I have a Dell Inspiron 7110N running Windows 7 that I am working on for a friend. The laptop has been without anti-virus for almost two years. I ran multiple scans and cleaned up multiple viruses. After running Windows updates I now get a generic blue screen 0x0000007B and the laptop will no longer boot up.
I am unable to enter safe mode or even use the safemode command prompt.
Windows repair is unable to find anything. The only result is "Failure while setup is in process".
I just restored to the factory image but still get the same blue screen and boot failure.
There is a sata drive in the unit. I played with the BIOS settings and changed from ahci to ata and then back again which did not help.
I also did a memory check and chkdsk and it all came up OK.
The blue screen appears very early during the boot up process.
I am unable to run sfc /scannow. The message I get is "There is a system repair pending which requires reboot to complete".
I attempted a master boot fix but while the first commands were successful, the last command doesn't even show a Windows installation.
bootrec.exe /fixmbr
bootrec.exe /fixboot
bootrec.exe /RebuildBcd
windows installations found was: 0 ?????
I have command line access ONLY and I am running out of ideas.
Any help is appreciated.
Thanks.