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Dell XPS L702x and Windows 8.1 issues

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Hello all!

I was wondering if anyone else is running Windows 8.1 on this model of Dell notebook? Our CFO has this notebook model, loves Windows 8.1, but we are having some issues.  I am hoping you folks might be able to offer some suggestions.

The L702x  has been upgraded to 16 GB of memory and 2 SSDs (Boot Bay is an m4 500GB and the 2nd bay is an m500 1 960GB).

The notebook will pause/freeze for a long period of time and then continue on.  For example,  last night he had double clicked the C: drive icon, the window was drawn for the drive's icons to be filled in, then it took 1:45 seconds for the icons to appear.  He repeated the process and it was very fast.  He has also saved an Excel document to the desktop and it will take 2 seconds, do it again and it might be 90 seconds, and then 2 seconds again.

We can find no pattern to this behavoir.

Also, (this is much more minor) he was plugging a cable from audio out to audio in to record small sections of music or voice for presentations.  That no longer works under Windows 8.1.  As soon as you plug into one audio port it seems to disable the other.

The notebook has a fresh install of 8.1, no viruses or malware, all Windows updates are current, the firmware of the computer (and both SSDs) are current, and all drivers are current.

I would be grateful or any suggestions!

Thanks!!

Mark


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