Quantcast
Channel: General Hardware - Recent Threads
Viewing all 28119 articles
Browse latest View live

Replacing Motherboard - Dell 15R Inspiron N5010

0
0

Hi there,


My Dell Inspiron laptop had an issues the other day which might to get a blue screen of death and then crash. I since tried to turn the laptop back on however, it was getting 8 beeps and staying on a black screen. Sometime it would boot and login before the black screen would appear.

Usually, 8 beeps would mean the display has gone however, after further testing and research i feel that the motherboard needs replacing. I am therefore looking to replace the motherboard however, I'm not sure which one to get. The part number for the one I have now is: 0VX53T but I am unable to find this anywhere. I've seen one on eBay (part number: Y6Y56) - would this be compatible? Here is the link to the one I've seen:

Thanks,


Priy


Discoloration in Inspiron Display.

0
0

Currently rocking 2-in-1 Inspiron 7568. Loving it and been working great for several months. However, a blue-tinted discoloration has begun to crop up on the left hand side of the touchscreen -- mainly noticeable with white/light screens, stretching from the bottom to the top. 

Here's a list of what has/has not been done to the computer:

  1. Upgraded to Windows 10 Education
  2. Has not been dropped or had anythingdropped on it.
    1. A docking brick fell on the keyboard while the screen was open.
  3. I'm planning on upgrading to an SSD, but this has not been done yet.
  4. I barely, if ever, use the touchscreen, and I am always gentle when I do.
  5. Drivers, updates, etc. are all current.
  6. There are two scratches on the shell, but this came from putting it into a bag and it rubbing against a bad/broke zipper.

Basically I need to know if there is anything I am potentially missing or if this needs to just go ahead and be serviced.

Thanks,

JB

EXCEL 2010 ; windows 7 ; grey; data OK

0
0

Running windows 7 L702X laptop ; excel 2010; > 10 worksheets

Open file shows grey instead of text; info print preview OK text

Saved as : to flash drive; taken to another computer ; open OK 

bring back t my computer ; open flash drive ..... GREY

Have seen similar problems within Microsoft forum. Not sure how that forum works

I produce this fie, updated, new name, daily. Ptroblem show on old files as well.

Fan Error dell inspiron 13-7352

0
0

It's very strange, my fan works at full load constantly despite the motherboard and cpu being at moderately cool temps 38-40 C, however if I place my hand in the center of my laptop on the bottom the fan shuts off and the laptop is quiet again. I've never dropped nor mishandled the laptop, I've made sure to be extremely careful with it but I don't understand whats going on with it. If anyone can chime in i'd appreciate it.

Dell Latitude E7250 overheat

0
0

Hi,

So I have Dell Latitude e7250 with i7 CPU (5600) and the CPU temperature is reaching 103 C when it's under load. 

I did the self test and I got a warning about the temperature out of range issue. 

Is it normal for this laptop ? Please note that I'm not getting any auto restart or shutdown, just seeing overheat using HW monitor SW.

Alarm bell

0
0

Dell 1535 studio laptop

I am getting an alarm bell at about 12 seconds intervals .

I connected the power to a different AC source and the alarm stopped.

The power indicator in the notification are shows fully charged.

What does the bell indicate?

Frank C

Lack of response by Dell

0
0

I am very frustrated by the lack of response by Dell to repair my laptop. I feel that Dell is not taking care of the problem and not responding to my emails. I have been working with them for 6 weeks and my laptop has not been fixed properly. How do you get Dell to honor the warranty and fix the problem? I have been cheated by them not honoring the warranty!

Problem: Harddisk starts to spin even though laptop is switched off, once charging cable is plugged in

0
0

Hello everybody,

I have the following problem:

I have an Alienware 17 laptop. When the charging cable (while attached to the laptop) is put into the socket, the laptop makes a beeping noise, and switches on - well, something is switched on.

There is no proper boot, but I can can hear the harddisk spinning. It will stay like that, until i push the Reset button, upon which the laptop boots properly.

I wonder, what is the reason for this behaviour & is there a chance that this will damage my hardware?

At any rate, I would very much like to stop this behaviour.

Your help is much appreciated.

Philipp


Install Win7 Ultimate UEFI USB on Latitude E5570

0
0

So apparently the E5570 laptops are a bit difficult to get Windows 7 on in UEFI mode (due to the new chipset and USB3 only support).  Anyways, I was able to get a Windows 7 Ultimate ISO, copied it onto a USB drive (formatted Fat32) and embeded USB3 and Samsung HD drivers.  I'm able to boot and install ultimate from the USB as a legacy device.  However, I am NOT able to install via the USB drive as a UEFI device.  It acts like it is going to work, but just sits as the "Starting Windows" screen.  The reason I need to install it via UEFI is I need bitlocker enabled and from what I can find bitlocker will not work on Windows 7 ultimate if the OS was installed via the legacy option on a UEFI enabled system (it has issues with the TPM).  Is there anyone out there who knows how to get around this?  I really don't want to go to Windows 10 and bitlocker is a must for these laptops.  Thanks

inspiron 11- per service tag it is supposed to have memory card slot, but it doesnt

0
0

So in February I ordered my kid an inspiron 11 as first computer. Later I decided to upgrade the memory and I called Dell and provided my service Tag. Dell told me it had a 2GB memory card and I could upgrade to a 4GB card. I ordered the card and disassembled my computer to find there is no slot to upgrade. After an hour on the phone I find out that what I am looking at is one with a fixed memory module. I told them that per my service tag it is supposed to have a slot and be upgradeable. They told me there is nothing they can do.

So I say how bout you exchange this for one that has what I ordered. They say since its over the 30 days there is no way to return or exchange. I said even though its your fault ???

Am I being unreasonable ? All I want is what I ordered. After a few more calls to India One person finally tells me there is a first and second generation of this laptop. Ist gen has the fixed and the second has the replaceable. So I tell them that per  Dell tag  this is supposed to be 2nd generation and therefor it was built wrong. They again say " we have a 30 day no Hassel return " and your over that.

Any suggestions folks ? I'm sick of beating my head against the wall with these people

Can Inspiron 13 7000 (7378) support 32GB RAM?

0
0

I purchased this configuration and wonder if it can be upgraded to 32GB RAM:

  • Inspiron 13 7000 Series (Intel) - 7378
  • 7th Generation Intel(R) Core(TM) i7-7500U Processor
  • 16GB Single Channel DDR4 2400MHz (16GBx1)

The service manual @

http://topics-cdn.dell.com/pdf/inspiron-13-7378-2-in-1-laptop_service%20manual_en-us.pdf

says

The Inspiron 13-7378 has two SODIMM (RAM) slots, which are accessible by removing the base cover.

So, there are two slots: one is occupied with a 16GB SODIMM and the second is empty.

The manual also says

Your computer supports 4 GB, 8 GB, 12 GB, and 16 GB dual-channel DDR4 memory of up to 2133 MHz.

I read this as "16GB DDR4 memory can be used." But, I wonder if Dell means "the total capacity of the computer is 16GB."

According to

ark.intel.com/.../Intel-Core-i7-7500U-Processor-4M-Cache-up-to-3_50-GHz-

the CPU supports up to 32GB RAM.

Question: has anyone installed a second 16GB SODIMM, to increase the notebook's memory to 32GB?

Brand new Dell Inspiron 15 7000 won't turn off, stuck on black screen

0
0

The keyboard on my new Windows 10 Dell laptop stopped working completely so I tried shutting down. Windows seems to have shut down but the computer won't turn off (the keyboard backlights are still on and the fans are going). Pressing and holding down the power button (even for over a minute) does nothing, I can't pull the battery as it's inbuilt.

Is there anything I can do other than waiting for the battery to run itself out? And what if it doesn't turn on again after that?

Inspiron 13 7000 & 32GB RAM?

0
0

I purchased this configuration and wonder if it can be upgraded to 32GB RAM:

  • Inspiron 13 7000 Series (Intel) - 7378
  • 7th Generation Intel(R) Core(TM) i7-7500U Processor
  • 16GB Single Channel DDR4 2400MHz (16GBx1)

The service manual @

http://topics-cdn.dell.com/pdf/inspiron-13-7378-2-in-1-laptop_service%20manual_en-us.pdf

says

The Inspiron 13-7378 has two SODIMM (RAM) slots, which are accessible by removing the base cover.

So, there are two slots: one is occupied with a 16GB SODIMM and the second is empty.

The manual also says

Your computer supports 4 GB, 8 GB, 12 GB, and 16 GB dual-channel DDR4 memory of up to 2133 MHz.

I read this as "16GB DDR4 memory can be used." But, I wonder if Dell means "the total capacity of the computer is 16GB."

According to

http://ark.intel.com/products/95451/Intel-Core-i7-7500U-Processor-4M-Cache-up-to-3_50-GHz-

the CPU supports up to 32GB RAM.

Question: has anyone installed a second 16GB SODIMM, to increase the notebook's memory to 32GB?

Dell Inspiron 15 7559 has no key board Backlight feature?

0
0

Dell Inspiron 7559 15.6 inch FHD
Intel Core i7-6700hq/8gb/1TB sshd/4gb
GTX 960 M/Windows 10

AW17R3 + AGA + EVGA GTX 1070 FTW

0
0

Is there any combination of NVIDIA drivers, BIOS, and windows that will actually work with this EVGA 1070 FTW in the amplifier?

I just purchased the 1070 and the amplifier, I keep getting code 43 which I've read means the driver is not working. I've literally tried 40 combinations of different drivers, bios, and I even did the windows 10 anniversary update to see if that would work. I've tried manually deleting nvidia files, and DDU, still nothing.

"Windows has stopped this device because it has reported problems. (Code 43)"

The 1070 starts up and looks so pretty, then right before the login, a green strip appears at the bottom of the scree, then the login screen appears, and the fans stop spinning on the card, I think that is when windows notices that the amplifier is a toaster.

It seems like neither dell, nvidia, or evga cares to integrate new cards with the amplifier. This seems more complicated than it should be, I have spent 20 hours following anything I can find in 100s of threads of people not getting the amplifier to work with drivers (it is a clear pattern since the inception of the amplifier).

Before someone trolls me, I know the EVGA 1070 FTW card does not allow the graphics amplifier to close, I purchased it for resale value in the future because of the lights. I plan to upgrade every new generation :)

My oculus is somewhat working with the 980M inside my laptop (no idea why optimus exists but I got all the different programs dedicated to nvidia... but I want to unleash the 1070, any help appreciated!!!

For background on the exact things I purchased throughout this past year to get here:

 

 

 


Dell Inspiron 3521 Laptop Computer

0
0

My hard drive failed with error code 2000:0142 and validation code 99930. When I plugged those numbers into the matrix at Dell.com/support it said the hard drive had a hard failure and needed to be replaced. I ordered and received a new like hard drive from Dell. I called 1-877-407-4513 for help as instructed on the packing slip. I was transferred six times after waiting on hold for several minutes several times. When I was transferred for the sixth time I was assured that this was the person who could and would help me. I gave this person the same information I gave all the others and she tried to tell me that I wasn't the owner of the computer. I bought this laptop at WalMart in 2013. I no longer have the telephone number under which the computer was registered because it was a land line that we disconnected. After getting this ownership straightened out I was again put on hold for several minutes several times. When she finally came back on the phone and I told her I needed help booting up and installing Windows 10 on the new hard drive I had purchased and received from Dell. She muttered something unintelligible as she had a thick India accent and was very hard to understand. When asked if she would please repeat, she hung up on me. Had it been a dropped call she had my call back number and should have called me right back, but I received no call. I think I will go the way so many of my friends have gone and never buy a Dell computer. I want service here in America provided by Americans whose English I can understand.

Dell Latitude E6420 BIOS Factory defaults restore

0
0

After change boot value to UEFI, notebook freeze after display logo DELL, after press F2 or F12 display yellow text only and freeze.

Advice on Latitude E7470 with an i7 processor instead of i5

0
0

Hello,

I'm considering purchasing a Latitude E7470 ultrabook with

  • an i7 processor (instead of the default i5 processor),
  • 16 GB RAM (instead of the default 4GB) and
  • 512 GB SSD (instead of the default 256 GB)

Now, I've overheard some laptop technicians informally say that the i7 processor produces way too much heat and also reduces battery life (or: the hours between 2 charge cycles). 

Could someone knowledgeable in the community confirm for me the following :

1. If the i7 processor (relative to the i5 processor) produces way too much heat, resulting in an overly hot keyboard most of the time, and/or in the CPU fan running most of the time, and/or making the laptop generally noisier to use?

2. If the i7 processor (relative to the i5 processor) significantly reduces battery life? For example, if some type of computing is resulting in 8 hours of battery life, how many hours per charge cycle could I expect from an i7 processor for the same computing?

3. Any general advice on whether to go or not go with i7?

Many thanks in advance.

XPS 15 (9550) Powers itself on after shut down, sleep or hibernate. BIOS code issue or hardware fault?

0
0

Hi,

I have a brand new XPS 15 (9550) machine which I suppose may have a factory defect, but I'd like to try asking here and see if others have similar experiences before sending it to repair.

TL;DR; Issuing a shut down, hibernate or start command makes the laptop go down. Light from the power button goes away. 2 seconds later, the power comes back on and the system starts up.

On delivery, the laptop had Win 10 Pro on it. I want to have a clean install without the bloatware which is often shipped with new computers, so I reinstalled it on the very first day with a USB stick prepared with Windows 10 Pro install media on it. Once installed, I added the WLAN driver and let the machine get all other drivers via Windows update. Once done, I shut down the machine and put it in my bag. So far so good, I thought. 

When i took it of of my bag I instantly noticed that it was hot and that the screen was already at the Windows logon as soon as I flipped up the screen. Logged on and tried to shut it down just to realize that the machine comes back on 2 seconds after completed shut down. I tried this several times to see if it was repeatable, and yes it is. Behavior is same every time. It's the same regardless of choosing shut down, hibernate or sleep. Always 2 seconds after the light on power button goes out, power comes back on.

BIOS wise, 1.2.10 or 1.2.14 release behaves equal. I have tried resetting the BIOS to factory defaults and BIOS defaults as well.

Operating system wise, I've tried reinstalling the machine with both the Microsoft install image (The Microsoft tool that prepares a USB drive as Win 10 installation media) and the image supplied by Dell via the support pages. No difference. I've tried to stay on drivers supplied by Windows update, as well as manually installing everything from Dell support site. No difference. Findings from google refer to "Fast boot" setting in windows but I did not get any improvement from either settings of this.

I even went as far as tried to run Ubuntu on the laptop to see if the behavior is OS agnostic, and yes it seems. Shut down from the menu of the Ubuntu desktop gives the same result. 2 seconds after power led goes out, the power returns.

Even when in the BIOS settings menu, I can do a short press of the power button to request a shut down and reach the same result. 2 seconds after power led coming off, system is by itself restarting.

The only way to shut down this computer is to do a long press on the power button. If I do that, the machine shuts down and stays off.

Last thing to share here is that inside the BIOS interface, there is a power state log. In there I can see that the system has powered off at a certain timestamp and that the associated reason is something like "ACPI Power off" or similar (don't have the machine here at hand right now". Immediately after that, there is a power on event but the reason is listed as "Not applicable". I interpret this that there is something actually making a signal to the system to start up, rather than a hardware fault. Possibly a BIOS bug.

My patience is rather much consumed with this as I do not see any more things to try. I think next stop is the workshop for this machine but I cannot be without it for the next week so I'll need to keep it with me some time still.

Video Inspiron 15 7000 Series 7559 problems

0
0

Hello, I'm having trouble with the video, at least 3 times a day I have to reboot the laptop, because the windows of the bar disappears ...

[URL=http://s118.photobucket.com/user/koltipelto/media/2016-09-22%2009.01.59_zpseqnrvklp.jpg.html][IMG]i118.photobucket.com/.../URL]

I have tried to unital and install all video drive, windows update... What I can do?

Viewing all 28119 articles
Browse latest View live




Latest Images