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Factory Restore Vista

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Working on a Dell laptop that pretty much needs to be reset to factory settings. It is a Dell Inspiron  1501 running Vista.

This is for a relative...it's not mine so I do not have any experience with this laptop and have never used Vista. I have no discs with it.

I can start it up but it is extremely slow etc so I can access everything. It has a Restore Partition. In other machines with xp & Win 7 you can do a recovery via the Factory recovery partion even without discs. In control panel there is a backup & recovery utility that lets you use a backup but it does not let you ausethe factory restore partion. It just says there are no back ups on this computer. Is this a Vista thing?

Can anyone suggest how I make it see or use the recovery partition?

Thanks


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