Sorry for my terrible english.
So, i bought a used dell laptop which was repaired by authorized service a some time ago.
The disk configuration is 1Tb HDD + 32GB SSD mSata.
The first thing that surprised me is a fact that a laptop named xps15 (by service tag) has a bios program and some hardware (like videocard) from m3800.
And the second thing is a subject. So what can i do to enable intel rapidstart technology?
After about 10 minutes wireless connection between my laptop and external monitor disconnects. Have two laptops, one of which keeps a stable connection, the other does not.
One that does not is: Dell 15' 2 in 1, with i7-6500U CPU (Skylark, ver 6?); Wireless card Intel Dual Band Wireless - AC 3165; Windows 10 Pro, clean install, 64 bit; Intel ProSet Wireless Driver ver 18.32.0.5, connecting to Microsoft Wireless Display Adapter.
One that does is Dell 13' 2 in 1, with i7-5500U, Wireless card Intel Dual Band Wireless - AC 7265; Windows 10 Pro, clean install, 64 bit; Intel ProSet Wireless Driver ver 18.32.0.5, connecting to Microsoft Wireless Display Adapter.
I am thinking that the problem is that the wireless adapter in the one that does work is the AC 3165 which is a lesser wireless adapter than the AC 7265. Is the 3165 indeed a lesser card? And could that be my problem?
If the 3165 is my problem, then my understanding is that the socket in the Dell 15', the one that won't work, is smaller than the socket for the 7265, so can I get a better card that will fit the socket?
Good afternoon!
I have a DELL latitude E6540 and the usb ports are not functioning. I've tried to put in a logitech blue tooth device as well as a flash drive and the ports are not reading them.
I've checked device manager and there are no exclamation points. Can someone advise why this is happening?
Thank you,
Vern
I want to use a Latitude E6510 to hold web conferences. Should I increase RAM from 4GB to 8GB? Has anyone experience problems getting 2 4GB memory chips installed and working properly?
KCav
I'm having the same issue with sleep (XPS 13 9350, purchased last week). After putting it to sleep it wakes up again about 5 seconds later. The same issue occurs when I hibernate it. Can someone at Dell help me get a technician to fix the issue? I have the Premium warranty.
hello,
why my laptop's Enhanced Pre-boot System Assessment (ePSA) does not work?
The VGA is ok, after checking by holding D and turn on my laptop. The monitor is black and ePSA does not work.
Hi,
I have a Dell XPS 15 9530 with only Windows 10 installed. After a simple reboot I noticed that the boot process started taking a long time (> 5 minutes), but at the end Windows booted correctly and evertything worked fine. I run the diagnostic test and no errors are returned.
Then I tried to restore the BIOS setting to their default values and now the boot seems to take a longer time, I am still waiting since 30 minutes ago.
The boot process stuck at the point where the Dell logo is only visible (I think before all the Windows processes starts). The same thing happened if I try to enter the BOIS settings, so for now I am not able to access to the settings. I really don't know what to do.
If you have any suggestions, you will help me a lot :)
How do I get the keyboard backlighting on?
I've tried toggling F10, 11 and 12! I've also tried the right arrow key.
Any ideas please
Hi all !
Are there any solutions in order to recovery Ubuntu on my Inspiron 3000 without the CD image ? I saw a partition on my hard disk but I can't start with it ?
Thank you very much for your support.
Regards from Italy
Anna Maria
I recently switched from a M6600 to a brand new M4800. With the 6600, it would take a minute for the mouse and keyboard to work when docking. With the M4800.. they never work. I have to shut the laptop down to dock, or reboot once docked or they never recover.
Help! Thanks.
Hi, new to this forum. I don't really know what the rules are, so please excuse my ignorance. Well, here's my story.
I purchased a Dell XPS 13" (late 2015 model) around October 2015. Within the last few months, however, I've been experiencing VERY frequent BSODs. The error code was 0x00000663, which after a quick online search, I found to mean either a hardware issue or driver issue. Now, I factory rested my computer twice. The first time I chose the option: "Just remove my files." The second time I chose: "Remove file and clean drive." But after both cases, the BSOD persisted which made me believe it was a hardware issue.
I contacted costumer/tech support. Via "Dell Connect" they performed a crash dump analysis with a third part software: "WhoCrashed" and found that the "Broadcom WiFi Driver wireless driver" was an issue. So they simply uninstalled the current wireless driver and reinstalled it from the Dell website. Then they proceeded to download a few more drivers, "just in case." Here's a screenshot of the drivers they downloaded, including the wireless driver.
But then within merely 2 hours the BSOD occurred again. TWICE. Same error code. Frustrated for having wasted an entire day just so they could update my drivers, I contacted them saying that they didn't fix the problem. All they would reply was to: keep reinstalling the drivers. I'm currently reinstalling, but I'm sure this is a hardware issue. What should I do? I need a reliable computer and I paid $1000+ dollars on this system.
I'm getting fed up enough to just want a full refund and buy a Macbook instead. I hope Dell costumer service can actually help me because I really do like the laptop itself.
SupportAssist provides a history of all the BSODs ("Critical" red boxes). This is occurring far too often for a premium device.
Ok, so i have had the laptop for close to three years now, and it has never given any problems until now. I know about the static electricity and have done all of that fun stuff, but it still won't turn on. This happened when I shut the computer down. It has happened twice during a restart, but after the restart it randomly turned on about an hour later. The charger is fine, and the adapter has a green light. The light in the front of the computer lights up when I plug it in. Thanks in advance.
Hi
I have a dell inspiron 5720. A few days back my 2 year old banged it shut and it had stopped working since then. It showed error message "operating system not found". When I ran diagnostics I got the error message 2000-0142 validation 129851. I tried removing the hard disc and putting it back but it still does not boot. When I ran diagnostics again I got error message 2000-0142 validation 91775. I'm not sure what to do. Any ideas. Any help south be appreciated.
So just after receiving my Alienware 15 R2 laptop, I've tried turning it on, everything worked. Then I set everything up. So approx. after 30 minutes the laptop died. No lights, nothing is working, won't turn on, The AC adapter won't help either, when I connect it to the laptop, no lights are lit up on the laptop itself. The battery percentage on the laptop (when it was still working) was showing that it was charged at 100%. I don't know what to do seeing as it is a brand new laptop and it just died after running for about 30 minutes. Does anybody know how to solve this issue?
Possibly after an update of windows there my touch screen doesn't work.
XPS 27 last model. I use Windows 10.
After installing Windows 10 it worked fine during several months. The problem occurred only recently.
I checked all my drivers and updated them (bios included)- but no response.
I reinstalled Intel HD Graphics - no response.
There is no more a HID-compliant touch interface in the Device Manager
How can I get it back!
Thanks for answering
I have a Dell Latitude E5550. Screen was damaged and needs replaced. The current screen I have is 1366x768.
There is a 1920 x 1080 replacement screen available. Can I order this screen (same size as the 1366x768) and achieve the 1920x1080 resolution?
Thanks.
My situation is Im trying to upgrade my lcd screen from 720p to 1080p , ive done this with another computer , a hp with no problem ,i had to replace the screen and lcd cable , now i have a XPS 15z (L511z) it had 720p lcd screen with resolution Resolution : WXGA and the LCD cable that belongs to it (Part: N6MMX) .I have recently bought a 1080p LCD screen that belongs to the XPS 15z(L511z)
Now the reason im posting this is because i know the part for 720p screen is N6MMX but im hoping is that anybody will give me a link of where can i get the right lcd cable (video cable) for 1080p or part number
In conclusion does anyone have the part number for the cable of 1080p LCD screen for the XPS 15z L511z?
This only started occurring a few days after purchase. The BIOS was updated, along with all the drivers, but now it is driving me mad!
These (perhaps) 1 pixel high horizontal white lines flicker and flash all over the screen at various times, mostly when videos are being played or PhotoShop used. They also show up on some webpages and sometimes on start-up/shut down.
Anyone suffered the same and managed to fix this themselves?
Hi there,
I have Inspiron 5748 (P26E) and battery I got with it is Dell 40Wh XCMRD 14.8 V.
I have opportunity to buy Dell battery 65Wh 4DMNG 11.1 V. Is it compatibile with my Inspiron. Is this voltage difference significant? Does it make difference?
Thanks in advance!
Hi guys
I recently did a fresh install of windows 7 on a friends computer. a dell inspiron N5040. However, when I reinstalled, the network drivers didn't install along with everything else. No biggie usually.
I tried doing the dell auto-find drivers tool, however after going through the installation for the drivers provided and restarting the computer, I still couldn't use ethernet or wireless to connect to a network.
Ethernet controller hardware ID
PCI\VEN_10EC&DEV_8136&SUBSYS_05051028&REV_05
Network controller hardware ID
PCI\VEN_14E4&DEV_4727&SUBSYS_00121028&REV_01
PCI Simple communications device hardware ID
PCI\VEN_8086&DEV_3B64&SUBSYS_05051028&REV_06
If someone could point me in the right direction, it would mean a lot to me.
Thanks!
