Hi There,
Please help, I've been having problems with my laptop for a while now and tried using malwarebytes, cc cleaner and MS security essentials to find any problems.
None could find any and malware bytes just hung so uninstalled it to see if that was the problem.
Now when I boot it says failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your windows install disc. (The laptop didn't come with any)
2. Chose your language settings and click next
3. Click "Repair your computer" (I don't get this option when I press F8 and none of the options in F8 work)
i made a back up disc (which takes up two disks) when I first got the laptop and if I use them in the optical drive then it seems to try to load but gets stuck on a blue screen with a green leaf (??) and goes no further.
when I run diagnostics I get errors on the optical drive and hard drive.
The hard drive says Error code 2000-0142 validation 44142, hard drive 0 self test unsuccessful status = 7
the optical drive says Error code 2000-0147 validation 11894, optical drive 0 self test:opu test failed
Cant find anything on the web to point me in the right direction and can't seem to get the Laptop to boot at all now :-(
Please help !!
CB