Before I discuss my issue I would like to say that i have been through so much problems with purchasing a laptop from Dell. I'll keep it short. Bought one laptop didn't work, second laptop replacement didn't work now I have a new 3rd laptop which is great and working, also would love it and appreciate it if I was given the same service you would be given on a technical phone support please, because I have gone through so much trouble and the support I was given was helpful and was happy with service but I do wish to do this in Dell support before I put my self to wait minutes on hold just to get support.
My problem started happening when I was typing in stuff in Google chrome search box as I was doing it my laptop froze and caps lock light on was still lit and frozen too. Couldn't do anything so i turned off my laptop and as i did that i got 3-4 beeps when turning it off and when i turned it back on i got another 3 beeps, after that I logged in and tested things out to see if i was only a small glitch or something but no. The touch pad was not responding when i clicked on the wireless connection but did work after though. So i'm not sure what caused this, I looked in "My Dell" for any blue screen crashes or issues i've might of had but nothing. But at least the keyboard was working for some reason but I would love to know why this has happen and get to the bottom of it.
Also when getting the laptop I did update everything but after 2 days with it. It's been fine just today (11/07/14), so I highly doubt it was any update.
Danny