Hello,
Problem
I am using a Inspiron 15R N5110 and my warranty is already expired. A few days ago, i encountered a "blue screen" when i was playing computer game.As i thought by restarting the computer will solve the problem, i did not take down the error code or any information from the blue screen. Ever since, after booting up my laptop, I am unable to reach the login window that prompts for password before reaching the desktop.
Methods attempted
1. When i tried to "launch startup repair " or "start windows normally" , "launch startup repair" will lead me to a blank blue screen and stop there even if i leave it for a long time. "start windows normally" will just lead to the laptop restarting itself.
2. Booting up from safe mode. It is the same outcome as the above where it will end up at a blue screen and just hang there.
Please advice me on probable solutions. thank you