My XPS 15 9560 Won’t boot
Hi guys.I just got my XPS 15 9560 delivered from the online order yesterday around 19 hours ago. Last night I tried to power it on and undergo some setup as usual for a new laptop. All seemed fine. I...
View ArticleWant To replace My Nic Card PCI Half Mini
I Presently Have A Dell Latitude E6520 Which Is Using A Dell DW1501 Wireless-N WLAN Half-Mini Card Network Adapter PCI And My Network Connection Is very Slow. I Have A Friend Who Said He Would Replace...
View ArticleHeatsink sticky stripe
Hello,Does anyone know how this sticky grey stripe https://imgur.com/Ia5BHRN is called? I want to apply new one on other side because I accidentally corrupted it https://imgur.com/S1iVQAlAnd is it...
View Article2017 Dell XPS 13" Keyboard Crunching Noise
Hey forums,My new Dell XPS 13 is just over a week old. I'm a programmer and use the left Ctrl key a ton. Just this afternoon I noticed the key start making a crunching/plastic rubbing sound. It happens...
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When Using WD15 Dock External Mouse and Keyboard Stop Working Occasionally
I have an XPS 13 9360 connected to the WD15 dock. I've noticed that regularly the external mouse and keyboard I have attached to it stop working.Here are some things I have observed:When this happens,...
View ArticleXPS 15 9550 Heatsink standoffs pooped out from motherboard
Anyone else got this problem? Should I sent my laptop to service shop? It still under warranty.
View Article[Dell Inspiron 5570,Win 10] WHEA-Logger 17 occurring every second (also...
For some reason, this mistake is logged every single second in the event viewer. The faulty component is, according to the logs, PCI Express Root Port. So far I have updated everything. Both Intel...
View ArticleInspiron 15 3558 battery intermittent
Battery symbol goes from full charge to off with x through it by tapping/jiggling/setting down laptop. Goes back on doing same. Every so often goes from full charge to 74-77% charged. Run battery...
View Article[Fixed] : Battery Plugged in not charging
I found the solution for battery plugged in not charging.Sometimes you’re getting a error “plugged in, not charging” message from your laptop battery. The error ‘plugged in not charging’ can be caused...
View ArticleDell Inspiron 7559 Screen replacement
Hi all, Any help would be appreciated. I have a dell inspiron 7559 and have opened my screen this morning to find that the screen has cracked - infuriating as you can imagine! I have definitely not...
View ArticleTB16 Dock Compatibility Help
Hello, I am new to the community and need help with a laptop/dock/monitor configuration.I have the following hardware I would like to connect for an efficient office.LaptopsXPS 15 (9550)XPS 12Latitude...
View ArticleNew XPS laptop came with another's ID
I ordered a 15" XPS laptop on 12-18-17. It came and after it booted up, another person's ID was on the sign in page. It also wanted me to try authentication for this "John Doe" person. The email was...
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Bios corrupted - no UEFI boot or saving changes
Iam using DELL Inspiron 5551 , with Ubuntu operation systym, after i upgraded Ubuntu to 17.10 , it caused many problems with my laptopand before I talk about the problems i would like to tell that this...
View ArticleDell 9343 takes multiple restarts after changing SSD
Upgraded SSD from 130 GB (original) to Samsung 850 EVO 500 gb SSD. Now it says "no boot device found" for 3-4 start-up attempts. On the 3rd or 4th it then loads the o.s. which is Windows 10.Not sure...
View ArticleDisplay Issues
Up until a few days ago everything was fine. Now I turn my laptop and have this distorted blackness at the bottom of my screen.
View ArticleUnreasonable Repair Delay
I sent in my Precision 7510 for repair on Dec 15 2017. It was received by Dell on Dec. 18. Since then there has not been any progress. No diagnosis was done, Dell does not know whether this particular...
View ArticleXPS 13 9350 won't power on
My wife's XPS 13 won't power on. The power LED lights up for about 10 seconds then goes off again. There's no fan sound or anything else. Pressing the battery check button shows it fully charged. I've...
View ArticleE7270 freezes when bumped on bottom near RAM module
I have a Dell Latitude E7270, less than 1 year old. It freezes when bumped. I've seem to have isolated the problem to the RAM module or connector. Upon re-seating the RAM, computer worked fine for some...
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Potential fix for BSOD (WIN 10) on Dell Inspiron 5559 after installing new...
Hi, today i had an issue with my laptop that i wanted to share my fix for.Issue: BSOD on startup, message: "MEMORY_MANAGEMENT" stopcode. bootloop cannot access win 10.Effectively, i 0'ed the harddisk...
View ArticleDell E6330 Trackstick buttons not working
Hi all. I just bought a refurbished Dell E6330 and installed Ubuntu on it. Super fast. Anyway, I just replaced the keyboard with one that has the keyboard illumination, but the keyboard I bought does...
View ArticleAdding 2nd M.2 SSD to Precision 7520
I purchased the Precision 7520 with:1TB M.2 PCIe Solid State Drive Class 50I'd now like to add another M.2 PCie SSD. Do I need to order additional parts/adapters to enable this? There is a similar...
View ArticleXPS 15 Turns on for 3 seconds and shuts off
Hi all...thanks for reading and hopefully helping.Dell XPS L502So when I plug in my ac adapter into my laptop the lights come on for 1/2 a second. If I unplug the laptop and let it sit for a minute...
View ArticleBIOS Locked..(password protected) on Dell Latitude D520
Hi Guys..Having purchased this laptop d520 as a "non Runner" and being a retired engineer with time on his hands and likes a challenge..Is there any way of unlocking the BIOS on this device,I have...
View ArticleOptiplex SFF 7050 How to add SATA hard drive?
I have a new Dell Optiplex SFF 7070 (7th gen Core-i5). It came with a 250GB SSD only. The empty hard drive caddy inside the machine is a 3.5" SATA hard drive caddy. When I install a 500GB SATA hard...
View Articledell 15 3558 upgrade?
i have dell 15-3558 with core i5-5200 up to 2.7 Ghz ,8Gb ram ,500 GB HDD disk and nvidia 920m 2gbso what can i upgrade in my laptop? can i upgrade to core i7 or upgrade nvidia memory?thanks
View ArticleNon-dell battery in BIOS - battery not recognized
Hello,I'm.. experiencing the following problem.. DELL Inspiron 3537 . Battery not recognized When loading: "WARNING: The battery cannot be identified.. strike F1 to continue.. F2 for setup...[...]" In...
View ArticleInspirion 15 7577 Windows 10 recovery Image
Hello,I want to replace my M.2 SK Hynix 128 GB SSD with a M.2 Samsung EVO 850 500GB SSD.I would like to have the Dell Recovery partition on the new SSD and all the Dell drivers.When I want to create a...
View ArticleIntel UHD Graphics 620 Driver version 22.20.16.4836
On my Inspiron 7570 I have installed the "22.20.16.4749" driver. I notice the availability of the "22.20.16.4836" driver for some other Inspiron models. My question is if the 4836 driver will also be...
View Article2 Simple warranty questions
Hello Dell Community,I own a Dell XPS 13 9360R received with Windows. I'm a linux user.My first question is: is warranty still valid if I format the whole drive and install only Ubuntu?If not, what...
View ArticleExcel Files Corrupt Following Dell DPE Encryption
Hello,We had a customer experience of many Dell DPE issues that forced us to crack the entire computer.The person modified a certain number of Excel file in particular and when restarting his computer...
View ArticleUnknown devices
Dell XPS 13 9343I have now downgraded to Windows 7 and installed all drivers. Everything works fine, but there are three unknown devices which I cannot detect. There is a "Other devices" branch in the...
View ArticleDell XPS 13 2 in 1 auto rotate not working
After one week, my new Dell XPS 13 2 in 1 (9365) will not auto rotate when used in tent mode or tablet mode. Here is what I tried and did not work:put the device in tablet mode and turn off rotate...
View ArticleDell XPS 13 2 in 1 boot fails frequently
After one week, my new Dell XPS 13 2 in 1 (9365) will fail during the boot process. Whether restarting or booting from a shutdown, it will fail to boot and will usually work after the second attempt....
View Article7577 has different specs in europe.. for the worse. Why?
I feel kinda cheated...I am waiting for my new 7577 that I've just ordered from the Danish dell page and I have afterwards figured out the specs weren't the same as in american/UK page (all online...
View ArticleXPS 15 9560 tab and caps vibrating
Hi All,Have had my XPS15 now for +/- a month, and i love the machine up till now. Checked everything, and a earlier problem with usb ports seems to have resolved itself and back-light bleeding is ok...
View ArticleInspiron 11 won't wake up from sleep
We have a Dell Inspiron 11-3147 laptop running Windows 10. For the last few weeks, it does not restart after going to sleep. We managed to get it going a few times by restarting in Safe Mode.We called...
View ArticleTurn on laptop with Fingerprint Sensor on XPS 13 9360
I recently got a Dell XPS 13 9360 with a fingerprint reader. It works great, but the laptop needs to be on to work. Under power management for the fingerprint sensor in device manager, I noticed a...
View ArticleUEFI Security Latitude 3340 A14
When switching a latitude 3340 to UEFI boot mode, it no longer puts astricks (*) next to USB and PXE boot devices in the F12 menu. I have been able to prevent a security concern by turning off UEFI...
View ArticleDell touchpad not showing in device manager
Hi,I am using dell inspiron 15R 5537. I am having problems with my dell touchpad. I am using wireless mouse for a long time and just few days ago my touchpad stopped working. I downloaded the latest...
View ArticleInspiron7000 VPN Issue
No matter what I try, I can't get my Inspiron to connect to my servers VPN. I suspect it to be something to do with fast boot but how do I disable?I believe it's a NAT issue as it has been with other...
View ArticleBattery for XPS 13
Where can I get a replacement battery for an XPS 13 9333? There are none listed here on the Dell site.
View ArticleI Want To Up Grade My ram
I Have A Dell Latitude E6520 That Is running 8Gbs of ram Currently Not Paired of Course But what I want know is how much total ram I can Install in my laptop and If dell with Blacklist the New ram
View ArticleInspiron 3721 17R battery plugged in not charging
I have an inspiron 3721 17R , bought it from a friend. It runs windows 7. It has new dell adapter and an used dell battery (with dell name on it)The BIOS shows 90W for the adapter so it seems...
View Articlemy dell inspiron n5010 touch pad right click remains clicked all the time
my dell inspiron n5010 touch pad right click remains clicked all the timewhat can be done
View ArticleThe horror story of Dell Support
I purchased two almost identical Dell XPS laptop, one 15" and one 13", for the purpose of back up each other. If one computer is down, the other is still running. The 15" runs fine, the 13" with the...
View ArticleCan’t Switch Fn Keys Back to Multimedia Keys
I have been using Dell Inspiron 15 5567 i7 since August of 2017. On January 3, 2017 I restarted my laptop for Windows updates. However, when I began to use the laptop after the restart it became...
View ArticleIs it possible to extend the existing RAM size of the dell inspiron 15 3567...
Please reply me if anyone have the answer for my above question?
View ArticleLatitude 7389 - installation of 2nd SDD
Hallo,I have the following question regarding the Latitude 7389. E.G. on the German Dell Website it is possible to order the laptop with a second m2-PCIe SSD. The Bios provides the option to...
View ArticleLatitude 7389 - installation of 2nd SSD
Hallo,I have a Dell Latitude 7389 and would like to install a second SSD. On the German Dell Website it is possible to order a Dell Latitude 7389 with 2 SSDs. Additionally, the Bios has the option to...
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