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AMD Driver update issue (AMD Crimson Driver shutdown issue)

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I have Dell 5537 i7, 8GB ram,AMD HD 8670, Windows 8.1(Pro). I used dell stock drivers and recently I updated my AMD driver in to latest version from official AMD site (radeon-crimson-15.11-win8.1-64bit) after that I got problem when I am going to shutdown my laptop. When I shutdown it, screen goes off and seems to be shutdown but processor fan, and power LED did not shut.

 

After that I installed stock driver and test on it. Laptop shuts down as previously when I reinstall old drives.

 

But the problem is latest AMD drives improved performance of graphic card and I need them for playing games. Dell developers please help on this matter...


Double window?

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When I click on X to close a window in file explorer, the window sometimes opens right back up and I have to click on X again. How can this be cured on my Inspiron 5729, i7, 17”?

I have a simple question about a laptop Eensperon 15 g -5523

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Hello I have a simple question about a laptop Eensperon 15 g -5523 when you buy Hard told me that there are free 30 giga SSd And roaring key 500 giga Souala you Can I replace the hard 30 giga giga Bahard 1000 (T-1) remained with 500 giga means Is there a SATA 2 entrance to disarm one and install it with the size of the largest bagasse-on-one

This thank you

unable to update bios

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i have bought laptop from ebay(was school laptop) battery will not charge but shows plugged in, i get message that it is result of outdated bios(A00 the update is A06). I tried to update bios,but the first problem was no system image.  i have done this.  i have made anopther attempt to update bios, this time tbe bios will not update due to battery not being charghed to 10%. i can't charge the the battery.

  Is there a way to update bios or do i have to get another battery?

i did contact sell of battery issue before all of this and got new battery per sellers recommendation. He has not aware of this problem the battery WAS 50% charged.  i have no problem with buying another battery if there is no other way.

XPS 15 9550 - After waking up from sleep issues

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i have the dell xps 15 9550 got it 3 days ago,

installed geekbench and cinebench and ran tests.

After turning on the PC everything ran fine, Cinebench and geekbench use 100% cpu and turbo boots the cpu to 3.1GHz.

When i close the lid and wake the pc back up and running the same tests the CPU uses only 65% max use and doesnt turbo boost and even lowers the clock speed to avrage between 1.6-1.66Ghz.

I have just talked to the support line and they told me the new xps doesnt not allow after waking up from sleep to go up to 100% cpu.

is that realy the case? whats the point of putting a laptop to sleep ...

XPS13 9550 Trackpad frustration

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The trackpad on this laptop is beyond annoying.

Single click normally takes three attempts to act, click drag drops the item halfway across the page and forget about scrolling. Even trying to highlight some text to copy and paste is a nightmare. I have had to resort to using the cursor keys and the shift button to highlight text.

I see previous XPS laptops have suffered with this issue and it's so disappointing to have it on this expensive and otherwise impressive laptop. I have the latest windows 10 fully update, dell update tells me I'm completely up to date with the dell drivers.

I think it's going to have to go back :(

Samsung NVMe 512 GB hard drive on XPS 15 diagnostics fail with Could Not Send DST Short

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After an entire week of troubleshooting out of the box, 18 phone calls, a full system board replacement, and two hard drive replacements, I am Still receiving errors on the hard drive during diags. Cannot believe this is a hardware fault after all this. I have three drives all reporting the same issue. What are the odds? "Could not send DST Short": incorrect status 8000000000000003 Error code: 2000-0151 I still do have instability but I believe it is mostly now related to Windows 10. No where near the instability I had all week with the faulty motherboard. Is anyone else seeing similar issues?

XPS 15 9530 (32GB mSATA & 1TB HDD): HDD update to SSD: Laptop becomes slower!!!

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Hi!

I am new in this forum and I am looking for help!

I have the XPS 15 9530 mid tier model (32GB mSATA & 1TB HDD). I have recently replaced the 1TB HDD with a Samsung EVO 850 500GB SSD. The update was performed by disabling all Intel utilities (Intel Rapid Start and Intel Rapid Storage) in the BIOS and by changing the Bios settings from IRST to ACHI mode.

I also performed a clean install of windows 10 on the new SSD drive, essentially disabling the 32GB mSATA drive. 

I have the following questions to which I really need your help:

1) I have noticed that my computer is slower now with the Samsung SSD installed. Why is that happening?

2) Do I have to reconfigure the BIOS settings for the SSD to run faster? What are the proper BIOS settings (especially regarding the Intel utilities)? 

3) Will the IRST utility work if I re-enable it in the BIOS? I have not done it so far because i experienced a number of problems when I first installed a clean copy of Windows 10 on the new SSD.

I really need your help because my laptop is running slow and it is very frustrating.

Thank you in advance and sorry for my English ( I hope what i wrote above is clear enough).


Bug Report: Dell Venue 10 Pro Stylus

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The Venue 10 Pro 5055 does not come with proprietary drivers for the stylus. Without the wacom (or dell active stylus) drivers, the stylus only works intermittently (by this I mean if I'm drawing a letter, it might draw only half of the letter, or a line might not draw but then will draw the next, etc. Also, without the drivers, you can't modify the button actions). When installing the Dell active stylus drivers (which are not designed for this stylus, it is different) or better yet the wacom tablet drivers which have more features (for some reason Dell removed them) it always complains at least once that the battery is low in the stylus, even after inserting a new fresh battery. I can hover over the battery tray icon and it will show it as 100% full. This happens usually after a restart. Mostly frustrating is that these drivers don't come with the tablet when they are required by the pen to function properly, but at the same time have problems with the battery (maybe my stylus is defective, can this be duplicated?). Has dell abandoned the venue 10 pro 5055? (couldn't find a tablets section, laptop seemed reasonable, since it functions as one with the keyboard)

Why not work on my computer Launcher IntelliJ IDEA?

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Hello!

I try to run Laucher IntelliJ IDEA and several other applications, but they do not want to run. Today, I format the computer. I installed all updates and nothing. Other Laucher applications such as: FileZilla or Chrome work. 

I have:

Dell XPS M1730

Windows Vista 32 bit

Yes, I have Net Framework 3.5 SP1

Sorry for my English. 

Dell XPS 13 (9350) adapter for thumberbolt 3 to VGA/DVI/HDMI

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A week ago I got a new XPS13 (9350) which only has  a  thunderbolt 3 and two USB 3.0 ports. What kind of adapter  will worK to hook this machine to a projector, VGA or DVI or HDMI?

I already spent 40 min with and Dell's agent HYDSharma6-262211 who only *** me around, and gave me zero solutions, then said he will transfer me to a customer service, left the chat and that was it.  

Dell sales personnel are extremely pushy to get you to spend money, can the customer service be equally eager to help with a simple question? 

Dell XPS 9530 Wifi Windows 7 x64 drivers doesn't work

Inspiron 15.6" Model 5558 POOR Keyboard Design

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I waited patiently for the release of Windows 10 before purchasing a new laptop and after much research selected a Dell Inspiron 15.6" Model 5558.  I am EXTREMELY disappointed over the compacted keypad to the right of the keyboard.  This laptop is actually wider than my old HP Probook 4510, but the keypad width is a full 0.4" narrower making key entry much more difficult.  The keys are smaller than the alpha keys.  Where 3 alpha keys measure 2.1", 3 numeric keys are only 1.8".  That 3/10" makes a HUGE difference in feel, making touch entry much more of a challenge.

I know I have no recourse, but this is very upsetting.

Don't tell me to bring a keypad up on the touch screen for entry.  That defeats the whole idea of rapid entry by feeling the individual keys.

Doubts about XPS 15 9550 and DP, DVI-D

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Hello Guys,

So I'm planning to get an XPS 15 9550 which apparently has a Thunderbolt 3 port.

I have a 144hz monitor which only has a DVI Dual Link port (no display port), can I use this cable to see 144hz from this laptop?:

www.amazon.com/.../ref=sr_1_6;qid=1448553410&sr=8-6&keywords=thunderbolt+to+dvi+dual+link

If not would a HDMI 1.4 cable at least get me into 120hz? (All of this depending on what I'm running, I know the hardware this laptop has won't run high-end games with max settings @ 120fps), what I want to know is if its a good choice considering the monitor I already have, I won't be using this laptop as a gaming station but I would like to see movies in my monitor as ~120-144hz with it.

Thanks in advance for the help guys.

Add second mSATA to XPS 15 9530

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XPS15 originally equipped with 500GB mSATA and full size battery (battery extends through area that would have mechanical drive, if equipped).

Upgraded to 1TB mSATA, would like to move original mSATA to SATA port normally used for mechanical drive. Anyone know of a Dell cable that will plug into second port and allow mSATA card to connect? Not enough room under the cover for standard SATA cable to mSATA adapter card.


beep at statup laptop dell inspiron 15

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hi

lately my laptop is making a beep at the startup , 5 beeps 3 times in the beep codes it says real time clock power failure, i'v read somewhere i need to reintialize my clock (which i did by switching off the laptop taking off the battery and all the cables and pressing the power button for 30 sc) but the beep remained. i also read that if it remains i need to change the battery.

any suggestions ??!!

Inspiron N5110 15r Battery not charging after BIOS upgrade to A11

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I have updated by BIOS to from A09 to A11 2 days ago. Since then my batter won't charge, thought it is detected but I get a message "Plugged in, not charging" in windows. When I turn on the computer, I get a message that informs me that the charger is not recognized as compatible, although it is the original charger I got with the computer. Any ideas that could help?

Thanks!

My experience of a failed XPS 13 9550 with horrible customer support

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I've read lots of posts in this forum regarding new XPS13 and just want to share my experience.

(Notice to any DELL rep, please don't bother to post anything here since the case is closed.)

As many of XPS 13 users have experienced, my XPS 13 did not boot out of box. (It was i7/16G Memory/512G SSD)

I tried following trouble shooting: installed Windows 10 from USB and applied latest drivers from DELL. Each time XPS failed to reboot and I had to turn power ON/OFF to solve this issue. Eventually I concluded that this laptop has to be replaced. Then my experience with customer support got worse.

Contacted DELL next Monday. The support line always told me that I need to wait for 15 min. Of course that is not the case and I gave up after 20 min waiting. Then I tried online chatting. I entered the queue on 9AM and there are 18 people ahead of me. Finally I was able to chat with a support rep on 3PM.

The rep insisted that I had to talk to a tech support first before they can start to process replacement. Of course that tech support was not helpful at all. Good thing is that he agreed to refer me to a department which handles replacement. Unfortunately he was not aware that I live in Canada and that department only deals with customer in states. That finished my first day trying to get help.

The next day I waited for online chat again. After 2 hours of waiting I managed to get a phone number for the correct department dealing with replacement. Then this apparently outsourced rep hung up on me while kept me waiting for 20 mins. When I called them again it seems like they cannot even figure out what to do. This is the last straw.

The only thing I can do is to return the laptop and get full refund. After this horrible experience, I decided never to buy any DELL laptop again. 

Last thing I want to say is that I am an experienced computer programmer and have been using DELL laptop in past eight years. Among all DELL laptops I have experienced so far:

Latitude, Precision, XPS 15 (late 2013 model) and XPS 13.

That last one gave me the worst customer experience.

erratic mouse movement

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Hi I have a Dell Inspirion 15 3521. I bought it as re-conditioned laptop last week. The laptop is perfect except for one thing. When I place it on my kitchen table or my office desk I can't touch the cursor censor pad without the cursor jumping erratically all over the screen. Even when I slightly touch it the cursor will start to jump around the screen. I thought it was windows 10 so I brought it back to the shop and we wiped it and reinstalled windows 7. In the shop it was perfect I took it home and the same problem again. On my desk again the cursor is erratic and jumping around but as soon as its lifted of the desk and on to my lap its perfect. I have tried turning off my broadband and Bluetooth incase there was some sort of interference and nothing works. I have installed all the latest drivers, plus I have lowered the mouse sensitivity and nothing helps. Does anyone have any ideas what might help with this issue.

Latitude 7350 battery "unknown" & mouse pad not working after battery ran low

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Hello!

I have 2 problems that have happened before and after wiping the laptop and reinstalling W10 they go away. But when the battery runs out they come back after recharging.

Originally this machine was running 8.1 and these issues were not present.
I've gone into F5 and run the Pre-boot System Assessment and everything says it's fine? Confusing.

1. When booting up I get the message "Alert! The AC power adapter wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available." 

  • I select F2, go to Battery Information and the AC Adapter = Unknown.
  • The little light on my adapter is a solid white so it is in fact charging.


2. If I select F1 and go into the laptop ignoring the adapter warning the mouse pad does not work.

  • I've uninstalled and reinstalled the drivers and still have the same problem.
  • I've also checked to see if it's locked, it's not. 
  • I've tried plugging in a mouse and it doesn't work either, only touch screen

Like I said, if I wipe the computer and reinstall Windows 10 the laptop works fine in both laptop and tablet mode, but if the battery runs low and turns off these 2 issues come back. 

Any ideas besides reinstalling w10?

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