Hello group,
I have an Inspiron 1559. I'm mystified by the little icon on the right-hand control key. It looks like a little square with three parallel lines inside it. Can somebody tell me what this does?
Thanx,
Ron
What does the right-ctrl key do?
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Wireless speed fluctuates
I have "Europe Dell Wireless 802.11g/n + Bluetooth v3.0+H S Card". I have reinstalled Windows 10 on my new Hard disk drive and I can see the wireless driver is "Broadcom 802.11n Network Adapter". The driver version is 6.30.223.256.
I can see that my wireless speed varies from 30 MBPS to 1 MBPS. I have got my work laptop IBM Lenovo and when I check the wireless speed there, it is consistently at 48-50 MBPS. I have BT HUB4 smart wireless router which automatically uses best channel and I can see it is presently channel 1.
It seems to me the problem with either wireless card or wireless driver. On my old HDD I had Dell Wireless driver and I had exactly same problem. So it looks that the wireless card is not up to the job.
I have Dell Inspiron 15 N5050 laptop which is out of warranty.
If you know any idea which can resolve the fluctuation of the wifi speed please let me know.
Thanks for looking at it.
Regards
Rakesh
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Inspiron N4010 Will not restore
I'm attempting to restore my Inspiron N4010, windows 7 back to factory settings so that my son can use it. I follow the instructions and bring up the advanced boot menu and select repair; then the laptop starts up as normal. No changes. I've tried this several times with the same result. I haven't found anything online to help. What can I do. Help, please?
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XPS 13 9350, "plugged in, not charging"
New machine, first time I started it up I got this warning message:
Product Name: XPS 13 9350
System BIOS 1.0.0,
Service Tag: xxxxxxx
ePSA: Build 4302.10 UEFI ROM
Alert! The AC power adapter wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available.
Note: This warning can be disabled in BIOS setup.
I didn't worry about it for a couple of days, but when I plugged in the power adapter the battery status said "48% battery level (plugged in, not charging)".
In the BIOS Settings under General, Battery Information, it showed "AC Adapter = Unknown" under System Logs, BIOS Events, it showed: date/time "Alert! Unknown AC power adapter, may affect performance."
I clicked the "Diagnostics" button on the startup Alert page and the Dell SupportAssist report under "Battery and AC Adapter" shows "AC adapter Current: 1 watt adapter, High: n/a, Low:n/a".
The little blue light on the adapter's plug is lit up.
Many other folks have run into similar problems with Dell laptops, but there only appear to be so-so workarounds and very few solutions. I have a very short time period in which to return the machine, and I'm not at all a hardware guy, so I'm not opening it up.
Any solutions/fast suggestions?
Thanks,
Chris
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Dell XPS 9550 - Black screen + buzzing noise?
I bought my 9550 (i5/4k/256gb/8gb) on Feb 6 from the Microsoft Store. It suffered from some black screen issues, even after updating everything fully, BIOS, Intel/Nvidia drivers etc.
The past week, a new development has occurred. The laptop goes to black screen and a loud buzzing noise emits from the speakers. It's not the usual coil whine but a really loud buzzing sound. This happened once when I was watching a short video on Facebook, and again when I was watching a video on Youtube, both times using the laptop's speakers. It has crashed to a black screen before while watching YT but without the buzzing noise (I was using headphones), this is new. I have checked that everything has been updated, and it has, yet this is happening.
I'm past my return date, and surely all the force shut-downs I have to do because of the black screen can't be good for the laptop. I hate that I can't even watch a video without fear of my laptop black screening and making me force reboot. Why should I have anxiety over using something I just bought and paid so much for! Really frustrating laptop. Just another problem on top of all the others it has had.
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keys not working on inspiron 11 3000 2 in 1
hey,
there is a problem in my dell inspiron 11 3000
some keys{ caps lock, a, tab, q, z, esc, 1,`}
don't work some times
they dont do anything for a long time
then suddenly start working very fine like nothing is wrong and work very good for 10-15 minutes.
then they stop working again,
they dont do anything
plzz help how to fix this
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Dell 7720 Intel rapid start after ssd upgrade
Hey guys, I had previously changed my Sata options in the Bios to AHCI so I that I could install windows on my 32Gb Msata drive. I used this setup for a good year or so but now I just purchased and installed a SSD for my system. I've reinstalled windows and upgraded it to windows 10 but after installing the Intel Rapid Start desktop app, I noticed it doesn't give me any options for acceleration using my 32Gb mSata drive.
When I go back to my Bios to change my Sata options back to Intel Smart Response Technology, I keep getting the blue screen saying my pc will restart an basically I cant get anywhere like that. I'm only able to boot into windows with my Sata options set to AHCI however I still want to use my 32Gb msata for cache purposes and to accelerate my ssytem.
Any help would be appreciated in helping me re-enable it
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New laptop won't start
I just got my laptop in the mail and opened it up all carefully cause it's new
And I plugged it in and it won't turn on I tried the unplug and disconnect battery
Hold power button but it didn't work can anyone help?
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Unable to update Dell Drivers in XPS13 with Ubuntu
I have received today my brand new XPS13 shipped with Ubuntu
I am unable to update the Dell Drivers via the Software Updater. I consistently get the message "Requires installation of untrusted packages"
It seems to also prevent me from updating some of the additional software via apt-get but that is still under investigation.
Do you have any suggestion on how I can make sure that the Software Updater can digest the Dell Driver package?
Not sure if it is related, but when completing the installation of the laptop, I got the message "installer crashed (on dell-desktop). After that, the initial configuration was stopped, the system restarted and it seems to be working...
Thanks for any suggestion,
Miguel
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System recovery problem
I want to reinstall the Window 7 in my computer. I tried to look for the factory image like mentioned in this post: http://en.community.dell.com/support-forums/laptop/f/3518/t/19522613 , but my user did not show this option. Could any one tell me what can I do?
Thank you!
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XPS 13 9343 Windows 10 won't connect to a specific wifi router
My XPS 13 9343 connects to wifi networks with no problem but struggles to connect to one specific sky router. It used to connect to it with no issues and the other day it decided it wouldn't. It can see the router but shows a very low wifi signal and then says It can't connect to this network. Then after about 30min it will connect itself and stay connected for maybe an hour and then disconnect and refuse to connect again for at least 30min maybe longer. Resetting the laptop, wireless adapter or router has no effect.
No other devices connected to the router have any problem such as iphones, ipads and other laptops. I have also reset to default settings on the router.
My Dell is windows 10 with all updates installed and wireless adapter was last updated Dec 15 so doesn't seem to be associated with this issue as this problem has only started the last couple of weeks. I can't make any sense of it as nothing seems to have changed with the router or laptop since the problem started or right before, I can't even see any recent laptop updates. Does anyone know what it might be, I believe it to be the laptop rather than router and have had historical problems with this laptop and its wifi refusing to connect since I updated to windows 10 but it has usually been with public wifi connections rather than home connections.
My adapter is a Broadcom 802.11 version 7.35.333.0
Thanks
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Pictures and Apps Went Missing-Please Help
Good morning. I have a Dell Inspiron 15. It is only about 6 month old. I dont use it daily, so this week when I logged on it did its typically installing updates. I have windows 10 installed.
Since that time my pictures appear to be missing.
I am not able to "Personalize" my desktop. I get this message: "This file does not have a file associated with it. If one is already installed create an association in the default programs control panel"
Also, I used to be able to flip from the "Desktop" to the app screen. There is no more app screen.
I tried a system restore last night, it did not work.
Any idea what happened and how I can fix?
Thank you!
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Latitude D600 - Service Tag - booting Question
The USB ports on my D600 died - don't know why - but decided to get another motherboard. So I found one on eBay from an outfit called red_planet_motherboards. The board is supposed to be manufacturer refurbished. However, when I installed it in my laptop, I get a "No bootable devices" error, regardless of what hard drive or bootable CD I put into it. In looking at the BIOS settings, I find that there is no service tag or asset tag information entered. My question is: Does not having a service tag keep the computer from booting?
Thank you!
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Dell XPS 15 Questions HELP!
Hello!
So i am currently looking into buying the Dell XPS 15 laptop, but before i do, i was hoping i could add the RAM directly with Dell and add a 1TB HDD since it comes only with a 256gb SSD..
There seems to be no custom options available, i know that in the past i was able to Upgrade those features. The laptop can handle up to 32GB but it comes only with 8GB ram, i was hoping i could add another 8GB to boost it up to 16GB. I know i can do that after the purchase, but i am not so good working with hardware and i've read its a complicated job to do so on this model.
As for the HDD, is it easy to add a 1TB HDD and still keep my 256GB SSD?
This is the laptop i am looking at: 
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7559 (6369 best buy) gaming laptop - no usb mouse after standby
I use a kvm to switch between computers
just got the new laptop, and when it goes into standby, I use the power button to wake it and the mouse will not work until I reboot
the keyboard (on the same usb connection from kvm) does work
I have looked at all the power management stuff, but nothing fixed it
mark
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n5010 turns off automatically after few seconds.
My laptop n5010 suddenly started showing blank screen , no beep . so i re flow it thinking it might be gpu problem. but after re-flow when i started laptop it shows dell logo , proceeds to window loading and automatically shuts down, same is noted when i goes to BIOS setting.
It is just opening for few settings.
I also put out CMOS battery and put back it again and then when I power up laptop it is then showing RTC failure with no beep but only for when time after putting back CMOS . on second start it is again doing same , few seconds display and shuts down , no beep.
Kindly give me suggestion that is it CMOS problem or anything else.
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Latitude E5470 i7-6820HQ Europe availability
Hi, I'm very interested in getting this laptop, but I'd like to get the i7-6820HQ version (with touch screen, probably), but this kind of choice doesn't seem possible in any dell online shop in Europe (I'm in Italy, specifically). There are only i5 quad core or i7-6600U with no touch display option.
So, is this something that will be available soon, or I can forget about this and move on with something else? It's so weird that it's possible to get this in Asia or US, but not en EU.
I've contacted the online support, but they have no idea about this, so maybe anyone here has better infos at global level.
Thanks
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XPS 15 9550 CPU still throttles!
Greetings,
I thought all my problems with CPU capping/throttling were gone with the BIOS update, but it seems they are not.
I "had" a problem where on battery power my CPU would throttle to ~0.8GHz when playing games. In the menu the CPU would still be around 2.9GHz, but the moment the actual game would start, the CPU would throttle to 0.8GHz and my FPS would drop drastically. I tried numerous solutions to solve it, but since I mostly play games on AC, and in all other situations CPU would function normally (AC like frequencies), I decided to let it be.
But, since yesterday, my CPU is capped to 0.8GHz whether I'm on battery or on AC. Nothing I do can change it. I tried switching power profiles, setting the minimum processor state to 90% and 100%, changing the thermal settings in Dell Power Manager, reverting Windows to previous states where I know it worked normally, resetting the BIOS, nothing helped - the CPU is still capped at 0.8GHz.
I thoroughly looked into it and it seems the reason for throttling is BD PROCHOT. It appears it sends CPU to its lowest power state, as if it was overheating. The CPU is definitely not overheating, temperatures are around 35°C and it's idling.
For the first issue (gaming performance drop) I have no idea what was the cause, but the second I suspect has to do with firmware update for Thunderbolt (Intel_TBT3_FW_UPDATE_NVM16_A03_02.12.07.exe). Because it is the only thing that changed in the time.
I have the FHD, i5 version with BIOS 1.1.19.
Please help, this is making my XPS basically unusable...
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Up and Left Keys not working together
Hey everyone, I have recently encountered a problem on my New Dell Inspiron 5559. I've noticed when I press the Left and Up Arrow Keys together, they do not work. I have tried this combination of keys in many different circumstances, on several applications, but they will not work as they are supposed to. These buttons will work individually, and any other two of the arrow keys work when pressed together.
I have also tried using an alternative keyboard to see if the problem remained, however a different keyboard didn’t have this issue in any of the same tests, therefore the problem lies within the Inspiron Keyboard.
I’ve tried dusting the Keyboard, updating, uninstalling and reinstalling the Keyboard Driver but to no avail. I have taken extremely good care of my Laptop since receiving it and have done nothing to cause this issue.
Can somebody please be so kind as to help me with this problem? As this combination of keys is crucial to lots of Games and other Software which I use on a daily basis. Please could you tell me how this can be fixed? Because at the moment, the keyboard is not functioning as it is intended, and is causing major problems.
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Dell Inspiron 14, 500 series, Touchpad problem
My built in touchpad works about 50% of the time. When it is not working it manifests as
- I can't perform a two finger scroll
- I can't move the pointer at by moving my finger on the pad. The only way to move the pointer is to left click and move the pointer simultaneously. This allows me to move the pointer but highlights everything on the screen while moving
The touchpad drivers are up to date. Often, if I restart the computer the problem goes away for a while but now it is more frequent. Any help is appreciated.
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