problem in cd drive

i'm using dell inspiron 14r special edition laptop. i'm having problem while copying files from cd to hard drive. while copying large sized files the data transfer rate drops to 0 kbps and remain unchanged. the cd driver makes periodic noise(as if cd is rotating)  when the data transfer rate drops to 0 kbps. but after several attempts i was able to successfully copy the file. could anybody help me to solve this problem i'm having??

thanks