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Dell Inspiron 13 7378 Headphonejack issues

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Hello,

I have Dell Inspiron 13 7378. My Headphone  is not working  when i plugging  it into Audio Jack. I have sound coming out of my laptop speaker but no sound from my headphone jack. After I reboot/restart my laptop with headphone plugged in, the voice is coming from headphone. But if I unplug and plug back the headphone, the audio still comes from speakers. 

I should not have to restart my laptop in middle of something every time I want to use the headphone. 

Please help what should I do.

Thanks,

Steve


Dell Feature Enhancement Pack v2.2.1 A00 wont install

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I get a message saying "install .NET 4.0 and reinstall. in the registry it shows v4, full and client, and v4.0 client. Below in the post I used to guide me I have a dell precision M6500.

I am trying to get access to the keyboard back light setting.

Thanks

en.community.dell.com/.../19580907

New Dell Inspiron 15 7000 (7567) Gaming (2017) Performance Issue

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Hi all,

I recently purchased an Inspiron 15 7567 gaming laptop from Dell and have encountered a few issues.

Computer Specs:

OS: Windows 10 Home 64 Bit

CPU: Intel Core i7 7700HQ Kabylake

GPU: NVIDIA GeForce GTX 1050 Ti 4GB 

Memory: 8GB (1x) DDR4

Storage: 1TB Hybrid Drive

The rest can be found here

Problem:

Upon first setup there were issues installing the NVIDIA drivers where the install would fail multiple times - eventually I got the driver to install. Then I had some issues with the graphics card enabling when I would play games so I just changed the setting in the NVIDIA control panel to always use the dedicated GPU. After playing some AAA titles such as GTA V and Arma III, I am experiencing what appears to be throttling. On low or ultra settings, my FPS remains around 45-50 (sometimes a little higher before stutter) on most games which surprised me because the dedicated GPU is a 1050 Ti which has higher specs than what the games need. After playing for maybe an hour, the game starts to frequently stutter, dropping frames for a couple seconds then boosting back and so on. I have monitored the temperature of both the GPU and CPU which reach ~56 degrees Celsius and ~70 degrees Celsius respectively. I have also monitored the usage of the CPU and memory during play, the CPU not reaching full usage and the memory reaching about 90% usage. I have also monitored the GPU performance through GPU-Z and will attach the file below. I have virtually tried everything that I can think of when it comes to troubleshooting: I have monitored everything, lowered the settings in the games to the lowest, researched, and have came up with no solutions.

Game Requirements GTA V:

Minimum: 

  • OS: Windows 8.1 64 Bit, Windows 8 64 Bit, Windows 7 64 Bit Service Pack 1, Windows Vista 64 Bit Service Pack 2* (*NVIDIA video card recommended if running Vista OS)
  • Processor: Intel Core 2 Quad CPU Q6600 @ 2.40GHz (4 CPUs) / AMD Phenom 9850 Quad-Core Processor (4 CPUs) @ 2.5GHz
  • Memory: 4GB
  • Video Card: NVIDIA 9800 GT 1GB / AMD HD 4870 1GB (DX 10, 10.1, 11)
  • Sound Card: 100% DirectX 10 compatible
  • HDD Space: 65GB

Recommended:

  • OS: Windows 8.1 64 Bit, Windows 8 64 Bit, Windows 7 64 Bit Service Pack 1
  • Processor: Intel Core i5 3470 @ 3.2GHZ (4 CPUs) / AMD X8 FX-8350 @ 4GHZ (8 CPUs)
  • Memory: 8GB
  • Video Card: NVIDIA GTX 660 2GB / AMD HD7870 2GB
  • Sound Card: 100% DirectX 10 compatible
  • HDD Space: 65GB

Game Requirements ARMA III:

Minimum:

  • OS: Windows 7 SP1
  • Processor: Intel Dual Core 2.4 GHz / AMD Dual-Core 2.4 GHz
  • Graphics: NVIDIA GeForce 9800GT / AMD Radeon HD 5670 / Intel HD Graphics 4000 with 512 MB VRAM
  • DirectX: 10
  • RAM: 4 GB
  • Hard Drive: 20GB free space

Recommended:

  • OS: Windows 7/8/10 (64bit)
  • Processor: Intel Core i5-4460 / AMD FX 4300 or better
  • Graphics: NVIDIA GeForce GTX 660 / AMD Radeon HD 7800 Series with 2 GB VRAM
  • DirectX: 11
  • RAM: 6 GB
  • Hard Drive: 25 GB free space

Questions:

Would the memory reaching ~90% usage be causing the stuttering? (It could possibly be the game using page files when it runs out, causing a slow in performance?)

How could I tell if the GPU or CPU were throttling and how can I fix it?

Am I configuring the GPU or any other setting incorrectly?

Have any of you experienced this problem?

Could it be faulty hardware?

Thank you all for you help in solving this issue!

Xps 15 9560 screen is too bright at lowest setting

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I just bought an xps 15 9560 and I find that the screen is too bright even at the lowest setting. I use my laptop mostly in my room where it is not too bright ( sometimes with the lights off) and the xps's screen just feels way too bright for me to the point that it hurts my eyes.

I compared the xps's brightness to a MacBook pro and the lowest brightness setting on the xps is about a third of the brightness of the MacBook pro.

Is there any way to lower the screen brightness below the minimum level?  I've used apps like f.lux and dimmer, but they don't work exactly how I want them to and wish I could just lower the brightness normally. Thanks.

XPS 15 9550 - Thunderbolt port not working - TB16

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I'm having issues getting the TB16 to work with the XPS 15 9550. I successfully installed all the drivers in the proper order as documented prior to plugging in the TB16 for the first time.

  1. I've verified that I indeed do have a Thundrerbolt port - there is a Thunderbolt symbol next to the USB-C port.
  2. When I do plug in the TB16 the power button on it will power the system off/on.
  3. I've used a usb-c to Displayport adapter and a usb-c to usb 3.0 adapter with a flash drive. Both worked successfully so the basic functionality of the usb-c port is working.

When I plug in the TB16 I never got an authentication window pop-up. In the Thunderbolt software it shows no attached devices.

The details setting in the Thunderbolt software looks fine, it appears to have the proper driver and firmware levels.

When I check the Thunderbolt driver it says that 'the hardware device is not connected to the computer'.

I'm at a loss - everything looks good except for the fact that nothing happens when I plugin the TB16. I'm wondering if there's a hardware problem with the Thunderbolt controller itself? I'd appreciate any help that anyone can give me.

XPS 13 Device Encryption with Windows 10 Home

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Bought my XPS 13 9360, with Win10 Home a few months ago. Always have an external drive plugged in.

Tried to boot up at a hotel, and was prompted for a 48 digit key to continue. I had no idea why my disk was secured, but was able to connect to MS and find the bitlocker key that was used to encrypt my internal drive. I then found that there was an option for "Device Encryption" at Settings-System-About and turned it off. My files were then decrypted. I also noticed that there was a separate link for Bitlocker Settings, so apparently, "Device Encryption" is not full-blown Bitlocker.

I got back home yesterday to discover that my external drive was also encrypted, but with some other key. There was no record for this second drive's key at Microsoft. Today I thought that maybe if I turn encryption back on, the drive might become accessible as the key might be stored in that program. BUT - the Device Encryption settings are now gone!

Anybody have any ideas to allow access to the external drive? How do I get "Device Encryption" turned back on? If I do, would that allow me access to the drive?

All suggestions are welcome.

3180, 3189, and 3380 Chromebooks (and Windows laptops) specs, international availability, and hacking

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Hello Dell friends,

These Chromebooks came out a month or so before. Where are the reviews? I'm not sure how does it work these days, but don't you, the manufacturer send out review units to relevant media for reviewing purposes these days?

1. Specs.

From your new Chromebooks 3180, 3189, and 3380, which are fanless, if any? They seem to come with similar/different Celeron processors (when not i3).

Important question: what are the notable differences on the insides of the 3180, 3189, and 3380 Chromebook and Windows models, namely:
- Wi-Fi module
- Keyboard quality (sure, the layouts are different, but the quality?)
- Touchpad quality
- Screen quality
I intend to run Linux on it, that's why I'm asking.

What are the known specs for the screens of 3180, 3189, and 3380 Chromebooks, most notably brightness in nits, and viewing angles? For the touch and non-touch models alike. Are the non-touch models all come with TN panels, while the touch models with IPS displays?

Is the overall build quality of your 3180, 3189, and 3380 series (Chromebook and Windows) generally better than the build quality of your Inspiron 3000 series? (You know, as a reasonable customer I find it funny, confusing, and a little frustrating how PC builders - excluding Apple - differentiate their laptops. If I'm a home or home office consumer, meaning, I don't need a Pro Windows license - and I'm not opting for the Chromebook, you - and other PC manufacturers similarly - offer me mediocre to *** build quality, think of the Inspiron 3000 series - with its miniaturized keyboard, to add insult to injury. I'm not a school or enterprise to require a Pro Windows license - I don't want to pay such a 'tax' if not necessary -, but going with your school/enterprise offering seems to be the only option for a decent build quality these days. I don't quite get the logic: aren't the same, or similar people use enterprise, school, home, and home office laptops? I mean, people are people. As long as you are in a corporate or school setting - according to PC manufacturers -, you deserve normal build quality. As soon as you arrive home, or to your home office - meanwhile, you are the exact same person -, you are downgraded to deal with mediocre to *** build quality hardware. Logic?) Likely I have to hack a Chrome to ultrabook, as this seems to be the only viable choice, to a growing number of concerning users.

2. International availability.

I'm in Germany. I haven't checked with all the European Dell pages, your new Chromebooks seem to be available in the US, the UK, but not in Germany. How about other Euroland countries?

What are the unique model numbers - speaking of US and European model numbers, if they are different - for the

- $219.00 Chromebook 3180
- $239.00 Chromebook 3180
- $259.00 Chromebook 3180

- $299.00 Chromebook 3380
- $429.00 Chromebook 3380

Basically all non-touch models. So I may be able to track down a reseller which is willing to ship internationally/I can smuggle a Chromebook, a more than 5-year old concept into a major European country. (Truth to be told, I'm not really keen on touchscreen laptops. With respect to your business, I find it a stupid idea to begin with. You may want to consult Apple Industrial Design on this one.)

3. Hacking.

I'm looking the service manuals. Namely, the service manual for model 3180, as the service manual for model 3380 isn't uploaded to the support page yet. I want to add a drive of adequate capacity to convert it to an ultrabook. If I understand correctly, model 3180 has a soldered-on eMMC flash storage, and a single M.2 occupied by the audio card, which may be replaced by a bootable M.2 SSD. Is that correct? The RAM is also soldered to the motherboard, non-upgradeable - correct? What about the Wi-Fi module? Isn't it a removeable M.2 slot as well?

Lastly, can we expect a 8 GB Chromebook anytime soon by Dell? Other companies already came out with their latest 8 GB Chromebooks, and Dell had such a model in the past, too. And according to this Reddit post, these previous Dell Chromebooks - unlike the new ones -, were available in Euroland, too.

Unable to boot from disk drive

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I am trying to install Ubuntu as a dual boot on my Inspiron 15 5000 5567. In BIOS I:

  • Disabled Secure Boot
  • Enabled Legacy Option
  • Changed Boot Sequence yo Legacy
  • restarted my laptop and changed the boot sequence so that boot from disk drive was first.

When I rebooted, with or without a DVD in the disk drive, I got the error message:

PXE-MOF: Exiting PXE ROM:

No Boot Device Found. Press any key to reboot the machine.

At this stage the machine just kept recycling and returning to the same error massage. The only way to stop it was to get back into BIOS and reset boot options to the initial settings.

Any suggestions would be appreciated.


How often should you clean the fan (make the fan) of your notebook computer (clean)? What are best practices?

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Let's say I've just bought a new laptop and it is under warranty. I assume it means a free cleaning when it is due. Let's say it's even extended warranty. Let's say I have an older laptop and it's not under warranty anymore, so paying for cleaning is up to me. Let's say I'm a tinkerer or a Dell service technician trainee and I want to practice clean the fans of my laptop - an older model, good for such purposes - myself. Let's say I'm just anyone caring about the health of her notebook.

I understand recommended cleaning intervals may vary depending on your circumstances and laptop makes, but what's a good general rule of thumb, what does the doctor prescribe?

Which Dell service manual deals with best practices on how to clean laptop fans, in general?

N5010 one beep error after failed bios update

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I got into a mess while I was doing an update to BIOS on my laptop N5010. Running Windows 10, I decided to update my BIOS 9 to a later one. During the update the fan went crazy and then nothing.

Black screen for a few minutes so I decided to turn off the power. When I turned it on,a beep started in two seconds intervals continusly and a black screen stay black for ever. I tried to discharge the capacitors by pressing the power button for half a minute or so without battery or power supply on, but when I restarted it I got the same beep and the black screen.Dell unfortunately doesnt help except reccomendations of the type ''change the motherboard'' like everybody has plenty of cash in their pocket to do so. I appeal to GURUS that know things better than simple people and have a heart for the simple unfortunate peoples. I did noticed that solutions for most beep error codes are posted,but nothing on one beep. I am very dissapointed with Dell and their update programs that ruin peoples lives.

Thank you for any support.

Which "Intel(R) Management Engine Components Installer"?

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On the drivers page for the XPS 9360, there's a chipset driver called "Intel(R) Management Engine Components Installer" at version "11.5.0.1020" but if you click on the "other versions" tab, you'll see one at "11.6.0.1025" which would seem to be more recent.

Is the more recent one buggy and that's why a seemingly older driver is listed by default? Is it just Dell's site being buggy? Which one should I be using?

"Realtek USB GBE Ethernet Controller Driver" and "Intel Rapid Storage Technology Driver and Management Console" have the same inconsistency.

Also, what does "last updated" mean relative to "release date?"

I've seen drivers on there that'll say "last updated" yesterday, but it's the same driver version that's been there for weeks/months.

Dell XPS 13 OS crashes when configured to use TB16 Dock in Thunderbolt app

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Hello,

My XPS 13 crashes each time I try to connect the dock with Intel Thunderbolt program. I have updated the BIOS, and did all the firmwares and drivers listed in TB16 installation. 

What shall I do?

My Service Tag and Express Service Code are not registered on Dell's website? and a high pitch ringing sound from the laptop?

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When I try enter my Service Tag or my Express Service Code on the dell's support website page and trying to view my warranty for my laptop, a message pop up saying 

"There’s no match for that Service Tag or Express Service Code. Retype the code and try again. Allow 48 hours for new devices to register on our site"

and

"There is no match for that Service Tag or product ID. Please try again, auto-detect or choose from all products.''

I even tried to use the ''detect product' bottom, still got the same results. Keep in mind brought a Dell XPS15 9650 about 2-3 weeks ago.

Please help, I really need to talk to them because whenever I turn on my laptop, i can hear this very load high pitch noise coming from my laptop, and it is very annoying. I believe it called a "coil whine", I'm not mistaken. Thanks

Fake Battery Sales from Website

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Hi, I didn't know where to report this so I am posting here.

Site below claims to be selling original Dell batteries but they are fake.

www.laptop-parts-shop.com/

My laptop is not turning on

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Whenever I try to turn on my laptop, it just turns off in 1-3 sec.

I don't know why.. Can someone help me?

Dell inspiron n4110


Power drains to 0% when Latitude 3540 is fully shut down

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 I have a brand new Latitude 3540 on Win10 x64 but the battery drains to 0% when it's shut down completely and unplugged (I don't use sleep or hibernate so no issue there). Have done a lot of reading and trouble shooting on the issue but nothing has worked (BIOS is fine and adaptor is correct). My power settings are as I want them and fast boot is turned off and Intel power management tools uninstalled but still issue exists even after rebuild. Anyone know what's going on ?

PS. If you are a Microsoft engineer please don't post a reply - most of what MS have said re this issue has been a load of nonsense and clearly they don't know *** they talking about, especially when it comes to their own products.....

Bluetooth Not working after BIOS Upgrade

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I am having a Dell Inspiron n5010. I was
downloading the drivers for my laptop where I see the BIOS Update file
. So I download and Update the Bios version of my Laptop from A04 to
A15 . The update was succesful and done without any problem but after
that I am Unable to use the Dell 365 Bluetooth . I tried to Reinstall the driver but can't Solve
the problem.
Thanks

sleep mode and touch pad prablom

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i have a new dell letitiude e7470

and there are a  number of problems

when the joystick is activated it sometimes moves by itself

The mouse sometimes does not react

The monitor does not turn off and the computer does not go into sleep mode even after the time it was set to (even when the joystick is not activated

thankes

Input lag for some characters

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Dell XPS 13
Windows 10

I've noted that often (though seemingly not always), there's a lag between typing a particular character (usu. comma, period, apostrophe) and its appearance on screen - it doesn't show until I type another character or change the focus (eg. from Word comment to main document).

The only input keyboard installed is US QWERTY. At one point, an international keyboard was installed, but I removed it early one.

I've checked every regional and input setting I can find, and don't see any non-English, international, or other keyboards that would call for accented characters, etc. I don't see any reason for the input delay.

Suggestions welcome.

Dell XPS 13 9350 only recognizes external monitor, laptop screen black

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My xps 13 9350 laptop screen is just blank but when I hook up an external monitor it shows everything. I went to my display settings and it doesn't even recognize a second display, for some reason it thinks the external monitor is the main screen. When I click "detect" it doesn't detect a second display.

I have booted in safe mode and everything works on the actual laptop but otherwise it only boots with a an external display.

Any help would be appreciated.

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