Hi ,
I have updated my laptop to (inspiron 14Z 5423) to windows 10 on july 29 . After upgrading , wifi options and wifi settings didn't show up in the settings menu. I tried to run dell diagnostic tools but all the results are shown as "passed" (how could it happen??..) and i thought it might be due to driver issues and tried to re-install the wifi drivers . to my surprise , i couldn't find any drivers in the dell site and after performing "detect service tag for driver update."..it says drivers are upto date.
So .. after complete disappointment .. i rolled back my OS to windows 8.1 and everything worked fine . Again on august 1st...a menu popped up on my laptop saying ...your laptop is good to upgrade as DELL team tested and no sign of any issues..bla bla. I thought may be this time the upgrade may work and updated my OS..and again disappointed to notice that wifi failed to detect in windows 10.So .left with no option..i tried "Reset" option in windows 10 for clean install .
This time wifi worked and i am happy and "sound" failed to detect. Again ran all those dell diagnostics...all the results show "passed" . Tried to download dell sound drivers.. from dell site but i could not see anything in the site
while running tests in the boot menu ..i have encountered blue screen error and from then my laptop failed to boot and i could only hear 3 beep sounds ??
Tried resetting the button underneath the latoptop..but no use. Any other 14Z users facing the same issue?