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Hard drive error 2000-0142 on diagnostics

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Hi,

My laptop takes a lot of time in restarting. Generally i keep my laptop on hibernate or sleep and it works perfectly for 1-2 weeks. But whenever I restart or shutdown, it takes lot of time in restarting. I have to start it 2-3 times then only it starts working. While restarting if i choose safe or networking mode it works fine but if I choose normal mode it takes time and I have to restart 2-3 times.

So to check the problem, I ran diagnostics test. Every test is fine except hard drive test. It shows error 2000-0142. Hard drive o- S/N S2WDFCJX

Kindly let me know the solution.


Dell XPS Backlight Keyboard Software

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`I can't seem to find any software for the backlight for my XPS 15. I have no options to enable it and there are no drivers listed on the website.

any idea?

thanks

BIOS Password/Unlock Key inspirion 14z-N411z

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Upon reboot, get prompt for "Password/Unlock Key."  There is also an "Unlock Key Hint Number" 8312904F.  Advice on how to determine the unlock key? Inspirion 14z-N411z TAG:

<ADMIN NOTE: Service tag removed per privacy policy>

EXPRESS SERVICE CODE: 

<ADMIN NOTE: Express service code removed per privacy policy>

Inspiron 7520 Battery Not Recognised

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Hello

Have an Inspiron 7520 fro 5-6 years which worked perfectly until recent Windows update to Windows 10. Since then, every time I power up the laptop, I get a message stating that the 'battery is not recognised' and can only use the laptop if I have AC power connected. If pressing F2 to do diagnostics, the battery is displayed as not being recognised - non Dell

The battery is the one that came as new with the laptop and is most definitely a Dell battery for the Dell 7520.

How can I get rid of this erroneous error and/or test the battery??

Many thanks

Latitude E7250 Windows Activation Help

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Hello, I have a Dell Latitude E7250 that I recently reset it to factory settings. When I tried tuning laptop on afterwards and a screen that pops up that says, "Windows isn't Activated" then when I scroll down and click on the "Activation Details" section it says

Error Code: 0x80072EE7

The serve name or address could not be resolved

The laptopl will not let me go online with WIFI, stating that there ae no Wifi connections available.

Could anyone tell me how I could resolve this without having to connect to WIFI with the laptop?

Please and Thanks!

XPS 15 9550 - Waking Up Laptop From Sleep

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In order to wake up my laptop from sleeping I have to hit the power button. The Dell Logo appears and then I'm prompted to sign in. Normally with other laptops I just hit any key and it returns me to my desktop.

Is there something wrong with my laptop or is it normal for these laptops to have to hit the power button to wake it up from sleep?

Thanks.

Dell Inspiron 15r power button light wont turn off after shutdown laptop

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Hello,

After upgrading my OS from Windows 7 to Windows 10, When I manually click on "Start-------> Shutdown " my power button light wont turn off, screen goes black but the bottom is still giving light, it only turn off men I press it 7 sec ore remove the battery. Can some one help me and solve my problem. 

AC Adapter Plugged in - Not Charging/BIOS Update

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I am trying to troubleshoot why my AC adapter is not charging. According to Device manager, it is working properly. Posts indicate I should try to update BIOS, however my battery is below 10% and it will not allow me to update it. What can I do?

Also, I read about removing a battery and charging it. How do I do that?

Please help before my battery dies altogether!


Laptop wont turn on.

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I have a Dell Inspiron 3543 and it will not turn on! It beeps when I try, in 3s, over and over. I have tried taking the battery out and unplugging it and pressing the power button for 10, 20, 30 seconds, I have tried pressing it 10, 20, 30 times. I tried pressing F2 and F10 and F12....Tried everything forums have told me and still it is not working. I don't know what else I can do. My warranty ran out in July 2016 and I can not afford the computer repair places. I do a lot of work on my computer!! Please someone help me! 

Has anyone got sleep working without problem on an XPS 13 9333?

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I've tried everything to get sleep working on my XPS 13 (9333) running Windows 10 but I just can't get it to work reliably: sometimes it sleeps OK, sometimes the machine hangs when initiating sleep and sometimes it hangs on a wake from sleep. The only way out of the hang is to do a hard power-off by pressing the power button for four seconds.

What I'd like to know: does anyone have sleep working on this machine?

Dell Latitude e6510 bluetooth

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Hi everyone I would like to know which bluetooth module I need to get bluetooth on this laptop.

I am experiencing the same right hinge issue with my 5558

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I just spent nearly 2 hours today attempting to get my 5558 Inspiron repaired under warranty for a broken right hinge that also screwed up my WiFi. Who do I contact to get this issue covered and cost me 160 dollars?  This is amazing everyone with exactly the same problem on the right hinge, not the left even.

And then to be accused of abusing my machine, when it never actually moves from its location. The only thing I do is open and close the *** lid !  I always had a trust in Dell products and they're quality. Well that's now out the door.

I am an unhappy camper.

HDD and PCI M2 SSD

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Dear Dell team,

I am using laptop Dell Precision 3510 with HDD 1TB.

May I add more SSD M2 PCIe ? So I have both HDD and SSD M2 PCIe in my laptop.

Please help .

Thanks & Regards,

Hoang

Issue updating BIOS from Dos using bootable USB

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Hello All,

I have found myself in a tough situation - hoping someone can help!

I have an Inspiron 15R SE 7520 and my current BIOS version is A07.

I have tried upgrading to the newer versions (A10 or A11), however due to non-charging battery problems I cannot do it on Windows as battery power is below 10%.

Using the instructions provided to install for non-Windows users from DOS using a bootable usb, when I try to load the 7520A11.EXE all I get is "Test." and nothing happens. I also tried adding '/forceit' after the command but still no luck.

Any help would be highly appreciated.

Thank you in advance,

Kind Regards,

Gergo

ControlVault firmware update failure on a Dell Precision 7710

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Hi,


I purchased a Dell Precision 7710 laptop 2 months ago from Dell's website with the fingerprint touch sensor.  Afterwards, I installed Windows 10.

The laptop has been working fine until I installed the following update for ControlVault

Dell ControlVault2 Driver and Firmware

View details
File Name: Security_Driver_JP80V_WN64_4.4.28.187_A06.EXE
Description: Update Package for Microsoft® Windows® 64-Bit. (27.78 MB)
Version: 4.4.28.187 ,A06

Dell Printer Support Phone Number

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 We gives a Dell innovation best arrangement and well administrations. For get a Dell Customer benefits so Visit our site HTTP://dell-printer.com/ for dell portable PC, scratch pad, Tablet, Desktop, screen and so on. We have best and trust-capable arrangement about dell Technical Support Service, Dell Printer specialized Support. our Dell Printer Support Phone Number 1-888-993-6399 at USA Toll free. We do take care of the all issue identified with Dell Printer.

Dell Printer Support Phone Number

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 Hii I'm gonna happy to share my dell experience and as well a service in this forum. This is nice moment for me. Please read my post and thread and reply us. We gives a Dell innovation best arrangement and well administrations. For get a Dell Customer benefits so Visit our site HTTP://dell-printer.com/ for dell portable PC, scratch pad, Tablet, Desktop, screen and so on. We have best and trust-capable arrangement about dell Technical Support Service, Dell Printer specialized Support. our Dell Printer Support Phone Number 1-888-993-6399 at USA Toll free. We do take care of the all issue identified with Dell Printer.

Fingerprint issue

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Hi All,

firstly, thank you for your time and effort

I have Latitude E5550 which come with Ubuntu system.

I changed my OS to Windows 7 Professional - Service Pack 1 - 64Bit. Manually and without a drivers CD, I downloaded all my drivers from Dell Support using my service tag

I used to have the finger print work normally, but recently I formatted my laptop and now I can't use the fingerprint anymore.

when the problem first appeared, I could see fingerprint under Biometric device but it was unavailable. at that time, I installed DDP (Dell Data Protection) and when I "enroll" fingerprint, it shows the device is there but it couldn't detect my finger. Also, when I tried to update the firmware, It said that I need to install Dell ControlPoint Security but I couldn't find it in Dell Support. After that, I uninstalled DDP and firmware and reinstalled them again from Dell website but the problem was that when I tried to run the installation wizard of firmware, it couldn't be completed (rolls back).

Today, I installed the firmware again from Dell website and it's installed but the finger print is not found by Biometric device or DDP console. when I run Control Vault, I receive error message that firmware needs to be updated and when I try to update it, another error message appears (anti hammering is enabled and maybe preventing firmware from updating).

current situation:

1- fingerprint not detected

2- when I install Control Vault drive, I cant use DDP

3- after reinstalling Control Vault, I can use DDP for passwords but not the fingerprint since device is not detected.

your help is highly appreciated since I did everything in my power to try solving my issue

thank you,

1TB SSD upgrade in Latitude E7470

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The order choices on this laptop list a 512MB M.2 SSD as the largest choice.  The tech specs also list 512GB as the max, but I wonder if that just reflects what Dell offers.  There are now 1TB versions on the market of the M.2, so would this work as an upgrade?

XPS 12 9Q33 Need to reset BIOS *ADMIN* password

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We have two XPS12 9Q33 units that have the BIOS Admin password set, but no one left in the department knows the password. We've tried all the normal variants to no avail.

Yesterday I spoke with out of warranty support, and the gentleman was unable to help as from his documentation this computer has a Phoenix BIOS, while in reality all the units we have are AMI BIOS. We have 12 of these units, but only these two have the admin password set.

Does anyone know of a way to reset the BIOS ADMIN password? Not the system password, we have that, it's specifically the ADMIN password. Support yesterday was very frustrating in trying to get them to simply listen to what our problem was so I gave up on that and came here.

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