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M17x R4. Battery power start up problems

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Hi,

this is my problem, my alienware will not start on battery, no power light when i power up. When i power up using my power lead everything works ok. I can then remove the power lead and my alienware stays powered up with no problems. I get no bleeps at all. Im also unable to restart unless i have my power lead connected.

I have been onto Dell Support, done all the battery checks and updated my bios from v11 to v12. Still the same fault.

Dell Support is now closed until tomorrow. Just thought i would ask if anyone else has had this problem and resolved it /

Cheers


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