Hi, new to the forum, hope this is in the right place.
I have an Inspiron 1564 laptop, and this morning when I tried to log on, I get this message "the user profile service service failed the logon. User profile cannot be loaded."
Googling this phrase gave me this page on Microsoft support: http://support.microsoft.com/kb/947215 but the solution there does not work for me because I am still stuck on the login screen. I cannot log into the computer, and so I cannot get onto the computer. I had to use another computer just to get online to search for assistance. What can I do to fix this?
Thanks in advance.