The DVD-RW Drive consistently makes a clicking noise even though it is not operating with a disc. Then, when a blank disc is placed in the DVD-RW Drive, the blank disc swirls as if being read. This too happens periodically. When I eject the drive and keep it out there is no clicking noise.
Troubleshooting Performed:
Performed Dell hardware diagnostics. No problems shown. Ran M/S Fix It. I was told the Detect Controller was fixed. I am not sure what this means? Dell replaced the DVD Drive with a new one but this did not resolve the problem, the clicking continues. Anybody else with this DVD Drive noise problem? Any suggested solutions from this great community? Thank you.