I couldnt agree more with "it is embarising"....
My Harddisk was fried so i had to reinstall everything after getting a new harddisk...
That would be no-problem if your software works! For my Dell Vostro 3550 it says there are "53 files updates" when i search on your website....
So NOW that this stupid Automatic Software *** dosent work i have to go through All 53 to see if they are what i need for my computer to work!??!?
THis is STUPID - FIX the software!
I've just re-installed EVERTYHING on an entire new harddisk so dont give me ANY crab about "try reset ur browser blabla, try another browser bla bla..."
TRY the software yourself on your machines! Does it work, Dell? No? Thought so....
Fix it!!!!!!!!!!!!!!!!!! ASAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Or i will NOT be buying a dell again and i will NEVER recommend it to anyone...