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New Hard drive from Dell, can't connect to internet

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What am I missing?  A dell rep came out and installed a new hard drive.  Turned it on, looked good, he left.

When i turn it on, windows 7 starts up  When I click on internet explorer, says unable to connect.  

Running troubleshooting/diagnosis problems is no help.....

What can i try next?  I dont' have time to phone dell, and chat is 'unavailable".

thanks!!!


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