Quantcast
Channel: General Hardware - Recent Threads
Viewing all 28119 articles
Browse latest View live

XPS 18 won't boot; iastora.sys unhandled exception

0
0

I have an XPS 18. Until last saturday I could use it fine, but after a restart I have this problem.

Now it causes unable to boot into anything on the machine.

The problem itself happens while booting, the dots under the dell logo stops circling, and a blue screen appears that something went wrong. I had to video the sceen to capture the whole message which states that in iastora.sys there's an unhandled exception. Even the tiles (which operating system to start) won't display, means IMHO that the bootloader hangs.

I tried to install a new 8.1 on a different partition, (even a new win10) but that os wouldn't load either. 

I checked all iastora.sys files on the volumes, only found duplicates on the system volume, and the provided in the drivers directory in root and the one in the system32\drivers is the same by binary comparison. All of them has the same size.

The startup repair couldn't find any problems.

Also tried to restore to a previous restore point but no luck.

I tried to create a new EFI directory and new BCD on the boot volume, also no luck.

Currently out of ideas, has anyone something to try?

I backed up my important things but won't reinstall the machine if possible.

Thanks!

George


DELL INSPIRON 15 3000 SERIES(3542) showing blue screen frequently

0
0

I bought my dell inspiron 15 3542 on 14th jan,15. Most of the time I close the flap of my laptop and again open it I encounter a blue black random screen and in a while everything just flushes out.

Please tell me why this is happening because I think this is having a bad impact on my hardware.

I am using Quick Heal antivirus so errors due to viruses may be eliminated .

battery charging but percentage not increasing

0
0

hi,

I'm using inspiron 14 3442, early 2014. My battery is detected as plugged in and charging however the percentage is not increasing. I tried to use the diagnostic tool in dell website but could not find any problem so i cannot claim my warranty.

I've emailed the dell support service but they did not reply me.

does anyone have any idea what can i do?

thank you

Fingerprint reader off

0
0

Fingerprint reader stops working when locking the computer (with Win+L). You have to use password to log-on.

Besides - it's impossible to reach Tech support. No support is allowed without notebook service tag, and no contacs for entered service tag (nor web, nor e-mail, nor phone).

Dell Inspiron 15 5000 series, intel core i7 's brightness keeps decreasing at a certain angles

0
0

Hello,
am having a big problem with my lap top DELL 15 5000 series core i7 -4510U and 2.00 GHz, RAM = 8.00 GB and its system type is 64-bit OS.

My problem is that ,when i pull forward my screen at 95 degrees, the brightness decrease from 100% to about 95%.
I tried to ajust the screen brightness but nothing. I've noticed this problem 1 day ago , but i didn't took it in serious.
Please can anybody help me because this is very annoying cuz i can't watch movies at 90 degrees.

here is it : ( this is edited just to get an idea how it look like)

Normal: 

Problem : http://imgur.com/Jrjv67f

Thank you,

Duplicate screen on Latitude E6230 doesnt work

0
0

Hello,


I have a user with a Dell Latitude E6230 laptop. Whenever he uses a projector, he is able to Duplicate the laptop's screen But if he uses an external monitor (Television), he is unable to duplicate his screen.

He has Intel HD Graphics 4000 with driver version9.17.10.3347. The monitor shows up as PnP generic monitor with driver version 6.1.7600.16385.

Thanks,

Sandeep

XPS 702X Early 2011

0
0

How do I know which of the drivers to load when their is more then one under the catagory????

Any help will be appreciated.

Email removed per privacy policy.

Using Dell Windows 8.1 Recovery CD

0
0

My new Inspiron came with Windows 7 loaded, but with a Windows 8.1 recovery cd and it has a Win Pro sticker on the bottom  It is my understanding that the license for Win 8.1 is embedded on the motherboard, but how I do I move from Win 7 to Win 8.1 on this laptop?  I never considered myself an idiot when it came to anything related to pc software, but this is starting to change my mind.  I cannot get anything from Dell tech support.


Precision M3800 and Thunderbolt

0
0

As I only have 1 Thunderbolt device and 1 Thunderbolt equipped laptop I'm having trouble isolating a problem. I have a G Tech G Drive ev ATC rugged Thunderbolt caddy which takes a SATA/USB 3 G Drive internally. The drive works fine as a USB 3 drive (and has been reformatted for PC successfully) but the M3800 doesn't see it in the caddy.

If everyone else's M3800/Thunderbolt experience is that it 'just works' I'll try G Tech, but I thought I'd check there weren't any gotchas first.

I have downloaded and installed the Intel Thunderbolt driver, which doesn't complain that there's no Thunderbolt controller, but doesn't see the device.

Guy

Dell XPS 15 9530 blank screen - consistently - also external monitor using HDMI

0
0

I bought this as new approximately 2 months ago. Now the laptop screen stays blank. The keyboard lights up and the laptop gets warm, when you keep it turned on. I pressed F2 during startup and the screen stays blank. I connected it to an external screen (older Panasonic HD TV) via HDMI and there is nothing on the external monitor either. 

My Dell XPS L502x shuts down midway during hardware diagnostics

0
0

I have added a 4GB RAM (making it a total of 8GB) recently from a Dell Authorized service center. I have also noticed that my PC heats up near the RAM area.What's the solution for this?

Latitude E5410 won't boot - new motherboard

0
0

Hello, sorry if this thread has been made already but I haven't found a solution to my problem. Yesterday I installed a new motherboard and replaced the base plastics on my Latitude E5410. The previous motherboard was very damaged and would not boot or charge at all.

The one that I have installed now boots up for a few seconds and activates the fan, but then shuts right off. The only thing that stays on is the num lock, which blinks a few dozen times. I've tried re-installing the memory modules, no results.

I'm told the motherboard may be faulty, but the one that is installed now is fresh out of the packaging.

Says I'm on battery, but I'm not.

0
0

E6540, Win 7 Pro.  All the latest drivers and updates from dell.  BIOS is A13.

I use an advanced port replicator.  The battery light on my laptop is off (indicating it is getting power).  It is not draining/crashing.  The icon on the system tray is just a battery, as if I am on battery. And Mobility Center (or hovering over the battery icon confirms the same) says:

While I wish my battery was that awesome...any ideas? This is a new laptop.

Finding the Right Network Driver...

0
0

I've tried all the network drivers I could find on the Dell website, but none of them worked. I'm on a Vostro 3560. Service Tag is <ADMIN NOTE: Service tag removed per privacy policy> and Express Service Code is <ADMIN NOTE: Express service code removed per privacy policy>

Battery only charges to 50% - Brand new.

0
0

I used to have an old battery that didn't hold a charge at all, but then I replaced it with a new lithium battery that is supposed to have way more battery life.

 - It charges up to over 3 hours of use, so it charges fine.

 - The power adapter works just fine on other laptops.

 - The battery is brand new.

The only thing wrong is that it only charges to 50%. I think there must be some software governor that is calibrated to my old battery that won't let it charge to its full capacity. How do I get my full 7 hour of life?


How to restore without system image disks or restore point

0
0

I've been given a Precision M65 by my company and I want to restore it back to factory defaults.  There were no system image disks that came with the laptop.  When I look for a restore point the list only goes back to July of 2014.  There is a recovery partition but nothing that seems to access it.  Can I restore back to factory defaults?

how to disable USB 3.0 in BIOS on Latitude 6430s

0
0

Dear all,

I need to disable USB 3.0 (Intel Panther Point USB 3.0 controller) support in BIOS on my Latitude E6430s. The BIOS vA14, BIOS Revision: 4.6.

Unfortunately there is no BIOS switch to do this. It is possible to disable USB support for external devices completely, but it is not an option.

Is there any chance to get rid of USB 3.0 on BIOS level? Perhaps some development BIOS release etc.

Appreciate your assistance.

Thanks

jim

not booting

0
0

hi,i have a dell inspiron 15r n5010 laptop,i have just replaced my motherboard i connected it up to the

power switched on it started to boot, screen stayed black,and 3 beeps, so switched off to check

connections they were all ok,so put back together switched on nothing,the power light keeps

flashing,there are no beeps nothing,if anyone can help much appreciated

Cooling Problem

0
0

i have a

Precisiion M4600

Quadro 2000m

i7 2820qm

Win7 64

Latest Bios & Drivers

with just the normal trimings

dvd, DPort, VGA, WCam, SSD

2 external monitors 2560x1440 & 1920x1080

only use one monitor at a time Via DP or VGA

now my "problem" is the Fan Behavior

its on or of. nothing in between

in other words

10 seconds silence followed by 3-4 seconds of spinning at 2600 -3000rmp

quasi nonstop (read out via AIDA)

is ther something i can do or is this standard behaviour

after a few days this is getting increasingly anoying

anny and i mean anny help is apreciated

XPS 12 having many issues

0
0

Hello - 

I purchased new XPS12 through Amazonb for my high school daughter for Christmas.  I've had great luck with Dells in the past.  This laptop has had issue after issue.  This is particularly irritating happening at both mid-terms and now final projects for the year for her.  

We already had to return the laptop to Dell service once for wireless issues.  I included a note saying that we had been experiencing power issues also, as in the computer would not turn on for a couple of days at a time, then mysteriously start running two days later.  Even after being on a charger for two days, the power button would still be "breathing".  Hard re-sets don't work.  Nothing.  Is there something else we should be trying or should we be returning this PC (potentially permanently - this is extremely frustrating.  I think we've been able to use this device only half the time we've had it).  

I'm a professional in I.T., have had years and years of laptop ownership and have never seen a laptop this faulty...sad.

Diana

Viewing all 28119 articles
Browse latest View live




Latest Images