Hey forums,
My new Dell XPS 13 is just over a week old. I'm a programmer and use the left Ctrl key a ton. Just this afternoon I noticed the key start making a crunching/plastic rubbing sound. It happens about 90% of the time, depending on pressure and angle. I'm very paranoid about sounds coming from my devices so I'm sure I would've noticed this earlier. It's only that key.
I'm not sure if this is an issue any of you have experienced -- perhaps something with the computer being a little warmer than usual or something -- I've been programming now for the entire day. I'm going to give Dell a shoutout eventually but right now they don't want to recognize my warranty tag and I'm not in the mood to be on hold for 24.5 minutes right now.
Definitely disappointed with such an issue coming from what I expected (reviews, cost) would be a premium device. Love it otherwise!
Thoughts?