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Windows 10 Drivers

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I use Dell Inspiron 5520 core i7, I have installed windows 10 but now I couldn't find it's drivers. What to do? Please help.

Thanks in advance :)


Newer USH Firmware for M4400

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Hi!

i want to install Windows 10 on my Precision M4400. I have all drivers exept for the USH Controlvault.

On the page of the manufacturer of the Security Software: https://www.wave.com/support/installation-or-upgrade-instructions it says that the Firmware 23.7.303.0 which is newer than the lastest in the Dell downloadcenter can be installed on M4400. In the M4400 works a Broadcom BCM5880 cecurity processor. For this device the latest firmware in Dell downloadcenter is 30.7.029.0, A00

Is it possible to install this Firmware on my M4400 tho get full Windows 10 support?

Thank you for help!

Dual Booting Windows 10 & 8.1

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Hi

I have a INSPIRO 15R  5537 and wish to understand how to change the Bios ( A08 ) because I need to

dual boot Windows 10 & 8.1 in order to help with computer lessons at the local U3A.

Some of the participants are still using Windows XP, 7, 8,8.1 and from now on some will have Windows 10.

I can get to a certain point (Partition selection ) and then get a message 'Cannot instal on a GPT Partition.

I have tried to change the Bios but a lot of the options are' greyed out ' so I need some help explaining how to change the Bios.

I hope someone can help me.

teddy2112

Dell XPS 9530 BRICKED by latest A09 BIOS - HELP!

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I've had my Dell XPS 9530 for about a year and a half. Tonight I attempted to go from BIOS version A07 to the new A09 released a few days ago. (http://downloads.dell.com/FOLDER03220277M/1/9530A09.EXE ) Ran the Windows based bios update, All seemed normal until the laptop went to restart, went to a black screen, fans on full blast, stayed this way for a long time. Finally I tried to force a power off by holding down the power button. No dice. Ended up pulling the battery. Now unit won't power on at all. 

Found out about holding down the END key and putting the power cord in. Extracted the hdr and rom files from the dell A09 bios and put them on a freshly FAT formatted 1GB usb drive. the light on the flash drive comes on for about 10 seconds every 30 seconds when entering recovery mode with the END key - but all I get is the power light blinking on the laptop, and the fans on full blast. Left it like this for 20 mins - nothing.....

I think it's an American Megatrends / AMI BIOS....

what am I doing wrong?

I have LOVED this laptop - NO issues until now. Warranty ended in April. Can't believe a dell recommended update would do this. ANY help would be GREAT. Thank you all.

LCD POST issue

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I was not able to get any help on the Alienware forum for this issue.  I have already searched all the forums and found no resolution.

My Alienware M18 R2 laptop is about 2 years old, but the LCD went out some time ago.  I got around it by using an external monitor.  However, I started to get 8 beeps on start-up that prevented booting to Windows; I just get a black screen.  I phoned tech support for a repair estimate and they had me try starting by holding down the function key, and when that didn't work, the D key. 

The tech concluded that the LCD is bad, said that they have no spare parts to repair it, but I might find an LCD kit on EBay and have it repaired locally.  I asked why Dell can't buy them from EBay and he said Dell sold all their LCD kits, and that's how they ended up on EBay.  This leads me to believe that the kits are as faulty as the screen I already have, so I'm not looking to replace it. 

A complete power-down (remove CMOS battery, etc...) did not help.

At this point, I'll settle for a work-around for the 8 beeps, so that I can continue to use the external monitor.  If I try several dozen times I might be able to get it running, but then what?

charging issues with dell laptops

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hello all,

i have witnessed such an issue on many dell laptops that, with age, the charger which was originally shipped with the dell laptop does not charges the laptop. even though it is able to supply power, but there is no charging at all. the laptop (bios) does not recognizes the charger as the original one. however, the laptop (charger) works very well with another dell charger (laptop) with successful charging.

i do not understand where the issue lies? in the charger, or in the laptop SMPS.

please provide an elaborate explanation, if possible.

thank you.

Laptop randomly turned off and won't turn back on

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I have a Dell Inspiron 17R-5721, approximately two years old. I was using it two days ago and it just turned off with no low-battery warning. Now it won't turn on. When I plug it in there is no indicator light that there is power or that battery is charging. Have had no previous problems with computer although it is refurbished. Hoping someone can help because I really need to get this working and don't want to spend $100 on diagnostics only for someone to tell me it will cost $200 more to fix. thanks! Ps It uses windows 7 if that matters.

Download drivers without them auto installing

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I want to download the Windows 10 drivers for my laptop. I want to store them as I intend doing a full Windows 10 install (not an upgrade)

But the website says: "This file will automatically self-install after downloading."

How do I simply save the drivers to a hard disk so that they are available when I install Windows 10?

Thanks


Battery charging is temporarily Disabled - Dell Inspiron 13

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I have about 2 months old Dell Inspiron 13 with Windows 8; it has stopped battery charging. Battery sign shows "battery temporarily disabled". During the start up black screen appears and says "This battery charging is temporarily disabled. Press F2 entering BIOS Setup Menu, Battery Status for details".

I have tried different solutions, AC adopter works perfectly

Before returning my laptop, need to get assistance if some one can help me to solve the problem.

Thanks

Getting a blue screen error every time a Complete Diagnostic is performed either through Dell diagnostic online or through the Support Assist

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I am doing a Diagnostic before I give my laptop for servicing at the dell service center.For which when I run a complete Diagnostic scan online it results in a Blue screen error.

KERNEL_DATA_INPAGE_ERROR

***STOP:0X0000007A

In doing the support assist default test below are the results.

SupportAssist Log File

Last Scan: Default (Manual) - Tuesday, August 04, 2015 1:28:33 PM
Overall Test Result:Failed
 

Hardware Scans

Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz (CPU:0)
Name:Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz
Cores:2
Threads:4
Signature:206A7h
Technology:32 nm
Performance
Max Qualified Speed:2.40 GHz
Max Turbo Boost Speed:2.99 GHz
Current Speed:2.99 GHz
Multiplier:x 30.0 (8 - 24)
Max Turbo Boost Ratio:x 30
Bus Speed:99.78 MHz
Features:MMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AVX, AES, XD, VMX, IDA
Cache Summary
L1 Data Cache:2 x 32.00 kB
L1 Instruction Cache:2 x 32.00 kB
L2 Cache:2 x 256.00 kB
L3 Cache:3.00 MB
Core : 0
Temperature:59 C
Threads:2
Core : 1
Temperature:60 C
Threads:2
Register Test
Test Started04-Aug-15 1:28:39 PM
Test Finished:Passed04-Aug-15 1:28:46 PM
Level 2 Cache Test
Test Started04-Aug-15 1:28:48 PM
Test Finished:Passed04-Aug-15 1:28:55 PM
Math Register Test
Test Started04-Aug-15 1:28:55 PM
Test Finished:Passed04-Aug-15 1:29:21 PM
MMX Test
Test Started04-Aug-15 1:30:13 PM
Test Finished:Passed04-Aug-15 1:31:57 PM
SSE Test
Test Started04-Aug-15 1:31:57 PM
Test Finished:Passed04-Aug-15 1:32:02 PM
SSE2 Test
Test Started04-Aug-15 1:32:02 PM
Test Finished:Passed04-Aug-15 1:32:03 PM
SSE3 Test
Test Started04-Aug-15 1:32:03 PM
Test Finished:Passed04-Aug-15 1:32:04 PM
SSSE3 Test
Test Started04-Aug-15 1:32:04 PM
Test Finished:Passed04-Aug-15 1:32:05 PM
SSE4.1 Test
Test Started04-Aug-15 1:32:06 PM
Test Finished:Passed04-Aug-15 1:32:07 PM
SSE4.2 Test
Test Started04-Aug-15 1:32:07 PM
Test Finished:Passed04-Aug-15 1:32:08 PM
AVX Test
Test Started04-Aug-15 1:32:09 PM
Test Finished:Passed04-Aug-15 1:32:09 PM
Prime Number Generation Test
Test Started04-Aug-15 1:32:10 PM
Test Finished:Passed04-Aug-15 1:32:11 PM
Floating Point Unit Test
Test Started04-Aug-15 1:32:11 PM
Test Finished:Passed04-Aug-15 1:32:13 PM
Stress Test
Test Started04-Aug-15 1:46:57 PM
Test Finished:Passed04-Aug-15 1:48:34 PM
System Memory
Total Physical Memory:4.00 GB
Maximum Supported Memory:16.00 GB
4096 MB DDR3-SDRAM (1333 MHz)
Source:SPD
Memory Size:4.00 GB
Memory Type:DDR3-SDRAM (1333 MHz)
Memory Manufacturer:Nanya Technology
Memory Manufacture Date:Week 32, Year 2011
Memory Part Number:NT4GC64B8HB0NS-CG
Memory Serial Number:48160B6C
Address Test
Test Started04-Aug-15 1:28:39 PM
Test Finished:Passed04-Aug-15 1:28:47 PM
Advanced Pattern Test
Test Started04-Aug-15 1:46:57 PM
Test Finished:Passed04-Aug-15 1:50:46 PM
WDC WD5000BPVT-75HXZT3 ATA Device
Vendor:Western Digital
Model Number:WDC WD5000BPVT-75HXZT3
Serial Number:WD-WX91E61ASY52
Firmware Revision:01.01A01
Size:465.8 GB
Marketed Size:500 GB
Rotation Rate:5400 RPM
Cache Size:8 MB
Temperature:42 C
Physical Sector Size:4 KB
Logical Sector Size:512 B
Logical Sector Count:976773168
Supported Standards:ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
C:
Volume Serial Number:B2E9-333C
File System:NTFS
Volume Capacity:117.09 GB
Volume Free Space:71.52 GB
Volume Used Space:45.57 GB
New Volume - D:
Volume Serial Number:6CFC-E3E5
File System:NTFS
Volume Capacity:177.67 GB
Volume Free Space:155.67 GB
Volume Used Space:22.00 GB
E:
Volume Serial Number:B08D-A68D
File System:NTFS
Volume Capacity:24.41 GB
Volume Free Space:24.28 GB
Volume Used Space:135.78 MB
New Volume - F:
Volume Serial Number:A8EF-F18B
File System:NTFS
Volume Capacity:146.48 GB
Volume Free Space:86.81 GB
Volume Used Space:59.67 GB
SMART Status Test
Test Started04-Aug-15 1:28:39 PM
Test Finished:Passed04-Aug-15 1:28:48 PM
SMART Thresholds Test
Test Started04-Aug-15 1:28:48 PM
Test Finished:Passed04-Aug-15 1:28:53 PM
Targeted Read Test
Test Started04-Aug-15 1:28:53 PM
Error Message:Error while reading sector 5484848.04-Aug-15 1:29:43 PM
Error Message:Error while reading sector 5485064.04-Aug-15 1:30:12 PM
Error Message:There was an error reading sectors 5484849 through 5484912.04-Aug-15 1:30:56 PM
Error Message:There was an error reading sectors 5485065 through 5485128.04-Aug-15 1:31:25 PM
Error Message:There was an error reading sectors 5485385 through 5485448.04-Aug-15 1:31:54 PM
Error Message:The test has encountered its limit of 5 sector errors. Testing will not continue.04-Aug-15 1:31:54 PM
Test Finished:Failed (Error code: WHD20-JAQ)04-Aug-15 1:32:02 PM
Funnel Seek Test
Test Started04-Aug-15 1:32:02 PM
Test Finished:Passed04-Aug-15 1:33:01 PM
Linear Read Test
Test Started04-Aug-15 1:33:01 PM
Test Finished:Passed04-Aug-15 1:33:09 PM
Linear Read Test - 2
Test Started04-Aug-15 1:33:09 PM
Test Finished:Passed04-Aug-15 1:33:26 PM
SMART Short Self Test
Test Started04-Aug-15 1:33:27 PM
Informative Message:The estimated time to complete this test is 2 minutes.04-Aug-15 1:45:29 PM
Warning Message:The self test did not complete within the allotted time of approximately 12 minutes.04-Aug-15 1:45:29 PM
Error Message:The device reported the following status: The previous self-test completed having the read element of the test failed.04-Aug-15 1:46:54 PM
Error Message:The first failing LBA value is 5484848 and the failure occurred after the device had been operating for 4351 power-on hours.04-Aug-15 1:46:54 PM
Test Finished:Failed (Error code: WHD16-ZW2)04-Aug-15 1:46:57 PM
Random Seek Test
Test Started04-Aug-15 1:46:57 PM
Test Finished:Passed04-Aug-15 1:48:49 PM

System Summary

ProductInspiron N5050
Service Tag8TG7NP1
Express Service Code191-950-089-49

Operating System

Operating System
NameMicrosoft Windows 7 Ultimate Edition (64-bit)
Service PackService Pack 1
Build Number7601
DirectX Version11
Windows Directoryc:\windows
System Directoryc:\windows\system32
Maximum OS Memory192.00 GB
System NameUSER-PC
User NameUser
Windows Experience Index
Base Score4.7
Processor Subscore7.0
Memory (RAM) Subscore5.9
Graphics (Aero) Subscore4.7
Gaming Graphics Subscore5.9
Primary Disk Subscore5.9
Assessment StateValid Scores
Assessment Date18-Jan-15 1:02:58 AM
Windows Update
Automatic UpdatesAutomatic download and install
Last checked2015-08-04 11:53:52

Security

Windows Update
Automatic UpdatesAutomatic download and install
Last checked2015-08-04 11:53:52
Firewall - Windows Firewall
Windows Firewall EnabledYes
Virus Scanner - Microsoft Security Essentials
Product NameMicrosoft Security Essentials
Program Up To DateYes
On Access Scanning EnabledYes

Motherboard

ManufacturerDell Inc.
Product01HXXJ
ChipsetIntel PCH HM67
ePPIDCN01HXXJ7016619A03Q8
BIOS
VendorDell Inc.
Release Date08/03/2012
BIOS Version StringA05
ROM Size2.00 MB
SMBIOS
Version2.6
ACPI Thermal Zones
THM_
Current Temperature53 C
Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C03
InterfacePCI
LocationPCI bus 0, device 31, function 2
TypeSATA Controller
Class01h:06h:01h
PCI Identification
Vendor NameIntel Corporation
Vendor ID8086h
Device ID1C03h
Revision05h
Driver ProviderIntel
Driver Version9.2.0.1011, 9-10-2010
Driverc:\windows\system32\drivers\msahci.sys
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
InterfacePCI
LocationPCI bus 0, device 26, function 0
TypeUSB EHCI Controller (USB 2.0)
Class0Ch:03h:20h
PCI Identification
Vendor NameIntel Corporation
Vendor ID8086h
Device ID1C2Dh
Revision05h
Driver ProviderIntel
Driver Version9.2.0.1013, 9-16-2010
Driverc:\windows\system32\drivers\usbehci.sys
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
InterfacePCI
LocationPCI bus 0, device 29, function 0
TypeUSB EHCI Controller (USB 2.0)
Class0Ch:03h:20h
PCI Identification
Vendor NameIntel Corporation
Vendor ID8086h
Device ID1C26h
Revision05h
Driver ProviderIntel
Driver Version9.2.0.1013, 9-16-2010
Driverc:\windows\system32\drivers\usbehci.sys

Processors

Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz (CPU:0)
NameIntel(R) Core(TM) i5-2430M CPU @ 2.40GHz
Cores2
Threads4
Signature206A7h
Family6h
Model2Ah
Technology32 nm
Temperature60 C
Performance
Max Qualified Speed2.40 GHz
Max Turbo Boost Speed2.99 GHz
Current Speed2.99 GHz
Multiplierx 30.0 (8 - 24)
Max Turbo Boost Ratiox 30
Bus Speed99.78 MHz
FeaturesMMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AVX, AES, XD, VMX, IDA
Cache Summary
L1 Data Cache2 x 32.00 kB
L1 Instruction Cache2 x 32.00 kB
L2 Cache2 x 256.00 kB
L3 Cache3.00 MB
Core : 0
Temperature59 C
Threads2
Core : 1
Temperature60 C
Threads2
L1 Data Cache
Quantity2
LevelL1
TypeData
Size32.00 kB
Associativity8-Way Set-Associative
Line Size64 bytes
L1 Instruction Cache
Quantity2
LevelL1
TypeInstruction
Size32.00 kB
Associativity8-Way Set-Associative
Line Size64 bytes
L2 Cache
Quantity2
LevelL2
TypeUnified
Size256.00 kB
Associativity8-Way Set-Associative
Line Size64 bytes
L3 Cache
Quantity1
LevelL3
TypeUnified
Size3.00 MB
Associativity12-Way Set-Associative
Line Size64 bytes

Memory

System Memory
Total Physical Memory4.00 GB
Maximum Supported Memory16.00 GB
Page Files
Total Size3.91 GB
Page File c:\pagefile.sys
Locationc:\pagefile.sys
Size3.91 GB
4096 MB DDR3-SDRAM (1333 MHz)
SourceSPD
Memory Size4.00 GB
Memory TypeDDR3-SDRAM (1333 MHz)
Memory ManufacturerNanya Technology
Memory Manufacture DateWeek 32, Year 2011
Memory Part NumberNT4GC64B8HB0NS-CG
Memory Serial Number48160B6C

Batteries

Main Battery
Battery NameDELL 4YRJH46
Manufacturer NameSanyo
TypeLION - Lithium Ion
Battery Serial Number1787
Designed Capacity Percentage85
Current Charge Percentage100
Current Charge48.60 Wh
Full Charged Capacity41.13 Wh
Designed Capacity48.60 Wh
Voltage12.48 V

Communications

Network Card - Realtek PCIe FE Family Controller
Vendor NameRealtek Semiconductor Co., Ltd.
Serial Number01-00-00-00-36-4C-E0-00
InterfacePCI Express x1
MAC Address18:03:73:84:53:5b
Adapter ConnectedNo
IP Address0.0.0.0
IP Mask0.0.0.0
Gateway IP Address192.168.1.1
Adapter DHCP EnabledNo
Driver ProviderRealtek
Driver Version7.46.610.2011, 6-10-2011
Network Card - Dell Wireless 1701 802.11b/g/n
Vendor NameBroadcom Corporation
Serial Number00-00-78-9E-CC-AF
InterfacePCI Express x1
Slot Name (SMBIOS)J6B1
MAC Addresscc:af:78:9e:d7:a3
Adapter ConnectedYes
Current Speed48.00 Mbps
IP Address192.168.1.2
IP Mask255.255.255.0
Gateway IP Address192.168.1.1
DHCP Server192.168.1.1
Adapter DHCP EnabledYes
Driver ProviderBroadcom
Driver Version6.20.55.51, 3-21-2012

Hard Drives

WDC WD5000BPVT-75HXZT3 ATA Device
VendorWestern Digital
Model NumberWDC WD5000BPVT-75HXZT3
Serial NumberWD-WX91E61ASY52
Firmware Revision01.01A01
Size465.8 GB
Marketed Size500 GB
Cache Size8 MB
Sector Information
Physical Sector Size4 KB
Logical Sector Size512 B
Logical Sector Count976773168
Supported StandardsATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
Rotation Rate5400 RPM
Temperature Information
Temperature42 C
Minimum Temperature (Power Cycle)40 C
Maximum Temperature (Power Cycle)43 C
Minimum Temperature (Lifetime)0 C
Maximum Temperature (Lifetime)51 C
Maximum Recommended60 C
Maximum Temperature Limit85 C
Minimum Recommended0 C
Minimum Temperature Limit-41 C
SMART Attributes
Power Cycles2519
Power On Hours4350
Load Cycle Count46860
Reallocations0
Pending Reallocation Count8
Offline Scan Uncorrectable Errors0
Calibration Retries0
Ultra DMA CRC Errors0
Start Stop Count2663
Security Information
StatusUser password not set, Security is unlocked, Security is frozen
Master Password CapabilityHigh Security
Erase Time116 minutes
Excessive Password AttemptsNo
C:
Volume Serial NumberB2E9-333C
File SystemNTFS
Volume Capacity117.09 GB
Volume Free Space71.52 GB
Volume Used Space45.57 GB
New Volume - D:
Volume Serial Number6CFC-E3E5
File SystemNTFS
Volume Capacity177.67 GB
Volume Free Space155.67 GB
Volume Used Space22.00 GB
E:
Volume Serial NumberB08D-A68D
File SystemNTFS
Volume Capacity24.41 GB
Volume Free Space24.28 GB
Volume Used Space135.78 MB
New Volume - F:
Volume Serial NumberA8EF-F18B
File SystemNTFS
Volume Capacity146.48 GB
Volume Free Space86.81 GB
Volume Used Space59.67 GB

Video

Video Card - Intel(R) HD Graphics 3000
Vendor NameIntel Corporation
InterfacePCI
Video Card Chip TypeIntel(R) HD Graphics Family
Video Card Memory1.77 GB
Video Card BIOSIntel Video BIOS
Driver ProviderIntel Corporation
Driver Version9.17.10.2843, 8-21-2012
Display - Generic PnP Monitor
Mode1366 x 768 (32-bit) (60 Hz)
Preferred Mode1366 x 768 (60 Hz)
Manufacture DateWeek 1, Year 2009
Signal TypeDigital
Video Capture Device - Integrated Webcam
Driver ProviderMicrosoft
Driver Version6.1.7601.18208, 21-Jun-06

Audio

Sound Card - IDT High Definition Audio CODEC
Driver ProviderIDT
Driver Version6.10.0.6341, 5-27-2011
Driverc:\windows\system32\drivers\stwrt64.sys
Sound Card - Intel(R) Display Audio
Driver ProviderIntel(R) Corporation
Driver Version6.14.0.3097, 6-19-2012
Driverc:\windows\system32\drivers\intcdaud.sys

USB Devices

USB Hub
Device Version0.0.0
USB Version2.0.0
USB Device SpeedUSB 2.0 (High-speed)
Driver ProviderMicrosoft
Driver Version6.1.7601.18328, 6-21-2006
Driverc:\windows\system32\drivers\usbhub.sys
USB2.0-CRW
ManufacturerGeneric
Serial Number20090516388200000
Device Version56.8.2
USB Version2.0.0
USB Device SpeedUSB 2.0 (High-speed)
Driver ProviderMicrosoft
Driver Version6.1.7601.17577, 6-21-2006
Driverc:\windows\system32\drivers\usbstor.sys
USB Hub
Device Version0.0.0
USB Version2.0.0
USB Device SpeedUSB 2.0 (High-speed)
Driver ProviderMicrosoft
Driver Version6.1.7601.18328, 6-21-2006
Driverc:\windows\system32\drivers\usbhub.sys
Dell Wireless 1701 Bluetooth v3.0+HS
Device Version7.6.1
USB Version2.0.0
USB Device SpeedUSB 1.1 (Full-speed)
Driver ProviderBroadcom Corporation
Driver Version6.5.1.2501, 3-3-2012
Driverc:\windows\system32\drivers\bthusb.sys
Integrated Webcam
ManufacturerSuYin
Serial NumberSN0001
Device Version20.1.4
USB Version2.0.0
USB Device SpeedUSB 2.0 (High-speed)
Driver ProviderMicrosoft
Driver Version6.1.7601.18328, 6-21-2006
Driverc:\windows\system32\drivers\usbccgp.sys
Generic- Multi-Card USB Device
Model NumberGeneric-Multi-Card
Firmware Revision1.00
Drive LetterI

Input Devices

Keyboard - Standard PS/2 Keyboard
Manufacturer(Standard keyboards)
Driver ProviderMicrosoft
Driver Version6.1.7601.17514, 6-21-2006
Driverc:\windows\system32\drivers\i8042prt.sys
Mouse - Dell Touchpad
ManufacturerAlps Electric
Driver ProviderAlps
Driver Version8.1200.101.214, 9-20-2012

Printers

Microsoft XPS Document Writer
ModelMicrosoft XPS Document Writer
PathMicrosoft XPS Document Writer
Driver Version6.1.7601.17514
DriverC:\Windows\system32\spool\DRIVERS\x64\3\mxdwdrv.dll

 

Product Version: 1.1.6664.10

The stress test was passed

What is the issue for which the blue screen pop's up.I have the read the knowledge base for the blue screen error but i lacks this error code.

Also I have tried the support assist and done all the required in the check list.(i.e the drivers are uoto date,anti-virus scan is completed and upto date)

Onscree keyboard disabled In tablet mode

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I have dell inpiron 11 3000 2 in 1 laptop, I recently updated my OS to windows 10. When I turn it to tablet mode the on screen keyboard gets disabled automatically and also after windows 10 upgrade the Dell sound manager settings got disabled. Can anybody advise how I can access onscreen keyboard on tablet mode and enable all sound settings ?

M3800 touch screen

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Hi,

I have M3800 touch screen (QHD with SSD) model. I recently update the system to Windows 10 (frm Windows 7) and after that I found that my touch screen is not working.


I found that the touch screen is not recognized, its shows as "No pen or Touch Input is available for this Display". I also failed to find any HID complaint driver for the Touch screen.

I have tried reinstalling the Windows 10, and I have tried reinstalling all the drivers for windows 10, that are available in Dell support and driver page.


I have also turned off "allow the computer to turn off this device to save power" option for each USB hubs in device manager, so that the system does not turn off the USB responsible for Touch screen.

but my issue is still unresolved, Its driving me mad and I will be great full if anybody can post a suggestion to fix the problem.

thanks,

Which is the better software to opt for a Backup

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Here I am using the Windows Backup and Restore and the backup would be stored on an External Hardisk.

So I select the Windows backup and select the path where the backup is to be done.

Next I select all the drives and the process starts

Whereas in the dell backup i don't have any idea of how the software works and also with the premium version difference will it do the complete backup or not

How to perform a complete diagnostic of a laptop for any Hardware+ Software Issues

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I have done the Diagnostic using the Online tool,Support Assist in order to find out issues.

But still  some say that the Online diagnostic tool is not worth for diagnosing the problem.(This is from a dell techincal guy).Now whose advice do I follow.The online support says its usefull whereas other say it's not.I don't know whether its for Money that they are saying I should go for the Diagnostic provided and waste a day's time or something else.

This copy of windows is not Genuine.So how do I make it genuine with the help of Dell Windows CD ?

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I have the Windows updates installed as normal,the Microsoft Security Essentials is updated as normal still it shows this copy of Windows is not genuine.

With the Operating System CD the problem is that It might require a Key which is present on the Microsoft COA which is missing so how can I make it genuine as it used to be


Inspiron 17 (5748, help with mouse pad

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Im on my old dell , my new  Inspiron 17 inch 5748 , ive just upgraded to windows 10 .. just getting used to it as we all are. Ive stupidly turned off the mouse pad and now have no curser to do anything, how can i do a system restore on it with the use of keys ? Im in big trouble here :(  please guide me , can i do a restore using the F2 keys ?

Beeping noise

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I got my laptop fixed 2 days ago for a new screen and then a new hardrive so its like a brand new laptop....its worked fine until this morning out of nowhere when I push the power button it make a bleeping noise and the screen stays black..I counted 7 beeps but why is this happening after I got it fixed?

Windows 10 update

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Hi,

I have Dell inspiron 14R N5010 with windows 7 which I upgraded to windows 10 .Atfer that my idt audio control panel didn't work and playback device enchancement was disabled or else video and audio didn't work.Then I checked the website and it showed windows 10 not tested for this model should I uninstall windows 10 ? 

Alienware 17 and Price Match from retailer

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I am coming here for any support the community/liasons can offer as I am really disappointed and upset.

On Friday (31/7) I spoke with a sales agent regarding a Price Match as I had found my dream Alienware for a good price on one of the approved retailers. He verified, confirmed with his manager, discussed specs with me in case I wanted to add something and then created a quote for me that was sent to my email. (I have the log with all this discussion and details of the agent and the quote).

I right away accessed the quote and placed the order. In my excitement I used my international AMEX (as I get points on it) not thinking it might be an issue. Alas it was and on Monday I saw that the order was cancelled (mind you no communication/call/email from Dell... only my obsessive checking showed me that it was cancelled).

I called to ask why, the first person (customer service) didnt know and they directed me to order management. He asked right away if I had used an international card, I confirmed and he asked me to place the order again using a US card).

I did and was happy to see that on Tuesday the order had moved to 'in production'.

My hopes were dashed when my obssessive checking showed me that now on Wednesday the order has been marked cancelled again. I called and after going through 5-6 agents (customer service, then order management, then finance, then customer care and lastly sales) and spending 2-3 hours I have an answer.

Apparently (and according to the sales supervisor I spoke to) the offer I got was too low and as they are not allowed to go below 1400 USD + tax (even though I have it in black and white in the received quote) it cannot be honored!!!! He insisted that the discount department (not sure if thats what he said) is the one cancelling it and that even if I was to re-put the order once more, it would be cancelled again!!!

Since when is an actual quoted offer from a Dell agent and with supervisor approval deemed 'too low'. SInce when is the price match guarantee only a guarantee if its a convenient offer?

I really trust Dell and that is why I came to Dell to place the order (and get a very nice and helpful agent his commission) instead of buying from the retailer and I am not basically screwed. The retailer has gone out of stock on the item (makes sense with such an offer) and I am here with no order, no laptop and just miserable.

Thank you in advance for any suggestions/advice/intervention.

Wanting to buy XPS 13 Developer Ed. - need some clarifications

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Hello evrybody,

I'm willing to buy the aforementioned product, XPS 13 (2015) Developer Edition, before putting the final word onto my choice had some questions.

Firsts first, I will dualboot the Ubuntu OS with Windows (possibly 10 since I've heard most of win8 issues have been overcome), from Microft website I always see the "free upgrade" option, but I will need, most certainly, a brand new license which I couldn't find a way to buy. Is there anything I need to know about that?

Then, I see the laptop has been verified for Win10 full functionality, but I've also read people complaining a few issues with drivers, mostly touchpad, are they addressed today? Are there any known issues with drivers on Win10 (hotkeys, audio..)?

How's the HD partitioned? Will I have problem with dual booting, boot loaders and such? I'm not much familiar with modern GPT patitioning, EFI & Co., anything I can read or need to know on topic?

Is the autonomy significantly affected by the upgrade?

Thanks in advance to everyone who will help me to take the leap and buy.

PS. I assume there is a way (recovery media or similar) to fully restore the laptop in case of issues. But does it work if partitioning has been deeply modified?

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