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Hard drive

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Hi everyone, for the past 2 day my laptop will not start up it get to the dell logo but takes forever to load so I don'tget on to ooperating system (windows 10) when I ran the diagnostic test(ePSA Pre-boot System Assessment)  all devices are fine except the hard drive, it says the source is DIAG what does that mean? And I got the following errors Fail PSA V4232 Error 2000:0142. Hard Drive 0 - S/N 74KNCM6FT, Long self test unsuccessful and short self test, next error Fail PSA V4232 Error 2000:0145. Hard Drive 0 - S/N 74KNCM6FT, test did not complete, next error was, Fail PSA V4232 Error 2000:0155. Hard Drive - Not Installed. I really need some help, Thank You.


Dell Inspiron 15 7537 quality of charger cable?

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I change one time charger cable with guarantee, it was broken again.

I didn't  do anything wrong. Charger plugged in a socket and never removed.

Is there a solution to fix myself? I don't want to send the charger to guarantee again.

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[URL=http://s48.photobucket.com/user/Can_Eryavuz/media/IMG_2292_zpsz9t0l6t4.jpg.html][IMG]i48.photobucket.com/.../IMG_2292_zpsz9t0l6t4.jpg[/IMG][/URL]

[URL=http://s48.photobucket.com/user/Can_Eryavuz/media/IMG_2294_zpsgqiezmgp.jpg.html][IMG]i48.photobucket.com/.../IMG_2294_zpsgqiezmgp.jpg[/IMG][/URL]

XPS13 can't enter setup

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I have a remote user who has totally messed up his XPS13 twice now.  It booted to a login screen but logging in just went back to the login screen.  I managed to boot to command prompt.  No system checkpoints.  I suspect malware.

Anyhoo, ther's some important data there, so I wanted to grab an image before doing anything else.  Somehow, Lord only knows how, I managed to get into Setup and turn off UEFI, boot from a flash drive, and grab the image.

However..

Now it doesn't see an OS.  No surprise, just get back into setup and re-enable UEFI, right?

Tapping F2 while booting = Operation system not found.
Tapping Fn-F2 while booting = diagnostics
Power-D = cycling through four full-screen colors indefinitely.
Power-F2 = Operation system not found.

What's the deep dark secret?

I want to buy top lid of the xps 17 cover

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Hi all. I have a question about the top lid of the laptop Dell XPS 17 l702x. I mean the aluminum part of which are attached hinges. I broke the fixing screws and I need to buy this part. Can anyone tell me what is the cost of this part? I live in Poland and I would prefer not to use the official Dell service because of expensive services. Maybe someone wants to sell this part or anyone know if I will buy it, for example on eBay? Thanks for your help!

how do you get past FAST access login.. stuck -- inspiron 14 5447

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Loaded win10 a while ago.

tried to just login to laptop and nothing works stuck at fastaccess login how do i force reboot?

-

thanks  i see this is a maj problem w/ dell and win10..

XPS L521X Boot Issue

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My XPS L521X has developed an issue while booting.  After it gets to the Dell logo splash, it now will not proceed past this point for 3 - 5 minutes (it used to be instantaneous).  I ran the full ePSA diagnostics today, and no errors were reported (service tag<ADMIN NOTE: Service tag removed per privacy policy>).  Any idea what could be causing this?

Restore backup

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I had to do a system reinstall and started out by creating a backup file saved on a large capacity external hard drive. Now I cannot open that file to access the saved data. The system's backup and restore program can't seem to find the file. 

SSD issues dell xps 13 9350

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Hi,

After two days of using the xps 9350 i decided to restore it to factory settings. Mid-restore it crashed and wouldn't let me boot into windows again. I had to do a clean-install of windows and install the SSD driver before the windows installation in order to even find it on the computer.


On BIOS firmware 1.1.5 BIOS diagnostics it kept telling me "no hard drive is installed, do you want to continue testing?" I thought it might be because I had an SSD, not HDD so i ignored it.


I recently updated to 1.1.7 and ran the diagnostics again, this time i got a critical error message with an error code of 0151.

Is anyone else getting this message on their xps 9350 or should i call dell and get a replacement SSD? And if they replace it, how will that work with my files etc?

Thank you in advance,

Sebastian


DELL iNSPIRON 15-3521 LCD OFF with laptop ON works fine on external display

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Hi,there

I am facing problem with my dell inspiron15-3521. i powered it on today and laptop booted up just fine but LCD was black. I followed procedure of resetting the memory but it did nt tuned screen ON. I connected laptop with an external source and it works absolutely fine there. I have also run hardware diagnostic and LCD BIST. It runs perfectly fine on external source but LCD is still black. Is my LCD unserviceable or should i check some cables or motherboard?

Thank you for your help

Dell Inspiron 3537

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My Inspiron 3537 will not turn on. Looks like a motherboard issue as I have tried all the power testing options suggested throughout this post (including RAM reseating)

No activity bar the power light coming on at the front of the laptop when the power button is pressed. Same behaviour with battery/with battery + power supply/without battery + power supply.

This is the second time the motherboard has had problems; it was replaced in September of last year (2014). The laptop was purchased 

This is infuriating as the machine is now out of warranty. Company I work with is a Dell partner in Ireland, but this is really terrible stuff to have the motherboard go twice in less than two years. (Bought the machine at the start of 2014)

BIOS Lock Problem

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I have BIG trouble with my Dell 1720 which I dearly love. After years of service my
hard disk sentinel indicated that hard drive failure was iminent. I ordered a new
Seagate 1 gig and started to reinstall Win 7 from my Dell disk, After many attempts
and failures I tried installing XP Media Center edition for my Dell 9400 which is still
operational after all these years and I use primarilly to watch movies because of its
superior HD screen. XP disk also failed but gave me a reason " no hard drive found"
I opened setup which showed my new 1 gig drive and tested it . Drive was perfect.
In setup I located my problem. When I first acquired my 1720 I had used setup to
require a password. Everything was locked up except permission to change password.
I am now 85 years old with the normal memory problems of my age and living on social
security which is all I have to keep me from being homeless. I can not REMEMBER the
password I created. I have tried hundreds to no avail. Is there a reasonably inexpensive
solution? Help!

Below URL is my Dell support page

www.dell.com/.../dhs;l=en&ST=dell%20support&dgc=ST&cid=262026&lid
=4740840&acd=123098073120560&ven1=sPoimvGOT&ven2=e&ven3=572902984869340498

Venue 11 - reboot problem

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Hi

My Venue 11 Pro 5130 starts rebooting from time to time, as soon as I install the first windows 8.1 update. 2nd Problem: When the Tablet goes into Power Save on battery, it doesn't wake up anymore. And needs a reset (1/2 minute on the On button, before it starts...)

I refreshed the tablet again, turned off windows update and it worked.
Today I installed the newest Bios update A14 (controller X51) and the Dell Analysis SW.

Similar problem occurs. Tablet goes into sleep mode (black screen) and after a few minutes reboots automatically.

I tried Windows 10 but had several other troubles (driver...)

Can somebody help me, to solve this issue?

stuck on "Initializing Intel Boot Agent GE v1.5.38; PXE 2.1 build 092" and can't access BIOS

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Hi,

  Have an Inspiron 23 5348 All-in-One with windows 8.1.   Unable to clone HD to SSD but now is facing with a bigger problem.    Computer is stuck on the Intel Boot Agent screen.   Not able to boot to any device and can't enter BIOS.  


*  with or without original HD

*  boot from cd/dvd  with OS and Acronis boot disk

*  boot from USB

*  remove wireless card

*  remove CMOS battery


   Have researched this issue here and other forums but to no avail.   Contacted DELL and because system is out of warranty what little help provided consisted of doing the same tasks that I have outlined above.    I have seen  a few posts on this exact problem but without resolution so I am a little disheartened.  Hoping that someone can shed some light on this problem.

thank you

How to turn off battery notification

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When I boot up the machine, I get a message saying my battery is able to charge but its operation time is decreasing.

How can I turn that warning off? In the Dell Battery Meter, I put a check by "Please don't remind me again" and hit ok, but I still get the message.


I don't want to buy a new battery yet, is there another way to turn the message off?


Thanks in advance.

Inspiron 5558 - 6 Months Old - BROKEN HINGE

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I have a 6 month old Inspiron 5558 that won't close properly due to a bad hinge on the right side. Spent an hour with support, only to tell me that this is not covered under warranty, even though there is still another 6 months left under Mfg warranty. The hinge is cracked, which in turn has cracked the cover of the LCD. In order to close the laptop, we have to squeeze the hinge with the screen, and slowly close. From reading through posts, it appears that Dell has ongoing issues with hinges. I totally understand and would expect a two year old device not to be covered, but at 6 months? And a broken hinge is not covered? Anyone have any thoughts?


New laptop - Inspiron 5759

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Hi guys, I need some advice. I've just bought a new Inspiron 5759 to replace my old Inspiron 6400 and things have changed quite a lot since the 6400 days.

I'm a student and through Dreamspark I have an ISO of Windows 10 Education, more features than the currently installed Win 10 Home. But I don't know much about the new EFI setup, I'm used to the older BIOS system. 

Looking at the partition structure, is there anything I should keep? If I install Win 10 Education on the current system partition will it destroy the current recovery setup anyway? And would it invalidate my one year hardware warranty?

Any advice would be most welcome.

One other thing - I'm struggling a bit with the new touchpad - I don't really know what it's capable of. Is there anywhere I can go to read about what multi gestures it supports?

T.I.A.

Inspiron 15R 5537-optical drive not detected and wont open

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Everything was working correctly and out of the blue my laptop stopped detecting the optical drive and it doesnt even open!

My laptop is a dell Inspiron 15R 5537.  I tried in vain to solve that problem... now looking for the software bt still cudnt find it.

L702x MiniDisplay Port not working

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Please help me getting connected an external monitor thru mDP porrt in my  machine.

It seems not to see any connection.

I had it running once on an older system. Now it dont want to work. Please help

Display driver stopped responding and has recovered

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I have an Alienware 17. It originally had Windows 8 but I did the free upgrade to Windows 10. A few days ago, Windows 10 installed an update. I have no idea what it was for. But now, every time I am on 3D social media, I freeze every couple minutes. When it unfreezes, I see this message:

"Display driver Intel HP Graphics Drivers for Windows 8(R) stopped responding and has successfully recovered."

I don't know why it started doing that, but how do I fix it?

Dell 3000 11 (3148) wireless and power issues

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Hello,

Just received the Dell 3000 series 11 (3148) and started using less than a week ago. We are currently experiencing two problems:

1) Wi-Fi drops out intermittently and re-connects automatically.

2) Sometimes we have to press the power button a dozen times in order to get the laptop to power on.

For the first issue, I have checked the drivers, currently it has the "Broadcom Network Adaptor" and it is Bluetooth/wireless. I have checked the latest driver according to Dell's website and it is the latest version which is 7.35.295.0 This problem occurs in each room in our home (which isn't that large) and it occurs in rooms where other wireless devices don't exhibit the same symptoms.

For the second issue, really not sure how to address that besides believing that there is some sort of hardware issue with the power button that isn't making contact. This problem occurs whether the laptop is plugged in or not. Because the device only has two LED indicators (battery charging and CAPS lock) it is difficult to tell what it is doing.

I guess what I'm asking, is for other 3148 owners to share whether these experiences are normal and if they've had any luck actually getting them resolved through Dell support.

EDIT: I have also updated Windows 10, it was a pretty big update, took around an hour for the download and install. The problem is still present, my son was using it on his bed (where he has used a tablet for the past year with no issues) and it lost WiFi. I had to right-click and troubleshoot for it to start picking up the wireless signals again. His bed is only about 20-25 feet away from our Wireless N router. Our home is only 15 years old, all drywall and wood studs, no funny business with the construction LOL

Thanks for your time!

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