Dell Driver Analyze Utility - not working

I've been trying to run the Dell Driver Analyze Utility to check for drivers updates on my recently bought Inspiron 17R SE . 

Every time is run the utility first I get :

Initializing the Dell Driver Analyze Utility

 We are initializing the Dell Driver Analyze Utility... one moment please.

and after a few minutes :

We're sorry

We're sorry, we were unable to analyze your system. Please return to the Drivers HomeReturn to 

Tech support gave me useless answer like " there is a temporary system problem, check back in 24 hours"

or even worse :

"why do you want to update the drivers, there is no need for that, if the system is working fine!!!

Anyone with my same problem,

P_