Quantcast
Channel: General Hardware - Recent Threads
Viewing all 28119 articles
Browse latest View live

XPS 9550 Unable to use recovery/rescue options - Windows10 PE doesn't support the Intel controller.

$
0
0

I've had my 9550 for about two weeks and decided to do a factory restore.  Windows 10 PE doesn't recognize the Intel controller and cannot find the system drive.

Apparently this was also a problem with Windows 8 as well.

support.microsoft.com/.../2826045

How can I install the Intel drivers in Windows PE like below so I can utilize the recovery option?

https://msdn.microsoft.com/en-us/library/windows/hardware/dn938381(v=vs.85).aspx

But more importantly, why didn't Dell include those drivers in the Windows PE environment if they need them to conduct a restore function?


Precision M6400 memory speeds

$
0
0

Bought four Crucial 4GB 1333 sticks for the Precision m^400 and they are only read at 532, Mhz after i install them. Is there any reason why? 

Inspiron 7347 - New LCD Screen, Higher Resolution, Install Worked! But what a pain!

$
0
0

So we got a 7347, with the glossy lower 1366 resolution, and with in months, broke the screen. Of course not covered under warranty, because we don't believe in such *** to pay extra, especially when it's outrageously priced. But someone did something stupid and ended up cracking the screen.

It was still partially usable, with a big moving blob of liquid LCD, but got worse over time. Touch still worked fine. But in doing research, we too saw MANY times the ghosting issue that everyone talks about with the 7347. Trying to find a matching replacement was impossible. Sold out everywhere. The only thing I could find was the higher 1920 resolution in Matte. Concerned about both of course, but checked and they used the same connector.

I've done this before and replaced a lower resolution with a higher a resolution on a laptop, and there was lots of info that you had to upgrade the cable. I tried it and it worked, that was a Latitude.

Well replacing JUST the LCD on a 7347 was a complete pain because you have to separate the Touch Screen digitizer from the LCD. Hi temp hair dryer, burning my hands (not really) and lots of cracking (oooh ouch, it's just the old LCD, so it's ok. The Digitizer was fine. Glue EVERYWHERE, what a mess. But hey, first used Kaisi flat plastic hard spatula type thing to get the first 95% of the glue up pretty easily and then used some Orange Luster Wood Cleaner and Conditioner and a roll of paper towels, some cloth towels, a couple micro fiber towels, and a bunch of time, was able to clean the digitizer pad and nice.

Put in the new LCD, didn't use the sticky tape, because if it didn't work I wanted to return the LCD, but it still fit right, rehinging was a pain, but I got it all together, a reboot, saw DELL, then blank. :( Then BIOS check, all good, reboot, wait, wait, wait, and voila. It just works!

Now I can now see vertical lines from the digitizer, looks like. They definitely float above the screen, and as you move side to side they come and go. Maybe it's the Matte vs. Glossy, or the higher resolution. Who cares! I have a new working screen for $75 bucks! And higher resolution!

Let me know if you have any questions.

Plugged in, out charging...Help

$
0
0

So I bought a Dell Inspiron 15 5000 Series around Christmas time and this problem is getting very annoying. Basically My plug becomes lose sometimes and falls out without me noticing. When I do notice I get the "Your computer''s at XYZ% You might want to plug it in". So of course I plug it in. One night before  I went to bed I plugged in my laptop and peacefully went to sleep. When I woke up I noticed that my laptop hadn't charged because I checked the battery and it said "Plugged in, not charging" . Help please I need my laptop in the morning and got a presentation due, so I don't want my laptop dying in the middle of the presentation(you know how embarrassing that would be...?)

Oh and whenever I plug in my plug again I get this message

The AC power adapter type can't be determined. You system will operate slower and battery will not charge. This problem might be solved by: 

-Ensure the plug is inserted completely for best system operations.

-Connect a Dell 45W AC adapter or higher.

Dell Inspiron 15 Will Not Turn On.

$
0
0

I've had my Dell Inspiron 15 for 3 years now and it has had its fair share of problems that have all generally resolved themselves but now the laptop won't turn on anymore.  I've tried plugging in the AC adapter but the charging light on the laptop doesn't even light up. I've even tried discharging any excess power but that did not work either.  I think the problem may be internal because the last time I saw it working I placed it on the floor a bit to hard and it shut off on its own but appeared to turn back on perfectly fine woth no problems. I left it trned on in sleep mode for a few hours then came back to find it not turning pn. If anyone has any information to help me out here I'd really apreciate it.

Precision M4800: seagate firmware update not working

$
0
0

Hi!

Since I bought the system (>1yr ago) the 2 ST1000LM014 often make weird sounds like if the rotation speed changes and the heads bumps against the platter.
I saw a new firmware is out and I tried to apply it: 
the system reboots, goes through the rEFInd menu, the linux core64 kernel starts to load and then the system reboots. And it keeps on rebooting following the loop as long as I manually stop the loop by typing the arrows in the rEFInd menu to prevent the default boot sequence.

Any advice?

Thanks,
Alessandro

Dell Inspiron 11.6" 2-in-1 Touchscreen laptop won't open certain websites

$
0
0

Hi all

I have a brand new Dell Inspiron 11.6" 2-in-1 Touchscreen Laptop Model: Y511233AU that I bought on the weekends for study purposes.

Unfortunately, when I try log into the student portal it wont actually let me just goes blank

I know the portal is working as I can access on my phone and work computer.

Can someone help me with the settings so I can get in? I have enabled the website and all that and it still won't do it. I'm getting really frustrated!

Thanks in advance!

Cheers

Dell latitude e6430u

$
0
0

my dell latitude e6430u battery is new. but the orange light blinks 4 times and then white color and repeats continuously.

The battery says 99% and not charging. if i unplug the charger the laptop turns off.

i use same battery in other laptop it works fine. whats the issue ?


XPS 12 9250 Problems

$
0
0

I bought a new 9250 recently and I like it so far. My previous tablet is a Dell Venue 11 Pro 7139, and I took out my 4G LTE card and sim and put in the the 9250 with no issues. The biggest problem I'm having is that I cannot boot from USB at all. I have a passive USB-C to USB 3.0 female cable and while it works just fine in Windows 10 with mice, a flash drive and a keyboard, the BIOS does not recognize any USB device I plug in. I even purchased a USB3.1 flash drive so I could try booting from that, and even it didn't work. This prevents me from installing a new OS to the tablet on my newly purchased PCIe M.2 SSD. 

Since the Samsung 950 M.2 SSD is very new, there aren't any USB enclosures that will work with it, so I can't even clone my OS to it. I'm waiting on a MSATA based M.2 SSD since there are USB enclosures that work with these types of SSDs. 

Is anyone else having a problem booting from USB on these tablets?

How to create a factory recovery media with Dell backup and recovery v 1.6.2.4 on Windows 10?

$
0
0

I got today a Dell inspiron 3521 from a customer, without warrenty, after some checks I found out that the harddisk has errors and has to be replaced

No problem, the only problem is.... I have no Dell Windows 8 installation media. The laptop is last year updated to Windows 10. In programms and features I can see that Dell backup and recovery  v 1.6.2.4 is installed. When I search on Dell backup or look at all the installed apps I can't find the program. So I can't run the program to create the installation disks

When I go to:

pc/program files(x86)/ Dell Backup and Recovery I see a lot of files and 4 folders, but no setup file.

So my question is, how can I create a Dell Windows 8 installation media? That I can use, after installing the new harddisk, to reinstall Windows??

For the good order, I can, till now still approach the harddisk.

Who knows the solution, to install the original dell software on the new disk??

Keyboard and touchpad not working

$
0
0

Hello,

A little over a year ago I bought a Dell Inspiron 11 3000 only to find the keyboard and touchpad would randomly stop working and randomly switch back on again. At first I thought it was just a small glitch in the system and since it didn't happen too often it hadn't really bothered me. Through the months, however, the issue started to get worse to the point where even after I'd restart it still wouldn't work. Now it's only by luck I'd be able to catch the physical keyboard and touchpad working which quite frustrates and inconveniences me. I have also noticed, and I don't know if it's actually related, my laptop's speakers have also gradually developed a loud fuzzy noise whenever I play something on the internal speakers. 

This has reached a really frustrating point and I would have tried reformatting or updating to Windows 10 to see if it would help but  I have a large number of files and apps which can't all be backed up. I want to fix this problem but I don't want to lose any of my data. What is the issue here and how can I solve it?

Failed Win 10 Install, Unable to Login

$
0
0

I have a Latitude E6420 that I upgraded to Win 10 using the automatic update. It updated yesterday and all seemed well. I put it in hybernate last night and now it won't reboot to the login screen. I get a Windows Resuming message and then the dreaded flashing screen. It never reaches a login screen. 

I've found many posts for how to get into safe mode from a running machine, but I can't login to get that far.

Any suggestions or am I just screwed here?

Bernie

DirecX error

$
0
0

This error message arises when I start "Need For Speed Rivals" 

I have "Intel HD graphics 4000"  and "AMD radeon HD 7670M"

I tried to update them and reinstall them but the problem did not solved 

can someone help!!

Some laptop keys, on keyboard not working after cleaning and reassembly.

$
0
0

So I have a Dell Inspiron 17r 7720 SE.

I took everything apart using this guide :-


Also put everything back. The first time I didn't properly plug in the powwer cable into one of the sockets and it wasn't powering on, fixed that, breathed a sigh of relief...

Now I managed to start the laptop, get into windows PASSING THROUGH MY PASSWORD LOGIN SCREEN. I capitalize because the login uses the alphabet 'C' which is currently unusable on the keyboard otherwise.

So clearly it worked the first login, but after that it has just stopped running/working.
EDIT : In case you're wondering what I did in the first login, I just turned on this hardware temperature measuring software, paint, steam and chrome, those were it. In that order, I remember because I was trying to compare screenshots previously taken and afterwards and I was unable to scroll them because the left right down keys also don't work.

Now I'm trying to figure out what the issue could be here. Some keys work and some don't. Everything was working fine prior to the disassembly and I don't think I did anything wrong.

The only extra thing I did was to mess around a little bit with a PHYSICAL clip that just depresses the keyboard into place. It has no electrical connections to it.

I'm using both an onscreen keyboard and an external usb keyboard to type this message out.

FIXES ATTEMPTED YET :-

1. The removing power cable, removing battery pressing power button down, holding for 60 seconds then trying to test it.
2. Removing the keyboard devices from the Device manager and restarting the pc.
3. Reinstaling/adjusting the cable MULTIPLE times.
4. Cutting 1mm off the end of the keyboard cable to try and refresh a connection.

PLEASE help me out I can't for the life of me figure out what suddenly went wrong.

UPDATE :-

These are the errors I see when testing in Dell's Bios Test (F12)
https://dl2.pushbulletusercontent.com/SVO6Ug7WZBkd24HAW...
https://dl2.pushbulletusercontent.com/aFcTZQSa8bPMY3I5M...
.

OR

https://imgur.com/DBg1K1w&wOy99E0

Funnily enough even though it says Wireless WLAN not installed, my Wifi is working just fine...

EDIT COUNT : 2

E6430 - BIOS UPgrade - doesn't work

$
0
0

HI,

I bought new battery to multiBay Slot, System didn't recognize it.

I thougt, Bios needs upgrade. My version it is A09.

Now is A17.

I download the file, Click to run, system is reebot and ... nothing.

Wic start normally without Flash Bios.

I try with A11 and next, 

Any suggestions


Inspiron 7568: Unlock in Tablet Mode?

$
0
0

Hello,

I have a Inspiron 7568 2 in 1 and I am not able to get the login screen to come up when the laptop is in "tablet" mode.  The lock screen shows that you should press and hold the windows button and then press the power button.  When we do this nothing happens?  Is anyone else having a similar issue?

PXE-E61 MEDIA TEST FAILURE, CHECK CABLE ON DELL STUDIO 1747

$
0
0

Hello, 

My Dell Studio 1747 started to give me the following errors 2 days ago:

PXE-E61 - MEDIA TEST FAILURE, CHECK CABLE

PXE-M0F - EXITING PXE ROM

1.  The hard drive is seen if I press f2 and check the specs.  I reinserted the hard drive to make sure it was ok, the computer recognizes it.

2.  If the hard drive is recognized, I am assuming the Hard Drive is fine.

I was wondering what can this error due to and what can I do to fix it. 

Question about Inspiron 15 5555 reliability

$
0
0

I am thinking of buying the Inspiron 15 5555 (8GB RAM/256GB solid state drive/AMD A10-8700P/non-touch screen).

But many -- if not most -- of the customer reviews on the Dell site say this computer keeps crashing and/or the left half of the keyboard stops working. I see a lot of the same issues in the customer reviews of the more expensive Dells as well, like the Latitude series. I take these reviews with a large grain of salt, but there sure seems to be a consistent theme of this thing crashing all the time.

This seems really odd to me, since I have had a variety of Dell laptops over the years and they have all worked flawlessly.

Does anyone here have any thoughts about this? How big a risk am I taking by buying the Inspiron 15 5555? Have there simply been a few defective units sold, or does it have a history of widespread and consistent problems? I really don’t want to go to the trouble of installing all my programs and apps, configuring everything, and testing it out…only to have to return the *** thing because it keeps crashing or freezing.

Any thoughts are appreciated. Thanks.

JEP

Led Or Lcd

$
0
0

Hi,

I am using Inspiron 15R SE 7520 and its screen is damaged. Now I want to change it. 

So I need to know it is LED or LCD.  

When I will replace it, which is the best company for the same?

 

Latitude E5570 - Black display, no resons to keyboard/touchpad - External display/keyboard/mouse do work

$
0
0

I already have the issue that when I put my E5570 to sleep and wake it up again that the keyboard and touchpad do not work. So I have disable the sleep options in the BIOS.

Now I run into different issues.
Yesterday I booted the laptop and it hang on the DELL logo, After a while it stated that my EFI file would not be correct. Force reboot and it booted straight to Windows.

What's more annoying is the fact that the laptop boot, the DELL logo is shown and then the screens go's black, as if it's not connected. SO it looks like it hangs.
BUT an external monitor through HDMI does work and show the windows logon.
The keyboard and touchpad also do not work.
External mouse and keyboard do work.

So pretty much I got a brick when I do not have external display/keyboard and mouse available.

When I reboot the laptop it works fine again.
Am I the only one with this?
Loads of issues with the laptop and wondering if I just have a faulty laptop...

Clean Windows 10 Pro install is done 5 times.
Used the  DELL Command Update to install all drivers and patches.
Issues keep existing...

Viewing all 28119 articles
Browse latest View live


Latest Images