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Inspiron 17R 5720 will not boot nor access recovery option

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When turn on laptop, logo flashes, then screen goes blank and laptop won't boot

<F12>

   1)  Running system diagnostics indicates "All tests pass"

   2)  UEFI BOOT (Network - only option)

<F8> during bootup does not work (for OS recovery)

<F2> BIOS, to load setup defaults, then try to save, receive following error message:

          Formset 98FBBCFB-1392-4FDE-ABB8-C41CC5AD7D6D

          Failed to save storage: BOOT_MENU_ITEMS. Status: Access Denied

Do not have Windows8 installation discs for OS reinstall

Per Dell support site page, still have Limited Technical Support and Rapid Response Depot warranty support

Have read previous similar threads (including these links: http://dell.to/14tVLOChttp://dell.to/WieA5l ) without success in resolving issue


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