Laptop Turns On Only Fan+Power Light; No OS/BIOS

January 29, 2014, 3:11 pm

≫ Next: Turn Inspiron 1721 on - Black Screen & Nothing

Sometimes when I try to turn on my laptop (Vostro 3450), the screen will turn on but remain dark. No screen output will be visible. No beeps or other sounds either, the fan goes to what sounds like maximum speed.

When the problem occurs, I cannot turn off the system by pressing the power button, not even by keeping it pressed for more than 30 seconds. I have to disconnect all power sources (PSU and battery).

Some observations I've made so far:

- It seems to be related to how much time has passed between turning the laptop off and on again. I can reliably reproduce the problem by turning the laptop off and then turning it on again within one second. The more time passes, the higher the probability off a successful boot. So far I haven't encountered the problem when I turn the laptop on after leaving it off for an extended period of time, e.g. over night.

- When I disconnect all power sources (PSU and battery) and then connect at least one of them, the next system start will always be successful.

- The problem is OS independent. It can happen after selecting Windows 7's sleep mode, hibernation mode, hybrid sleep or regular shutdown, but it can also happen when I go to the BIOS and turn the system off by pressing the power button (in other words, when I did not even reach the OS).

- The problem is not RAM related. I have removed the RAM but the problem still occured (but the system beeped twice because of the missing RAM)

When it happens...

- The Dell logo does not show up, nor does the prompt for the BIOS password I'm using. The system does not seem to reach that stage.

- out of the four backlit symbols on the front of the laptop (Power, HDD, battery, WiFi) only Power and WiFi will be lit

- I've got a backlit keyboard, but the lights will not turn on. This is usually the first sign that the system is not going to boot up, because at the beginning of a successful boot up process the keyboard lights will turn on almost immediately after pressing the power button.

- As I wrote, when the problem occurs I have to cut the power supply in order to turn the laptop off. The next time, I can start the system normally. Now, if the previous way of turning the laptop off was through Windows' non-hybrid sleep option, on the next correct boot up I will be presented with the "Windows did not shut down successfully" message.

Any ideas/suggestions?

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Turn Inspiron 1721 on - Black Screen & Nothing

March 7, 2013, 6:48 am

≫ Next: Inspiron N5010 wont shut down, wont sleep, fan runs at full speed continuously

≪ Previous: Laptop Turns On Only Fan+Power Light; No OS/BIOS

My Inspiron 1721 laptop has stopped working. I turn it on - the fans start for a few seconds and it goes silent then screen stays black.

I left it on over night and turned it off and back on this morning and it came up until I logged into windows then went black again. Its like its in hibernation as the fans arent on and its silent although when I stripped it down the hard drive was still going when I listened.

Can someone tell me whats wrong?

I have tried the take the battery out / hold power for 60 seconds put the wire back in with battery out etc, tried external monitor thing, tried different ram etc but nothing at all.

Any suggestions?

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Inspiron N5010 wont shut down, wont sleep, fan runs at full speed continuously

January 19, 2014, 12:10 pm

≫ Next: Dell Vostro 3350 LCD Display Reversed

≪ Previous: Turn Inspiron 1721 on - Black Screen & Nothing

Hi,

Recently my laptop was dropped. It's a Dell Inspiron 15R N5010, and of course it's out of warranty and I don't have a recovery disk. The hard disk died so I have replaced it and performed a full clean install of Windows 7 SP1. I updated all drivers and ran Windows Update until the cows came home. I also updated the BIOS to A15.

As Windows starts up the fan ramps up to full speed and stays on continuously. If I do a restart, the computer will shut down, screen goes black, fan keeps running for a few seconds (longer than I think it should) but then the laptop does shut down and restart correctly.

If I shutdown the laptop, the screen goes black and all disc activity stops, but the fan continues to run at full speed. Only by holding down the power button for 7 seconds can I make it shut down fully. If I put the laptop to sleep, the same thing happens and there is no waking it back up (since it never gets to sleep).

Initial thought was that there is a problem with the heat sinks, but using the Core Temp utility, the Cores are running at 40degC. Max since I've been typing this is 55degC. There is not a significant CPU load (<4%).

It was pointed out to me that when I did the clean install, I should have installed the drivers from Dell and NOT by allowing Windows to search for a driver automatically (and to do this before running Windows update). So I did another clean install of Windows 7 SP1. Then I installed the following drivers from Dell, (in the order described here http://www.dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?c=us&l=en&s=bsd&docid=DSN_362048):

     DELL_SYSTEM-SOFTWARE_A01_R260746.exe
     R257260.exe Intel HM57 Express Chipset Driver
   R273110.exe Intel Rapid Storage Technology Driver
     R280657.exe IDT 92HD79B1, v.6.10.0.6289, A03
     R285472.exe Intel HD Graphics Media Accelerator Driver
     R257292.exe Realtek RTL8103T Ethernet Controller Driver
     R257296.exe Dell QuickSet Application
     R258276.exe Dell Wireless WLAN 1501 Half Mini-Card Driver

Alas, still the fan is running constantly at full speed and it wont shutdown properly.

When I analysed the system at dell.com/support/drivers it kept saying I need to download and install "Intel HM57 Express Chipset Driver". This suggests to me that for some reason that driver wasn't installing properly.... [UPDATE]: I have now downloaded the chipset driver from intel's site - the dell analysis no-longer suggests I need to download it. The fan continues to run at full speed. Could it be that the Dell driver I installed (second on the list) didn't install correctly, and I need to repeat the installation using the Intel driver this time? Is the order of installation for the chipset drivers really so critical?

Any ideas how to fix this?
Did I do anything wrong in the installation process?
Did I install the right drivers from Dell?
Is there somewhere friendly where I can download an image of the recovery disk?

Cheers
Rich

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Dell Vostro 3350 LCD Display Reversed

January 28, 2014, 9:35 pm

≫ Next: Inspiron 1440 need BIOS password

≪ Previous: Inspiron N5010 wont shut down, wont sleep, fan runs at full speed continuously

Hello,

I have a very bizarre issue with a Dell Vostro 3350 laptop. The LCD screen image is flipped backwards left to right, even at initial bootup of the computer (motherboard post and bios screens). The image is also ghosted (doubled). When plugged into an external monitor, the monitor switch keys work (Fn+F1) and the bios screen displays correctly, although this does NOT work at all when opened into windows 7....it will not switch monitors with the Fn key and the LCD display is always flipped backwards.

I tried a motherboard BIOS update (since it was an old version anyway), but no luck.

Has anyone ever seen this before?? Is this a potential LCD failure or a motherboard issue?? Thanks in advance.

Ken

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Inspiron 1440 need BIOS password

January 29, 2014, 4:41 pm

≫ Next: E5520 hard drive password at boot

≪ Previous: Dell Vostro 3350 LCD Display Reversed

I need a default BIOS password for this Inspiron 1440. I can supply Service Tag #, Express Service Code #, owner name, date of purchase, pic of screen, etc. Please tell me how to proceed.

Thanks for any help you can provide.

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E5520 hard drive password at boot

January 29, 2014, 9:01 am

≫ Next: Extra hdd in inspiron 17r model 5737 dvd caddy issue

≪ Previous: Inspiron 1440 need BIOS password

Hi,

Suddenly my laptop is asking authentication at bootup with hard drive password. Please help. It was working fine till last use and suddenly not booting up.

Please help.

Zaki

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Extra hdd in inspiron 17r model 5737 dvd caddy issue

December 16, 2013, 12:00 pm

≫ Next: HDMI to 2 dual monitors

≪ Previous: E5520 hard drive password at boot

I have recently bought a inspiron 17 R ( model 5737 ). And i replaced the hdd with a solid state disk (240 Gb). I now want to replace the dvd drive with the original 1 Tb sata disk in a caddy. the ssd is working fine, but the 1tbyte disk in the caddy does not show in windows ( i'm booting from the ssd). The 1 tbyte disk in the caddy is showing in the BIOS, so the hardware seems fine.

can anyone tell me how to get this working? The bios is up to date and when i put the 1 tb disk back in the main slot it works just fine.

Thanks,

erwin

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HDMI to 2 dual monitors

January 27, 2014, 6:06 pm

≫ Next: What dell driver is needed for a e5430 to repair missing PCI Device?

≪ Previous: Extra hdd in inspiron 17r model 5737 dvd caddy issue

Hi,

I hope this community can help me. I have an Inspiron 15R laptop which only have (1) HDMI and (4)USB output. The video card is only a Intel HD Graphics 4400. I want to connect 2 dual monitors both which have VGA and DVI input (no HDMI input). What cables do I need to run both monitors as "extended monitors" (ie. I don't want duplicate view)? I know I can use HDMI to go into one monitor. Can HDMI split into 2 monitors? Another suggestion, is can USB be used for one monitor, and HDMI for another monitor? I do not play games, just work and internet.

Please help Sad

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What dell driver is needed for a e5430 to repair missing PCI Device?

January 27, 2014, 5:40 pm

≫ Next: dell Inspiron 9200 acts like wifi doesnt exist, please help

≪ Previous: HDMI to 2 dual monitors

I am running XP still and now a PCI Device showed up missing for my E5430. What driver do I need? Thanks

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dell Inspiron 9200 acts like wifi doesnt exist, please help

January 28, 2014, 9:49 pm

≫ Next: something wrong with my drivers? xps m1530?

≪ Previous: What dell driver is needed for a e5430 to repair missing PCI Device?

So im not the most computer smart person in the world, a while back though, my dell inspiron 9200 took a major dump on me, completly crashed. I had a friend who said he could fix it, so i allowed him to take it to see what he could do. He brought it back and said it was working fine, but after booting up, i noticed everything was gone from my desktop. On top of that, the computer acts like it never had wifi capability. I can plug an ethernet cable in and connect just fine, but i have no wireless connection options whats so ever and the wifi and bluetooth light remain off. I did go in to bios mode and enabled the wifi, but still nothing, ive tried the fn+f2 key and still nothing. I have no clue what else to try and have searched everywhere for an answer. I dont have a restore disc and the computer has no restore points saved. the warranty is expired so they wont tell me anything on the phone without paying a fee i cant afford right now, very frustrating, any help would be greatly appreciated

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something wrong with my drivers? xps m1530?

January 29, 2014, 2:59 am

≫ Next: Dell XPS M1530 with Intel Centrino Ultimate-N 6300

≪ Previous: dell Inspiron 9200 acts like wifi doesnt exist, please help

i'm still working on fixing my computer issues. just about every driver i have tried to use fails me.

BIOS version/date: dell inc. a09, 7/14/2008
SMBIOS version: 2.4

so... basically, i'm running windows 7. i think that's all you need. and there's my bios version
i had the typical dell m1530 microphone issues, fixed that myself via symantec or something. everything was okay, and then i started getting the typical dell 1530 "usb port 2.0" pop up that said something about it being faster every time my lid would move certain degrees. and it always affected my webcam. managed to fix it for no more than a day, and it's back to the same thing. my webcam driver R165116.EXE , no matter how much i reinstall it, always ends up failing me. and now if i access anything to do with this camera even via app, it gives me the blue screen of death. i tried to take a photo of that with my camera so someone could help me determine the stop code and lead me towards fixing that issue, but now if i put in my sd card, it tells me "Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)"
oh. my god. maybe this might not seem like a lot of work, but i've tried so much and i really need my laptop for important reasons and these issues worry me to death. especially that it keeps crashing like it does. i can't do very much without a driver issue coming up.
these things have been going on for a while, i'm not sure if doing a system restore would fix this or not, or if i could even find a point in time they would all work.
uninstalling and reinstalling the drivers doesn't help. as a matter of fact, every time the computer starts back up whether it crashed or whatever, it tries to update them itself as if they weren't installed before though they were when it turned off and sometimes it works, sometimes it doesn't.
looking up these issues, dell had them all. i guess it's safe to say dell freaking sucks when it comes to some of their laptops. i see it's always the same ones.
i'm at a loss. is there anything else i can try? updating bios maybe? and then what about my blue screen of death issue? should i make another post for that one seperately or can someone help me with that also in this thread? i am so ignorant when it comes to these things and don't want to make the wrong move and make the issues worse. thank you so much.

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Dell XPS M1530 with Intel Centrino Ultimate-N 6300

June 23, 2012, 11:14 am

≫ Next: Inspiron 1545 intel wireless driver/suite installation problem

≪ Previous: something wrong with my drivers? xps m1530?

Can anyone help me find a driver that actually works with this configuration?? The drivers from the intel site seemed to install, but I still get an exclamation point next to the device in device manager and in properties for said device, it says, "device cannot start"

Where can I get drivers that actually work??

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Inspiron 1545 intel wireless driver/suite installation problem

January 29, 2014, 4:26 pm

≫ Next: Dell Inspiron n5110 issue!

≪ Previous: Dell XPS M1530 with Intel Centrino Ultimate-N 6300

i have an inspiron 1545 with intel 5100 card. I was using windows xp before but now i upgraded to windows 7 64bit home premium. I downloaded the intel wireless software and the installation cannot start, it keeps giving me an error and i don't know why. I've tried both the 32bit and 64 version of the software and still the same problem! why is this happening?

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Dell Inspiron n5110 issue!

January 29, 2014, 5:06 pm

≫ Next: Unable to install wireless driver for Dell Inspirion 3421

≪ Previous: Inspiron 1545 intel wireless driver/suite installation problem

My laptop has an issues with it's charging. I'm not experienced with computers so I cannot fix it. My computer will not even turn on unless it's plugged in, then it will turn on and it says 0% available (plugged in not charging) and then says consider replacing battery. The message consider replacing battery is new and I've had this issue awhile. I purchased a brand new battery which came charged. The computer worked unplugged until the battery died and then said the same problem as the previous battery. I now have both batteries, and an unslolved problem, does this sound familiar to any one ? Can I get some help?!

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Unable to install wireless driver for Dell Inspirion 3421

January 29, 2014, 7:20 pm

≫ Next: Please help on Dell Inspiron 1520 :(

≪ Previous: Dell Inspiron n5110 issue!

Hi guys. I really need your help.. what should i do? Only LAN Driver js working. Wireless not working. Im using windows 7 pro 64bit SP1. Please help me.

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Please help on Dell Inspiron 1520 :(

January 29, 2014, 7:21 pm

≫ Next: Inspiron N5110 Screen Freeze on Startup

≪ Previous: Unable to install wireless driver for Dell Inspirion 3421

Friends,

I am getting NTLDR is missing and press ctrl + alt+del to restart - message as soon as system boots up.

So I am trying to get it repaired using my XP professional SP2 CD. I am on the screen where it asks for Recovery console Administrator password, which I don't remember.

I am basically stuck and have 100 of important documents on this laptop. Please advice how can I go overcome this Administrator password issue ?

Please help,

Jesica

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Inspiron N5110 Screen Freeze on Startup

January 26, 2014, 1:53 pm

≫ Next: E-Port Plus II,APR,USB 3.0 docking station and U2713HM

≪ Previous: Please help on Dell Inspiron 1520 :(

My Inspiron N5110 will not start. When I turn it on, the display sometimes comes on and then immediately distorts with static lines and then freezes. Most of the time the computer turns on but nothing displays on the screen and it just starts beeping. I tried running diagnostics on startup but could never get to the point where I could select anything. The screen just freezes.

I assume this is hardware but what else can I do to test?

Thanks!

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E-Port Plus II,APR,USB 3.0 docking station and U2713HM

January 29, 2014, 8:16 pm

≫ Next: Inspiron 15 7000 (7537) Samsung SSD Compatibility Issue

≪ Previous: Inspiron N5110 Screen Freeze on Startup

I have purchased a Precision M6800, the E-Port II noted in the subject line and the U2713HM 2560 X 1440 resolution. I have two problems. The first is it doesn't matter which port I plug the monitor into it is always monitor 2. I can make monitor 2 my primary monitor, but I don't want to do that because of how I have to move between monitors. Does anyone know why the monitor always comes up as monitor 2?

Second, the highest resolution I can get on the monitor through the DVI ports on the docking station is 1920 x 1200. I've read some posting about not being able to use the DVI ports to get the high res.

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Inspiron 15 7000 (7537) Samsung SSD Compatibility Issue

December 3, 2013, 4:42 pm

≫ Next: My Battery check

≪ Previous: E-Port Plus II,APR,USB 3.0 docking station and U2713HM

Recently bought a Samsung 840PRO 256Gb SSD. Cloned the drive using bundled samsung software. Worked fine initially although still felt a little sluggish. However I soon encountered errors stating that the hard drive was not connected or responding.

Error codes:

0xc00002a operating system failed to start

0xc000001 operating system failed to start

�

Initially I put the blame on either a faulty cloning process (not all partitions were cloned) and/or a faulty factory windows install. So I decided to install a fresh copy of windows 8.1 core. (No Dellware)

Upon installation computer was noticeably zippier.

However not soon after the laptop failed to boot. I recieved the above 'No boot device found' message. After checking cable connections and still with no success I connected the SSD to another computer where it appeared that the main partition was missing and unallocated.

For Clarification the connection to the SSD was good on both occasions. I have had no problems with the original 1Tb western digital HDD and am currently using it.

I am now reluctant to think the problem is with the SSD as this same issue has been flagged by a couple of users on this forum [http://forum.notebookreview.com/dell-inspiron-dell-studio/734278-owners-thread-dell-inspiron-7000-series-56.html]

It now seems this issue might only be with the Samsung 840PRO series SSD

Anyone from DELL able to give a look at this?

Anyone here with the same issue?

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