I have an Inspiron 14Z-5423, windows 7 64-Bit Home premium. I am simply trying to restore the computer back to the factor condition using the restore DVDs that I created when I purchased the computer.
I am able to boot from the restore disks that I created. Dell Data Safe is able to locate the factory image in the list of backups. I then select that and proceed with the restore. The computer begins the process of restoring but always hangs up while formatting the partition when it reaches 44% and simply says
"Error 0 x 4001100200001005"
The computer is now unusable and no longer boots from the hard drive.
Can someone please help?
Jim