The AC power adapter type cannot be determined: Inspiron N5110

February 26, 2013, 11:32 am

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I have a Dell Inspiron N5110. Recently my laptop has been given me errors about plugging in the right adapter when it is the same adapter that I've been using since I bought the laptop in August 2011 and it is the exact same adapter that came along with the laptop.

I also bought a new original Dell Inspiron N5110 Charger but the problem persists.

The configuration of the Charger that came along with my laptop and the one I bought new are the same and are as follows:

Dell P/N: MK947

Ref. ADP -90LD B

Model: DA90PM111

Input: 100-240V ~ 1.5 A          50-60Hz

Output: 19.5V -- 4.62A

The error that currently occurs whenever I plug in the charger is:

The AC power adapter type cannot be determined.

Your system will operate slower and battery will not charge. This problem might be solved by:

- Ensure the plug is inserted completely for best system operation

- Connect a Dell 90W adapter or higher.

The charger is properly plugged in. Sometimes I twist and turn the plug that goes into the laptop and it starts charging but most of the times it doesnt do that and gives me the problem.

I checked Dell Battery Meter, to check Battery's health, and it states the battery is running normal.

So there's no problem with the battery.

I used a different charger of more power (Dell laptop charger only but of different model) and it charged my laptop just fine. Can anyone tell me what the problem is? And why is my laptopn giving me this particular error with the adapter that is supposed to be used with this model and has always worked normally until now?

Will appreciate the help!!

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My dell inspiron 17r SE won't even boot past the dell logo screen

August 31, 2013, 4:40 am

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I've had this laptop for about six months with a few issues. It wouldn't even let me do a recovery save! Now I was just watching something online and it decided to freeze. After about an hour of waiting for it to go back to normal, I force shut it down and after that it kept coming up with the error message 0xc000021a. I haven't even done anything... And now it won't even go past the dell boot up logo to even go to the error page. I've tried pressing f2 and f12 but only the bar appears and it doesn't go any further in the boot screen or bios setup.

Help???

not recognising external harddrive?

August 31, 2013, 10:40 am

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I have been trying to crate a backup and recovery disc for my new inspiron15. at frist it wouldn't let me because I only had cd's, and it wanted one disc with more space. I plugged in my external hard drive which I had already formatted, but it says 'no usb connected'. there is an option somewhere for hard drives but they must be over 100GB and mine is 70.

how can I create a backup/restore disc?

How-To Fix Dell XPS 10 Tablet's DEAD-BOOT Issue!

August 31, 2013, 11:18 am

≫ Next: Inspiron 15 3521 Touch Display

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Recently, I had a major issue where I thought I almost lost my new XPS 10 tablet, due to trying to upgrade to the new Windows 8.1 preview.  Essentially, I did the upgrade, restarted the tablet and ran into an issue with booting back into the tablet.  Everything I tried, including using the Windows 8 recovery disc did not work.  Until I did this...

(Please visit the site to view this video)

By Ben Scharbach

Inspiron 15 3521 Touch Display

August 31, 2013, 9:02 am

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Just purchased the Inspiron 15 3521 yesterday.  Right out of the box, noticed the Touch Display wasn't working.

After reading, I,m under the impression this model doesn't actually have a Touch Display, that it is an option on a higher model.  Is this true?

On the outside of the box, it clearly states...

"15.6" HD Widescreen Touch Display with Webcam"   The word 'Optional' is nowhere on the box or anywhere in the description for this laptop.

Help Please!!!

Dell Vostro 5460 bluetooth not working Windows 8 pro x64

August 31, 2013, 12:22 pm

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Bluetooth is not working in my laptop. The icon to turn on bluetooth is also greyed out. I am using Windows 8 pro x64.

And also there is no bluetooth device in the device manager.

I tried reinstalling the drivers but the problem remains the same. I am using this driver "Network_Intel_BT_W84_A00_Setup-6V9TR_ZPE". This problem occurs 15 days back also but after updating the bios to the latest version, it got resolved. But today it comes up again. Please help me in this.

Touchpad on Dell Studio 1737 disabled when on AC power

August 31, 2013, 12:32 pm

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I have just experienced this issue on my Dell 1737 using an after market charger. I'm at a friend's rural home for a labor day party. Last year at the same party my Dell OEM .burned out hence the after market replacement. The replacement charger worked flawlessly for a year at my home. I suspect the power here is flawed either voltage or stabilization or open neutral. I'll report if the problem goes away when I get home.

XPS l501x - Touchpad Drivers

February 28, 2013, 4:42 pm

≫ Next: how to disable Inspiron 15R touchpad tapping sound

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Hello. :)  I recently purchased an XPS l501x.  The person who sold it to me was kind enough to upgrade the system to Windows 8 (which the system seems to handle very well and which I'm liking a lot), but they didn't remember to install any touchpad drivers for the system. I would like to be able to turn the tap-to-click option off, or at least adjust it's sensitivity, since at the moment, while it works, it's ultra sensitive.  I've searched the Dell database and found a myriad of touchpad drivers for different XPS systems.  I've come across Synaptics, Dell Cypress, and Alps drivers, or have read forum threads that mention them.  I'm confused which I should be installing for this l501x system -- especially since it's running Windows 8. 

Any help would be very much appreciated.

Thanks!!!

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how to disable Inspiron 15R touchpad tapping sound

August 28, 2013, 7:40 am

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I just purchased a brand-new Inspiron 15R (Intel core i7-4500u, windows 8).  It's making noisy sound when tapping it. I went to control panel -> sounds, and choose "no sound", no help.  I also went to control panel ->mouse -> dell touchpad -> Dell Pointing Devices, and unchecked "tap to click", no help either.  Please let me know how to disable it.  If the issue can not be solved, I have to return it back to store.  It's too noisy, especially in the meeting, at night and early morning. 

Dell xps losing wifi connection

August 31, 2013, 9:52 am

≫ Next: Failure to power on when plugged into power adapter.

≪ Previous: how to disable Inspiron 15R touchpad tapping sound

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Hi  !

One of my  Dell laptops has problem with the wifi connection dropping several times every day.

Connection is reestablished easily by reconnecting to the SSSID manually  , but it is annoying to be disonnected while surfing on the internet.

So , I want to know what causes the disconnections, and did some investigations & troubleshooting.

Until now, the troubleshooting has not fixed the problem:

• Installed different Wifi acces point and connected to this one. Problem returns on laptop.
• Changed IP settings on laptop to fixed IP address instead of DHCP client config.
• I installed latest driver for the wifi card.
• Installed the Intel wifi Proset configuration tool, which does not show any events  about the disconnections.
• I installed Wireshark (http://www.wireshark.org/) on the laptop.
• Wired connection has no disconnections, only wifi connections is giving this trouble.

After being disconnected I did this troublshooting:

• On the laptop: run/cmd.exe /  arp -a  shows accesspoint (gateway) ip and mac address 
• Pinging the gatway ip address from the laptop does not echo , no reponse
• In wireshark I can see ARP functioning between the laptop and the access point , exchanging MAC addresses.
• So there is a layer 2 connection between access point and laptop, but IP connection is not functioning (no ping reply).
• Window event log only show some DNS error after the disconnection, which can not be a cause but is a result of the problem.

What else can be done to fix these disconnections????

In picture you can see the wireshark log detail showing the laptop (intelCor) is receiving the gateway's MAC address (starting with 1C:3E) over the air.

At this point IP connection is lost, no ping response....

Failure to power on when plugged into power adapter.

August 23, 2013, 11:09 pm

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I recently purchased an Inspiron 15R and have so far been mostly impressed with. The only problem I have had is that I find, if I leave the computer off for more than 15 minutes, it cannot be powered on by pressing the power button if the power cord is plugged in. As soon as the power cord is removed from the computer, or disconnected from an outlet, the computer can be powered on by pressing the power button. I was previously recommended to update the BIOS, but when I went to do so, I saw that I had the most current version. I ran the executible file I downloaded from the support site anyways, and saw no change in behavior.
Is this something that can be remotely fixed or do I need a new computer?

Caps Lock deactivates text boxes

August 31, 2013, 3:36 pm

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When I press Caps Lock while typing text, the text cursor disappears and the text box deactivates, thus I need to click again on the text box to resume typing in it.

I have a Dell Inspiron 17 R, running Windows 8.

How can I fix this problem? Thank you!

Dell Insprion N5010 laptop Processor Upgrade? *Compatible Processors?*

August 31, 2013, 3:36 pm

≫ Next: Dell latitude e6520 - USB root hub starts working after a while only

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Hiya Guys! I am new to the forums but I think I've got the gist of it now!

My laptop is a Dell Inspiron N5010 and It is very powerful with its i3 processor! (My specs will be below)

I do a lot of animations with cinema 4D and it takes a long time to render. I also like to game.

I did a lot of research on it so far and what I heard was its only compatible with i3 and i5 first generation processors!

I want to know if I can maybe get a i7 or a quad-core i5?

Will You Guys also provide links too? 

Thanks Guys :D :D :D

�

---------------Laptop Specs---------------

-Processor: Intel i3 350m Havendale/Clarkdale host bridge

-Motherboard: Dell, model 005wc3

-Bios: Dell, A15

-Memory(Ram): 4 Gigabytes DDR3 1.5V

-Graphics: Amd Radeon 5000 Series (I think 5470 or 5670, It said that before I upgraded to windows 8, I'm dyslexic)

- Os: Windows 8.1 preview (Had No Problems with drivers so I think it wont bother anything)

-Hard Drive:  HDD 300gb

---------------Laptop Specs---------------

Thanks Guys :D

�

Dell latitude e6520 - USB root hub starts working after a while only

August 31, 2013, 2:19 pm

≫ Next: inspiron 3520 not booting from hd but boots off usb and i can see my hdd how can i fix win 8

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Hello there,

recently i updated the system utilietes application because my screen diming wasnt working.

After that install i realised my mouse stopped working after reboot. I head the new usb device connection sound and mouse started working, after like 2-3 minutes after the start.

This is not a new situation to me as my mouse used to work like that all the time while booting the PC in docking station, i had to switch to PS2 adapter to fix that...

But now this is a wireless usb mouse and i have no ps 2 nor docking station so why is this happening?

Why is it that everytime i finally fix something in this dell latitude something else stops working?

Please help this is really flustrating, i have to wait for 2-3 mins before i can start working with my pc because of this.

How to fix the usb roothub?

Any help would be aprichiated.

inspiron 3520 not booting from hd but boots off usb and i can see my hdd how can i fix win 8

August 31, 2013, 3:22 pm

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inspiron 3520 not booting from hd but boots off usb and i can see my hdd how can i fix win 8

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xps m1530 won't start

August 24, 2013, 1:31 pm

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My laptop suddenly won't start.  I have put a cd labeled "Windows 7 System Repair" into the CD/DVD drive and nothing happened.  I now cannot even remove the cd!  I have another cd labeled "Dell Laptop Recovery Windows 7 64 bit" that I would like to try but can't because the CD?DVD drive won't empty.  So...how do I get the cd out and how are either of these cd's supposed to work?

65watt or 90 watt adaptor ??

August 30, 2013, 11:34 pm

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I have a Dell Inspiron 3521 (with Intel Graphics 4000) which is bundled with a 65 watt adapter. I have another adapter of 90 watt with myself.
Is it safe to use 90 watt with my Dell 3521 laptop ? Or are there any risks ?

About Boot Problem

August 31, 2013, 9:54 am

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Hello Dell Community,

I am using dell Inspiron 1440.As my laptop hungs,I restarted it.
Before window starts,I got the messages like this
"Use the up- and down- arrow keys to move the pointer to the desired boot device.
Press [Enter] to attempt the boot or ESC to cancel.
Internal HDD
CD/DVD/CD-RW Drive
Onboard NIC
BIOS Setup
Diagnostics
"
I chose ESC .

After that ,I shut down it.And then opened it again.I got  above messages.

I did not get above messages before.
Now I get the messages before window starts.

May I know why do these messages  appear before window starts?

If I choose ESC key,can it affect the other devices in the system?(Or)How can I resolve this problem?What steps should I take?
May I know about it.

Thanks in advance
Nwe Nwe

Dell Vostro 3460 lcd screen shadow problem :(

August 31, 2013, 10:43 am

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Good day! Dell!

i have dell vostro 3460, i have problem on my lcd screen it has a dark shadow it covered my screen almost 1/4 of it. can you help me? here's my service tag 210QZV1 can you check my warranty if it's covered so i can brought it to your service center? I'm from manila philippines, can you give me your service center here? Thanks for help, Any recommendation, advise or help is greatly appreciated :)

�

Jorico Margallo

Latitude 5510 Windows 7 Reload/Recovery

August 31, 2013, 10:48 am

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I am attempting to repair my buddy's Latitude 5510. The hard drive died. I managed to backup his data before it crashed. I have replace the hard drive. Of course, there are no recovery CD's any longer, that would be horrible to provide those to the end user. So I contacted Dell and they sent me a Windows 7 Home Premium 64 bit USB drive. The laptop previously had WIndows Home Basic 32 bit. Everything I have read, this laptop should be able to run 64 bit. I has a Core I5 in it. I boot off of the USB recovery device. It loads Windows, configures it and boots up. But when any sort of update is applied, software or drivers, that's it. It goes into repair mode and that's it. Done. Won't boot up.

1) Will this laptop run 64 bit Windows 7?

2) Why is it so darned hard to get recovery cds? Where do I get a 32 bit recovery CD? The sales guy made it sound like the didn't exist, hence I went along with the 64 bit version.

Thanks,

Wave