Quantcast
Channel: General Hardware - Recent Threads
Viewing all articles
Browse latest Browse all 28119

dell studio 15 screen distortion and graphics issue

$
0
0

I have a display issue with my studio 1537. I purchased my laptop in Feb and upgraded from vista to 7 using a retail version of windows 7 home premium upgrade.

Since upgrading the screen will distort and blur when i try to do simple things like switch between open windows or use aero snap.

I contacted dell email support and and they replaced my motherboard. This didn't fix anything. They would no longer respond to my emails so i called dell technical support. They made me do a clean install over the phone which didn't fix anything either. Dell then sent a technician to my home. He replaced my motherboard and returned the next day to replaced my motherboard another time, and also the LCD screen and screen cable.

I have now posted my laptop off to dell's repair center in the hope it will come back fixed. Below is a screen shot of the distortion. it generally occurs most around the tops of windows at first, and then spreads to fill the entire window or the desktop.

 

Has anyone heard of this issue before? I am getting frustrated at dell because they constantly insist on replacing the motherboard. I think this is because i have Intel integrated graphics. I heard on other forums that it can be fixed by replacing the 1gb ram for a 2gb chip to make a total of 4gb. (i currently have 3)
could someone please help me i would really like to have a working laptop for the holidays.


Viewing all articles
Browse latest Browse all 28119

Trending Articles