Hello sir,
I've been experiencing a problem since few days.
when i connect my charger my internet connection goes down .I've searched for solution and found that it is due to power options and restored to defaults still i've facing this problem. Any Ideas?
Thanks in advance
Couple of problems with my Inspiron 11
1) Space key non responsive, have to tap key with extra force to apply space to my documents, This happened straight out of the box
2) While working on computer it will runaway i.e. starbursts occur in upper right corner of the screen i.e. sometimes screen will switch to other screens, when I try to go to "restart" to reboot I can take the cursor to the spot to restart but will default to the upper right corner of the screen making it difficult to control cursor to do anything on the screen. Cursor issue happens when using touch pad and external mouse.
Any suggestion out there for solution?
Where does one take their Dell for warranty repair in Ontario?
Thanks
I am getting a "critical hard drive failure" alert when running diagnostics on my Latitude E6410 laptop, so I purchased a new hard drive via the Dell website. The site shows that the drive I purchased is compatible with my computer but when I attempt to install it using the disks that came with my computer, I keep getting errors and the installation cannot be completed.
The hard drive on this computer has had problems in the past, and I did successfully reinstall everything using these disks in the past. I'm not sure why they are not working with the new hard drive.
The new drive is Dell 7200 RPM FIPS Self Encrypting Serial ATA 3 Hard Drive - 500 GB.
Any suggestions as to why this is happening and what I need to do to successfully install the new hard drive?
The service tag is <ADMIN NOTE: Service tag removed per privacy policy>. This is an XPS 13 9350 swap to replace a faulty XPS 13 9333 service tag <ADMIN NOTE: Service tag removed per privacy policy>. I have a hardware issue. A cluster of three stuck green pixels right in the centre. I have been trying for SEVEN WEEKS to get DellCares on Twitter to register my new XPS 13 as under warranty. They have said that they have passed it onto the relevant team at least 5 or 6 times. But nothing has happened. I need a replacement screen. If I call ProSupport I get sent to the out of warranty department because the warranty hasn't been applied to this service tag/PC.
I have a copy of all the messages sent between the DellCares account and myself. In case a Dell manager wants to see how their business fails to assist customers with simple issues. This is a Kafkaesque nightmare.
Has anybody tried my suggestion?
Mine had stopped working for many months. I bought a brand new battery and still did not work until one day as I was shutting down the computer down, my friend pulled the plug out of the mains socket and it started running off the battery. Try this on yours and it might work. I had this problem over two years ago and has not come back since.
I have a unknown device under other devices and Unknown USB Device (Device Descriptor request failed)
Does anyone know the location of driver? Seems to have happened in past month, I do not remember the issue after Windows 10 upgrade.
Brian
I paid a small fortune for the Precision 7510 and assorted peripherals, and considering how new the model and all it's constituent parts are, I did not expect a "flawless" product. I expected bugs from time to time, and updates to fix them. I made allowances for that.
HOWEVER: some things are not clear, I can't find any solutions for it... and my Dell warranty (despite me paying for the full package), doesn't really cover software faults like this. The "Dell Diagnostics" are incapable of producing results for any of the problems I've had, and windows troublshooting is useless too.
Firstly: where precisely is the best place to report "bugs"? I'd expect a "bug report" section somewhere or other, to streamline feedback on the performance of any new laptop like the Precision 7510 or 7710. I can't find such a place, so I'm doing it here.
Secondly: the bugs I have been encountering:
1. I get 30mbps wireless internet on my laptop, but when I plug it into my docking station (E Port Advanced Plus)... this drops to 2mbps or less. I do not have a network cable plugged into the docking station. This is all wireless, yet when I insert the laptop into the dock... the speed drops.
2. I have not generally had other problems connecting to wireless networks at home or in public places. I've not tried connecting at work. But when I tried connecting at university... it will connect to the network after I successfuly log in... but will not load any pages. I spoke with the university IT department, and they did what they could to help, which wasn't much. The theory so far is that the Precision's 7510 network adapters or drivers "can't compute" WPA-2 enterprise security. I know very little about these sorts of things though.
3. The Nvidia Quadro M2000M driver appears to crash. What happens, is video playback slows by about 10 times, and there is no sound. Usually putting the laptop into "hybernate", and switching it back on, fixes the problem... which to me lends the impression that it is a faulty driver problem. This affects online videos, as well as ones played from the hard disk through windows media player, VLC, quicktime, etc. Also... putting the laptop into "hybernate" and restarting it that way... seems to fix the wireless problem I described in point 1.
4. The operating system/software has trouble recognising certain peripherals plugged into the docking station. Sometimes it really takes it's time to connect to my external monitor (via DisplayPort). Speakers plugged into the docking station, just don't work, and often plugging them directly into the laptop itself will "confuse" it when I dock it at the same time. I've not tested this much though. USB devices generally work fine so far... but I haven't tested these either much. I know my mouse and external DVD writer work fine. My printer and scanner haven't worked for months (different problem).
5. Occasional blue screen errors (two or three times). I took photos of these. The problem is not repetitive, and happens rarely... so I've somewhat ignored it. Everything described above though, is persistent.
6. Sometimes, external hard drives plugged in to the USB ports of the laptop, will be recognised, but won't show in "My Computer". I've found a way to fix that, by going into "Start", then right-clicking "Computer", then left clicking on "Manage", selecting "Disk Management"... and manually allocating a drive letter for the external hard drive. I have no idea if this is a problem specific to the Precision 7510, although I have never had this problem on any other computer.
7. On two occasions, removing the laptop from the dock at the same time as closing the lid, would "freeze" it somehow, with a black screen, and both fans working at full speed. I fixed the problem by taking the battery out, because the power button wouldn't respond. After re-inserting the battery, the laptop just started up from "hybernate" normally without any problems.
Any body can help me about blue screen problem? PAGE_FAULT_IN_NONPAGED_AREA
Hi, i bought new laptop inspiron 5559 last two weeks ago. The problem is that when i use more than two programs at a same time, they are getting slow and sometimes stuck. i dont know whats going on, i only know that they are consuming 90% of its memory(4gb), i think this is the problem but if this is happening due to low memory then why company give 4gb memory with this . Inspiron 15 5000 series have 6th generation processor and dsnt handling dual program working at a same time, its annoying. i was using 3rd generation laptop before buying this even they work better than this and does not stuck. Any one please help me. This series abuse me.
i want to upgrade my ram to 8gb by adding a additional 4gb ddr3 module.
pls suggest me the best option for my laptop.
Inspiron 15R SE 7520,
my current 4gb Ram
i had purchased a 4gb ram of Transcend (TS512MSK64W6H), After installing my laptop started behaving wieardly.
BSOD with memory management and some related errors started coming. i was not able to work for an hour with out a restart. Half of the application used to crash while opening.
so pls suggest me with best Ram which will be 100% compatible.
Thanks & Regards,
Dharnish Patel
First post so hello to all..!!
Trying to adjust the keyboard backlight timeout on my Latitude E7450 but cannot find the setting, nothing in the BOIS or the mobility settings.
Can anyone help?
Thanks
hi just bought a new XPS 15. during auto setup I accidentally touched space bar and it lost all the setup process! anyway I imported all my Mail folders from my previous BT Mail account. how do I a) change name of a folder, b) delete a folder and c) add a new folder?
hi just bought a new XPS 15 and during auto setup I lost the whole process so I am having to configure stuff manually one at a time. I have seen reference to UBUNTU but what is this and how do I configure it?
HI Namaste to all
,
My dell inspiron 3521 battery shows only 40 mins remaining after full charge... and lasts for an hour till 10% and gets shut down...... after i force it to start the battery shows 0% again further lasts 1 more hour.... whats the problem ..... Battery problem .... OS problem .... or .... driver problem.... my laptop is not old enough.... help plz...
I have a new XPS15. every time the laptop goes into 'sleep mode' and I re-awaken it I lose my wifi connection to my router. if I click on the internet access icon on my task bar it says that there are no connections available; if I then troubleshoot the issue I get a notice saying that 'windows cannot find a driver for your network adapter'. if I re-start the laptop I get the same issue. however if I fully close down and wait then restart I have a wifi connection!! any ideas
Hi,
I've question about correctness of the information provided on dell page in relation to the CPU type installed in new Latitude laptops.
According to the page the CPU is "Intel i3-6100" which I think might not be fully correct as this CPU is not mobile type of processor, I think the correct information would be "Intel i3-6100U" (letter "U" at the end of the processor name) please see bellow link:
Also same issue applies to another new Latitude laptop, the page says "Intel i5-6200" but there is even no such processor, I think the correct information should be "Intel i5-6200U" (also here letter "U" at the end of the processor name), please see details bellow:
Regards,
Adam.
Following a hard drive failure, I installed a Samsung SSD. On starting or re-starting the laptop now goes from Dell screen to "no bootable device" message. The laptop then only boots after I
hit F2 (set-up)
hit F10 (save settings and exit)
confirm Y
then laptop boots as normal
next re-start same thing - need to hit F2 etc. ..
Note that I do not make any changes after hitting F2. I just go straight to F10. Have tried F9 - restore default settings - made no difference.
Secure boot is enabled.
Laptop is running Windows 10
Grateful for any help or suggestions to fix this
