION:Y\\?\Volume{8f7a3f9b-1095-472f-a167-c819d2d349e1}\]
------------------------------------------------------------------------------
Volume Serial Number: 16A6-1F6C
File System: NTFS
Volume Capacity: 490.00 MB
Volume Free Space: 206.93 MB
Volume Used Space: 283.06 MB
Random Seek Test
Test Started - 4/12/2015 5:49:08 PM
Error Message: - 4/12/2015 5:49:47 PM
There was an error seeking to sector 1307820173.
Error Message: - 4/12/2015 5:49:58 PM
There was an error seeking to sector 1285969386.
Error Message: - 4/12/2015 5:50:11 PM
There was an error seeking to sector 1291532349.
Error Message: - 4/12/2015 5:50:18 PM
There was an error seeking to sector 1290044974.
Test Finished: - 4/12/2015 5:50:23 PM
Failed (Error code: WHD37-07Y)
-------------------------------------------------------------------------------------------------
Intel(R) HD Graphics 4600 [PCI:0:2:0PCI\VEN_8086&DEV_0416&SUBSYS_05A91028&REV_06\3&11583659&0&10]
-------------------------------------------------------------------------------------------------
Vendor Name: Intel Corporation
Interface: PCI
Video Card Chip Type: Intel(R) HD Graphics Family
Video Card Memory: 2.03 GB
Video Card BIOS: Intel Video BIOS
Driver Provider: Intel Corporation
Driver Version: 9.18.10.3071, 3-19-2013
Transformation and Lighting Stress Test
Test Started - 4/12/2015 5:49:08 PM
Informative Message: - 4/12/2015 5:59:29 PM
Frames Per Second 61.33 FPS
Test Finished: - 4/12/2015 5:59:30 PM
Passed
-------------------------------------------------------------------------------------------------
NVIDIA GeForce GTX 765M [PCI:1:0:0PCI\VEN_10DE&DEV_11E2&SUBSYS_05A91028&REV_A1\4&1945F9C9&0&0008]
-------------------------------------------------------------------------------------------------
Vendor Name: NVIDIA Corporation
Video Card Memory: 2.00 GB
Video Card BIOS: 80.06.64.00.01
Driver Provider: NVIDIA
Driver Version: 9.18.13.4725, 1-9-2015
---------------------
GPU : 0 [0_PCI:1:0:0]
---------------------
Transformation and Lighting Stress Test
Test Started - 4/12/2015 5:59:30 PM
Informative Message: - 4/12/2015 6:09:35 PM
Peak GPU Temperature: 72 C.
Informative Message: - 4/12/2015 6:09:35 PM
Frames Per Second 129.11 FPS
Test Finished: - 4/12/2015 6:09:35 PM
Passed
Product Version: 1.0.6584.81
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how to change scrolling from 2 fingers to 1 finger?
I have dell vostro 2520. in that 2 finger scrolling is active. how to make it to one finger?
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Inspiron 15 3543 keyboard appears unsupported, bends
Just bought an Inspiron 15 i5 8gb 1Tb laptop: Now running Windows 8.1 & Ubuntu 14.04. Replaces 7-year old Inspiron 1525 (think that disk drive is failing...). Overall good impression, good job Dell, thanks!
The keyboard appears a bit unsupported in the middle: (UK layout - QWERTYUIOP..)
From the left to Q it is firm, then beyond there is visibly deforms down when pressing keys, until you get to the numeric keypad on the right: Works OK though.
Is this normal for current Dell keyboards?? I'm loath to try opening it up or returning it under warranty, but it just feels "wrong". Any ideas or suggestions, please??
Regards & thanks in
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Dell Studio 1535 battery is not charging - battery is not installed
Hi,
I have a Dell Studio 1535 laptop. Yesterday it gave the next error message:
Warrning: The battery cannot be identified.
The system will be unable to charge this battery.
After running the diagnostics, the laptop works just with AC adapter and it doesn't charge the battery.
The setup (battery info) shows: Battery not installed.
(AC adapter 90W.)
I use the laptop with the original battery and the original adapter.
The laptop works fine with the charger, after the test i don't see any error message, it starts normally. If I remove the battery, the laptop is OK with the charger as well, no difference.
I removed the battery, pressed the power button 15 secs, and waited. Then I put it back and charged it overnight.
I tried to refresh the BIOS, but I wasn't able, cause of the battery level is under 10%. I tried to force it in a DOS command window with /forceit command, but the result is the same.
Would be solution the bios refresh? How can I refresh it with an empty battery?
Or Is it a simple battery faulire so do I need to buy one?
Or is it a problem with the DC jack power connector cable?
Or is it the motherboard?
What can I do?
Thanks for your valuable answers.
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Added the crucial 8gb RAM to my inspiron 11 3000 series as described here.
Did a RAM check and it only shows 4gb with 3.89 available. Is this a read error or do I still need to do something additional to get the additional 4gb. Thanks,
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my lappy is hanging
My DELL
with
intel(R) core (TM)i5-4210U CPU@1.70Ghz
RAM-4GB,64-bit
nvidia geforce
is hanging....specially when i play counter strike..
and after that whatever i do...like shut down and direct power on.,..,later on after boot ,.,,it again does the same..,
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Loud Fan Noise (Inspiron 15 5548)
For some reason, my computer frequently produces a loud fan noise when I am using it. For the majority of the time, it is silent. However, there are often times when I don't even have many webpages open but it grows louder. There are two levels of loud (the second level is so loud that it can draw attention from people sitting next to me).
This is only a 2 month old laptop, so I am unsure why it gets loud. Also, I have 12gb RAM, which adds to my confusion.
Any suggestions or reasoning? Thanks!
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Unable to get intel Rapid Start running properly
Hi. I am currently using Dell Inspiron 15r SE 7520 that came with Windows 8.0 64bit, a 32gb SSD and a 1TB HDD. Windows updated to 8.1.
Recently installed new graphics drivers for Radeon 7730m and the Intel switchable graphics.
After updating my drivers, games are running more smoothly. However a popup came about saying "Your system does not appear to have Intel Rapid Start Technology running." At this point the laptop is still running smoothly, able to boot up fast as usual. Just a popup.
I tried to deal with the popup by uninstalling the old Intel Rapid Storage Technology and Intel Rapid Start Technology drivers and installed the latest drivers from Intel's website. I also tried recreating a new hibernation partition. Here is where it all went downhill.
I was unable to create a new hibernation partition. Despite following the online guides, all I can do is create a primary partition on my SSD.
Funny thing is, when there is no partition on the SSD and I allocated all of it to Rapid Storage, the option to enable Rapid Start on BIOS is greyed out. When I created the 8GB primary partition using diskpart (despite trying to create a hibernation partition instead), the Rapid Start option is selectable again. However it still boots slowly... goes into a black screen saying
"Checking media... failed.
Checking..." then it boots into Windows.
So... how do I begin to create the hibernation partition again?
I have already backed up my data, so I am ready for system reset. However will I be able to recreate the hibernation partition, or System Reset will do that automatically?
Thanks a bunch
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Dell Latitude 3340 HDD height
So i just bought a Dell Latitude 3340, the one that can be configured here
If all goes well i should recieve a 3340 with a 500GB mechanical hard-drive of which the platters spin at 7200RPM.
Since i want to replace the stock hard-drive with a SSD i was wondering about the height of the drive and the height of the SSD i will be replacing it with.
I've done some searching myself and found the following information:
According to notebookcheck.net the Latitude 3340 they reviewed came with a Seagate Momentus Thin SSHD that hard-drive that has a height of 7mm's.
On ubuntu.com a certification for a 3340 can be found that model uses a SSD with a height of 7mm.
Parts People has posted a Youtube video showing a Dell Latitude 3340 HDD being removed at the 01:34 mark it clearly shows that a Seagate Momentus Thin (7mm) HDD is used.
So my question is the following:
Are 7mm high 2,5" SSD's / HDD's pretty much standard in the Latitude 3340, or is there a chance that the 3340 that i will take delivery of Latitude 3340 that is equipped with a 9mm high HDD (and wil thus need a 9mm high SSD to replace the HDD).
Thanks in advance.
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No bootable device found on my brand new Dell XPS 13 (9343)
I just bought Dell XPS 13 couple days ago. I had a problem with backup and recovery which showing exclamation mark most time. I tried to download and uninstall it many times even factory reset it. This morning, when I turn it on, the system says that no bootable device found. What happen to my new laptop. Please show me how to fix it. Moreover, let me know how to remove exclamation mark because it is so annoying
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Reversing the original downgrade to Win XP SP3 on Vostro 3500
I have an early model Vostro 3500 that I purchased with the Win XP SP3 downgrade as all my other PCs used that OS at the time. Vostro 3500 is still going strong (went back to factory several years ago for overhaul to fix damage caused by Dell-contracted local service techs) and I am thinking about upgrading the Win side of the SSD to Win 7. The Vostro 3500 came with a Win 7 32-bit installation CD. Are there any options Dell supported options for getting Win 7 64 on this laptop, or should I just get a standalone copy of Win 7 64?
John
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how long did your battery last?
How long did your battery last before you had to replace?
really want the dell xps 13 but concerned about replacing battery
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Firewire port
I"m looking for a laptop with firewire port.
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xps 15 9530 laptop, sleep/power issue
Hello all, I have an XPS 15 9530 laptop, I've owned it for about 8 months without a problem, and all of a sudden about 4 days ago, I started experiencing problems when placing the laptop to sleep.
If the ac adapter is plugged into the laptop when I put it to sleep, by either closing the lid or pressing the power button, the laptop will instead shut down, or reboot. If I then open the lid or press the power button again to try to awaken the laptop, the system will not turn on. I have to unplug the ac adapter from the laptop in order for the laptop to turn back on, and when it does come back on it's after having shut down or rebooted unexpectedly.
If the ac adapter is not plugged into the laptop and I put it to sleep, the computer acts normally, no problems there, goes to sleep and wakes up by either the power button or lid.
I have checked the power options, and do has dell support agents, and they are set correctly for the power button and lid.
I have updated every driver and bios recommended at the dell.com/support website.
I have disabled wake timers or anything else that would prevent the laptop from going to sleep.
I have run the diagnostic test from within BIOS, also the one from the dell.com/support website, and also the ones provided the "dell click to fix" application installed by the support agents, all of these tests come back as passed and without a problem.
As of now we haven't been able to figure out why it keeps shutting down when it's plugged in.
Does anybody have any ideas or comments?
Much appreciated.
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Inspiron 5323
My laptop will only turn on to dell screen then shuts off.is there a way to figure out which component of my laptop isnt working?
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Factory Restore Image on pen drive.
Dear Support Person,
I had prepared system recovery using 16GB pen drive for XPS L502X laptop, because system recovery image was more than 8GB in size. This Laptop does not support boot from 16GB Pen drive.
I want to change my hard disk because previous one is having fault.
Kindly help regarding this issue.
Regards,
Amit Salvi
System Admin
BHRC, Pune.
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Palmrest dell latitude e6320
Hi dear
I have a question, sorry for my bad English.
I would replace the palmrest (broken) my Dell Latitude E6320 but there are different models of palmrest. how do I know what my model palm rest?
thk a lot.
Davide.
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WiFi keeps dropping connectivity
Computer: Dell Inspiron n7110
I did a fresh windows OS install, installed all drivers in the correct order, but when i boot my computer, the WiFi signal takes a minute or two to finally connect, and then it will very frequently lose signal and show the limited connectivity triangle, this happens about once every 20 mins, no other devices in my home lose connectivity, i checked to make sure all my network drivers are up to date, I've tried assigning my router to a static broadcast channel, I've tried using a static IP address, configured the running process so only essential processes are running, ran virus checks, tried it all..
Any idea what this could be caused by?
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